Billing Specialist | NYC

| Greater NYC Area

 BetterCloud is the first SaaS Operations Management platform, empowering IT to define, remediate, and enforce management and security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement. BetterCloud is headquartered in New York City.

BetterCloud, voted Crain's Best Place to Work 2015, 2016 and 2017, is looking for a highly motivated Billing Specialist to join our rapidly growing team. We are looking for an individual who wants to roll-up their sleeves and make an immediate impact on our organization. This role will give you the chance to problem solve alongside our finance team, sales organization and C-level executives.

Your day to day will involve working with our teams internally to ensure a smooth billing and collections experience for our entire customer base. This is essential to ensuring BetterCloud maintains a healthy relationship with our customers!

Responsibilities

  • Manage day-to-day billing and collection, including processing customer and partner invoices, payments, and answering billing inquiries
  • Ensuring customer subscriptions are correctly established, amended and billed
  • Work closely with the Sales, Customer Success, and Sales Operations teams to address internal billing inquiries and troubleshoot billing matters
  • Work closely with Sales Operations and Business Intelligence to design, evaluate, and implement process and systems improvements
  • Monthly reporting on billing and collections, and ad hoc analysis or reporting as needed

Qualifications | Required

  • Bachelor’s degree required, in Finance/Accounting a plus
  • Excellent communication skills
  • Very detail-oriented and highly organized
  • Creative thinker and problem solver, proven analytical skills
  • Eager to interact with customers every day
  • Highly motivated, professional and hard working

Qualifications | Recommended

  • Experience with Zuora, NetSuite, Salesforce and Zendesk a plus
  • Intern experience (within tech industry, plus but not required)

Compensation | Benefits

  • Competitive base salary
  • Full benefits package
  • Stock options
  • Career growth working closely with senior accounting and finance team
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • AngularJSFrameworks

Location

We're in the heart of Chelsea where theres lots of great lunch and happy hour spots! Plus, the office is near tons of subways and Penn Station.
330 7th Ave, 14th Floor, New York, NY 10001

What are BetterCloud Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

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