Accounts Receivable Analyst

| Greater NYC Area
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About Transfix:


Transfix, named to Forbes’ “Next Billion-Dollar Startups” list, is the leading transportation solutions provider whose digital brokerage marketplace and logistics software offerings are helping transform the $800 billion trucking industry. Since its founding in 2013, Transfix has been driven by a mission to deliver simple, smart, and sustainable solutions for shippers and carriers, powered by people and technology.


Here at Transfix, we are not only building incredible technology solving some of the world’s biggest, most complex, and most important challenges in the freight and logistics industry; We are also helping protect our environment and are passionate about making the world a better place by increasing sustainability and eliminating the extreme amount of waste that currently exists in our industry.


By combining deep industry expertise and a best in class carrier network with cutting-edge technology, Transfix is reimagining the world of transportation. Transfix works with some of the largest Fortune 500 companies such as Staples, Unilever, Target and Wayfair rely on Transfix to handle their most important FTL freight needs. With instant pricing, algorithmic matching, superior service, and unmatched intelligence, Transfix is optimizing the supply chain from start to finish. 


The problems we solve everyday are real and require creativity, grit, and determination. Recognized as one of Built In’s Best Places to Work 2021, Transfix is building a culture that challenges norms while fostering experimentation and personal growth. We’re hiring team members who are passionate and are energized by the vision to simplify and transform one of the largest and most complex industries through technology, data and a strong commitment to customers. 


About this Role:


As we continue to grow, it's critical that our billing and payments processes continue to grow, improve, and scale with us. In order to ensure strong customer relationships by maintaining a strong accounts receivable function, we are looking for a process-driven, organized, and proactive Accounts Receivable Analyst to join our team.


If the idea of transforming an entire industry through innovation and strategic problem-solving, all while making a positive impact on the environment and driving sustainability, keeps on reading!

What you’ll do in this role:

  • Own the collection activities such as sending follow-up inquiries, negotiating with past due accounts, and referring accounts to collection agencies
  • Analyze aging reports to identify trends and patterns causing missed collections
  • Collaborate with our Sales, Account Managers, and Tech team to solve problems identified through the analysis
  • Invoice customers through our internal platform and customer portals
  • Review billing variances through the use of customer portals
  • Take ownership of new customer onboarding and understand their billing processes
  • Research, track and resolve customer chargebacks as needed
  • Report status of accounts including providing collection statuses, bad debt write-offs, and highlight any potential exposure issues
  • Analyze potential customer credit and assist in making decisions with credit limits

You’re an excellent fit for this role if you have:

  • You have a Bachelor’s degree in Accounting or Finance
  • You are an Excel enthusiast and an expert on filtering, vlookups, and pivot tables 
  • You have 3+ years of relevant professional experience 
  • You preferably have knowledge in EDI billing
  • You preferably have experience with NetSuite 
  • You are proactive in raising issues and sharing ideas
  • You have the ability to multitask and meet deadlines in a fast-paced, changing work environment
  • You are curiously minded; always thinking about process improvement (automated or manual) that will improve efficiency
  • You are resourceful and flexible -- we are constantly evolving and striving for improvements
  • You possess strong interpersonal and time management skills
  • You enjoy working collaboratively on a team while exhibiting a strong sense of ownership
  • You enjoy collecting money in a timely fashion and can do it with kindness and finesse





Transfix is deeply committed to advancing diversity, equity, inclusion, and justice in our hiring, programming, and in our work both internally and externally. We recognize how critical diversity, equity, inclusion, and justice are to achieving our mission, our growth, and our success. In support of this commitment, some of our focuses include (but are not limited to):


-Developing policies, procedures, and services to our employees, carriers, and shippers that uplift and protect to prevent inequalities 

-Building relationships among our employees, customers, and supporters that are reflective of our community

-Prioritizing the inclusion of diverse communities and underrepresented groups in internal leadership

-Fostering a culture of compassion, empathy, open-mindedness, compassion, and inclusivity

-Creating and maintaining opportunities for continuous education, discourse, and engagement related to issues of equity, diversity, inclusion, and social justice


Transfix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Transfix are based on business needs, job requirements, and individual qualifications, and are made without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. It is Transfix’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Transfix does not and will not tolerate discrimination or harassment based on any of these characteristics. Transfix encourages applicants of all ages.


To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.

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Location

Transfix's NYC HQ is steps from the Oculus and Fulton Center, with access to subway train lines. We are close to tons of restaurants, shops. We are on the top floor so have wonderful light and breathtaking views, including a spectacular view of One World Trade from our outdoor rooftop deck!

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