Accounts Receivable Coordinator at Conductor

| Greater NYC Area
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Conductor is an SEO and content technology company with a mission to help companies help their customers. Marketers use Conductor’s software and services to acquire customers by creating and optimizing content so that it gets found online. Conductor also offers a suite of services and support, including site audits, site migrations, content strategy, and more. Conductor was named a Leader in the Forrester Wave for SEO platforms and is rated #1 on TrustRadius and G2Crowd by enterprise marketers. Their forward-thinking customers include global and emerging enterprise brands like Citibank, Salesforce, Visa, ClassPass, and Casper. For more information, visit conductor.com.

Conductor is looking for an entry-level Accounts Receivable Coordinator to assist in billing and collection, along with other Finance functions/goals. You must be organized professional with a great eye for detail, knowledge of core accounting principles, and able to carry out tasks autonomously and collaboratively.

The purpose of this role is to enter new orders, manage invoicing and monitor and collect on accounts receivable.

Core Responsibilities:

  • Data entry/Invoice creation into our accounting system including entering new customers into system, sales invoices, customer invoices and other transactions
  • Following up on payments from clients via phone, email and/or email. Contact past-due customer accounts to resolve delinquent payment issues and ensure the customer makes prompt payment.
  • Prepare and email invoices, past-due notices, customer statements and request-for-payment letters for delinquent accounts.
  • Work with sales department, customers, and accounting to research and resolve billing discrepancies and disputes.
  • Makes collections calls throughout the day - very heavy collections, phone calls and customer contact
  • Have direct accountability for select major accounts
  • Keep management regularly apprised of A/R status and problem accounts working with our account management team to resolve issues
  • Research and respond to customer questions regarding invoices, billing, credits, payments or other issues. Where necessary, involve sales, operations and senior management to resolve issues
  • Sort data in Excel for account reconciliations (i.e. matching payments to invoices)
  • Assist with Accounts Payable duties by processing and organizing invoices and processing vendor payments
  • Assist with the Month End Close, Year End Audit Prep and Ad Hoc reporting as needed
  • Assist with Customer Contract Review
  • Assist with Accounts Payable duties by processing and organizing invoices and processing vendor payments

Qualifications

  • MUST HAVE: 0-3 years experience making heavy collection calls, ~30 calls per day in a fast-paced environment and strong written communication
  • PLUS: Experience managing an abundant aging report of at least 300 accounts
  • Great energy and a “can-do” attitude
  • Creative problem solver with great customer service skills
  • Strong proficiency in Microsoft Excel, & Word
  • Possess a high sense of urgency and be detail-oriented
  • In lieu of a Bachelor’s degree, a minimum of 3 years of equivalent work experience required

We'd love to hear from you if you're inspired by Conductor's mission to be customer first and people first. Our team is pioneering, collaborative, and passionate about helping people together through meaningful content and marketing strategies. Conductor, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Disclosure: Conductor cares about your privacy. We are committed to maintaining your trust by protecting and processing your Personal Information that you provide to us in accordance with Greenhouse's Privacy Policy. Please take a moment to review before submitting your application.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • DynamoDatabases
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Conductor is located in Manhattan's Silicon Alley, convenient to all major commuter rails, subways, and within steps of plenty of major restaurants.
Conductor Says No to Traditional Hierarchy: Leaders Serve Employees Instead
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What are Conductor Perks + Benefits

Culture
Volunteer in Local Community
The Conductor Foundation allows employees to participate in a number of volunteer opportunities like serving food in local soup kitchens, working with Autistic children, and more.
Partners with Nonprofits
The Conductor Foundation gives Conductor Searchlight as a grant to non-profits each year, providing them with a support team for one year, and access to the platform for life.
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Unconscious Bias Training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Conductor's health insurance policy covers up to 100% of out of pocket expenses.
Wellness Programs
Team Workouts
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Performance Bonus
Match Charitable Contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Conductor provides Backup child care assistance.
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Conductor offers employees professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Lunch and Learns
Conductor hosts lunch and learn meetings on occasion.
Cross Functional Training Encouraged
Promote from Within
Online Course Subscriptions Available
Customized Development Tracks
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