OwnBackup
No company operating in the cloud should ever lose data.
Englewood Cliffs, NJ

Billing & Collections Specialist at OwnBackup

| Greater NYC Area
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The Job

Data loss can be devastating. Whether it’s caused by human error, bad code, rogue integrations, or malicious intent, all companies are at risk. OwnBackup is the #1 data backup, archiving, and sandbox seeding app on the Salesforce AppExchange. With over 3,000 customers, we are ranked #25 on Financial Times’ list of America’s fastest growing companies, and have raised $267.5 million in funding from Salesforce Ventures and others.

The Billing & Collections Specialist role is a full-time position that focuses on improving the company’s invoicing and cash collections cycle by establishing a healthy relationship with Ownbackup’s customers to effectively secure payments within the agreed payment terms. The Billing & Collection Specialist is a key position for our team and will bring fresh ideas and effective tools to help scale efficiently and maximize our potential. The role will focus on expediting our billing process in addition to assisting our collection efforts.  

This position will report to the Controller.

Your Day-to-Day Role
  • Process customer invoices efficiently on a daily basis
  • Foster communication with internal resources to resolve billing issues
  • Reach out to customers for Purchase Order related issues
  • Improve cash collections by communicating directly with clients to secure payments on a timely basis
  • Follow up frequently by email and phone on past due balances and resolve customer billing disputes in a timely manner
  • Manage collections regularly, focusing on minimizing bad debt and lowering DSO
  • Record cash received from customers on a daily basis
  • Submit Channel Order Applications (COAs) to Salesforce
  • Ensure compliance with internal company policies and procedures
  • Work closely with the finance team to report Overdue accounts that are eligible for commissions clawback
  • Ad hoc accounting projects as needed
Your Work Experience
  • Associates or Bachelors degree is a plus.
  • Must have the capability to follow up on client accounts with minimal supervision.
  • Must be a motivated self-starter with the ability to work well under pressure and with a high degree of accuracy.
  • Ability to meet strict deadlines and interact well with co-workers.
  • Excellent interpersonal, communication and analytical skills.
  • Superior attention to detail.
  • Must be highly proficient in Word and Excel.
  • At least two years of relevant accounting experience
  • Excellent interpersonal, verbal, and written communication skills
  • Knowledge of NetSuite and Salesforce a plus
Important Details

This is a full-time position. The ideal candidate will work out of our New Jersey office to maximize interaction with business.

Here at OwnBackup, culture is as important as results, and a key part of our culture is our differences. As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve. OwnBackup is an Equal Opportunity Employer and we believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day. We strive to be one team, one culture, and one family that builds trust through transparency. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status. OwnBackup will consider qualified applicants with criminal histories in a manner consistent with applicable law.

A Bit About Us

Have a look at our market opportunity and read through the AppExchange reviews to get to know OwnBackup a little better. Founded in 2015, OwnBackup is backed by top-tier venture capital firms and Salesforce Ventures. The company has experienced 100% y/y growth, establishing early market dominance in a big addressable market. To put it in perspective OwnBackup has 2k customers and nearly all of Salesforce 150k customers are a potential fit to use our products. Given the company’s vision to be the leading Cloud Data Protection Platform, there are also plans to expand into other SaaS ecosystems in the company year.

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Where we are

Englewood Cliffs is a chic business hub 10 minutes north of NYC. Our spectacular office is situated on an amazing campus with extensive amenities.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • CSSLanguages
    • ReactLibraries
    • CSSLibraries
    • HTMLLibraries
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • BalsamiqDesign
    • JIRAManagement
    • TrelloManagement
    • HubSpotCMS
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • HubSpotEmail
    • HubSpotLead Gen
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What are OwnBackup Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
OwnBackup has an employee-led committee that strives to enhance our employee experience and maintain our unique and fun-loving culture.
Open door policy
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Pre-tax discounts for commuting as well as a FREE shuttle from NYC to our NJ Office.
Company Outings
OwnBackup hosts company outings semi-annually, where we gather employees from around the globe in fun locations (usually near a beach), as well as other smaller group outings throughout the year.
Free Daily Meals
Game Room
We have arcade machines and console systems scattered throughout our office.
Stocked Kitchen
Happy Hours
Happy hours are hosted on a regular basis, and we also celebrate special events and big milestones.
Parking
Free on-site parking
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
Mentorship program

An Insider's view of OwnBackup

How does your team reward individual success?

At Ownbackup, internal promotions are extremely common. This is a key attainable measurement of success, rewarded based on your current role and interest in growth.
Beyond hitting our sales goals and metrics, we look forward to the opportunity to attend Presidents Club held in Aruba every April.

Tara Draganescu

Account Executive

What does your typical day look like?

My day at OwnBackup starts off pretty great. I commute in on the Manhattan shuttle that OwnBackup offers which makes my life that much easier. When I arrive at our HQ I'm greeted by everyone as I walk through the office. I head to my desk, latte in hand, and conduct my morning recruiter calls, review applications, and sync up with hiring managers.

Shira Jason

Talent Acquisition

How has your career grown since starting at the company?

I have been privileged with many opportunities to tremendously succeed and grow in my professional career at OwnBackup. I originally started as an SDR and after hitting my metrics I moved up to SDR 2, SDR 3, and then ADR (Account Development Representative) & Team Lead. I now am the Business Development Manager of the SDR team in North America.

Shira Osdoba

Sales Development Manager

How do you make yourself accessible to the rest of the team?

Our team is a very intense and process/transactions driven environment. I always make myself accessible on the “call floor”, for meetings, conversations or just brainstorming. I truly believe in an open-door policy where anything & everything is “on the table”. It’s best to talk everything out, instead of holding it in.

Rob Ween

Regional Vice President

What’s the vibe like in the office?

The vibe in the office at OwnBackup is unlike any other place I’ve worked. When you walk in there’s always people around not only working hard but having a great time while doing it. It's the kind of place where you’re always happy to come in and see your friends (colleagues). The kitchen snacks and happy hours don't hurt either.

Adam Layman

Senior Enterprise Solution Engineer

OwnBackup Careers in New Jersey
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Greater NYC Area
3 weeks ago
As OwnBackup continues to scale into the next phase of growth, we are looking for determined Enterprise Account Executives to not only hunt for net new business, but to also grow their careers as sales professionals for years to come. In this quota carrying role, you will convert prospects into paying customers by handling both inbound and outbound leads. Your mission will be to identify opportunities with prospects and new clients to build them into long-term profitable relationships. As you achieve and surpass your goals, you’ll unlock a wealth of opportunity at OwnBackup to continue you career development. Many of our Enterprise Account Executive have moved up to management roles or have become Enterprise Account Directors.

Enterprise Solution Engineer

Greater NYC Area
3 weeks ago
The Job Data loss can be devastating. Whether it’s caused by human error, bad code, rogue integrations, or malicious intent, all companies are at risk. OwnBackup is the #1 data backup, archiving, and sandbox seeding app on the Salesforce AppExchange. With over 3,000 customers, we are ranked #25 on Financial Times’ list of America’s fastest growing companies, and have raised $267.5 million in funding from Salesforce Ventures and others. As an Ente

Strategic Partnerships, Manager

Greater NYC Area
3 weeks ago
The Job Data loss can be devastating. Whether it’s caused by human error, bad code, rogue integrations, or malicious intent, all companies are at risk. OwnBackup is the #1 data backup, archiving, and sandbox seeding app on the Salesforce AppExchange. With over 3,000 customers, we are ranked #25 on Financial Times’ list of America’s fastest growing companies, and have raised $267.5 million in funding from Salesforce Ventures and others. The Strat