Conductor is an SEO and content technology company with a mission to help companies help their customers. Marketers use Conductor’s software and services to acquire customers by creating and optimizing content so that it gets found online. Conductor also offers a suite of services and support, including site audits, site migrations, content strategy, and more. Conductor was named a Leader in the Forrester Wave for SEO platforms and is rated #1 on TrustRadius and G2Crowd by enterprise marketers. Their forward-thinking customers include global and emerging enterprise brands like Citibank, Salesforce, Visa, ClassPass, and Casper. For more information, visit conductor.com.

Conductor is looking for an entry-level Accounts Receivable Coordinator to assist in billing and collection, along with other Finance functions/goals. You must be organized professional with a great eye for detail, knowledge of core accounting principles, and able to carry out tasks autonomously and collaboratively.

The purpose of this role is to enter new orders, manage invoicing and monitor and collect on accounts receivable.

Core Responsibilities:

• Data entry/Invoice creation into our accounting system including entering new customers into system, sales invoices, customer invoices and other transactions
• Following up on payments from clients via phone, email and/or email. Contact past-due customer accounts to resolve delinquent payment issues and ensure the customer makes prompt payment.
• Prepare and email invoices, past-due notices, customer statements and request-for-payment letters for delinquent accounts.
• Work with sales department, customers, and accounting to research and resolve billing discrepancies and disputes.
• Makes collections calls throughout the day - very heavy collections, phone calls and customer contact
• Have direct accountability for select major accounts
• Keep management regularly apprised of A/R status and problem accounts working with our account management team to resolve issues
• Research and respond to customer questions regarding invoices, billing, credits, payments or other issues. Where necessary, involve sales, operations and senior management to resolve issues
• Sort data in Excel for account reconciliations (i.e. matching payments to invoices)
• Assist with Accounts Payable duties by processing and organizing invoices and processing vendor payments
• Assist with the Month End Close, Year End Audit Prep and Ad Hoc reporting as needed
• Assist with Customer Contract Review
• Assist with Accounts Payable duties by processing and organizing invoices and processing vendor payments

Qualifications

• MUST HAVE: 0-3 years experience making heavy collection calls, ~30 calls per day in a fast-paced environment and strong written communication
• PLUS: Experience managing an abundant aging report of at least 300 accounts
• Great energy and a “can-do” attitude
• Creative problem solver with great customer service skills
• Strong proficiency in Microsoft Excel, & Word
• Possess a high sense of urgency and be detail-oriented
• In lieu of a Bachelor’s degree, a minimum of 3 years of equivalent work experience required

We'd love to hear from you if you're inspired by Conductor's mission to be customer first and people first. Our team is pioneering, collaborative, and passionate about helping people together through meaningful content and marketing strategies. Conductor, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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