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Agent Finance Lead

| Greater NYC Area

Compass, headquartered in NYC, is building the most advanced real estate technology in the world. Founded in 2012, Compass operates in 10 markets across the country with over 4,000 real estate agents nationwide. With support from top investors such as Softbank, Fidelity, Wellington, and IVP, Compass is experiencing hyper-growth and helping everyone find their place in the world.

We are looking for an Agent Finance Lead to join our rapidly expanding Accounting & Finance team. You will lead a client-facing role in managing and supporting the daily operations of the Agent Finance team and assume responsibility for reconciling and processing transactions for sales and rental real estate closings, as well as ensure the accurate and timely completion of all sales-related contract and commissions processing.

At Compass You Will:

  • Ensure all aspects of the commissions process are carried out according to regional payment specifications and in accordance with contract payment terms. This includes handling agent issues and requests, closing transactions within Compass’ transaction management system, and issuing commission payments.
  • Prioritize and deliver outstanding customer service, promptly responding and resolving a wide range of agent issues
  • Communicate effectively with agents and key stakeholders, while maintaining a constant orientation towards quality customer service
  • Lead a client-facing function and provide best in class customer support by promptly responding to requests from agents with a sense of urgency and problem solving attitude
  • Resolve complex issue cases as they arise, liaising with agents and leveraging the support of team members to be solutions-driven in an accurate and timely manner
  • Process contracts and closed transactions using a real estate transaction system
  • Generate prompt and compelling sales and production reports to distribute to regional sales managers
  • Assist with the implementation of a centralized real estate transaction system across all markets, and work with Agent Finance managers to improve and execute on operational enhancements in support of departmental KPIs
  • Ensure all commission calculation is correct and within policy
  • Request stop payment on agent commission checks; process corrections and adjustments as needed
  • Provide support to region General Managers in response to inquiries regarding commission payouts, deductions, and commission calculations
  • Process changes to agent commission splits; annual review and change in commission tables

What We Look For

  • BA or BS degree
  • 5+ years of experience, in an accounting or payroll function, commissions or sales environment preferred
  • Strong customer service instincts and ability to communicate confidently and articulately with a positive outlook
  • Ability and desire to roll up sleeves and be hands-on in an entrepreneurial, fast-paced environment
  • Ability to meet deadlines and prioritize urgent tasks while maintaining composure
  • Strong quantitative skills
  • Proficient in Excel
  • Impeccable attention to detail
  • Positive, cooperative attitude
  • Experience in real estate industry a plus

At Compass, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages

Location

90 Fifth Avenue, 3rd Floor, New York, NY 10011

What are Compass Perks + Benefits

Compass Benefits Overview

Enjoy premium health insurance, gym and tuition reimbursement, team events, and fun extras.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Compass provides daily catered lunch to all employees.
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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