Client Analyst - Financial Services

| Greater NYC Area
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Unqork is an enterprise software company with a no-code platform that digitizes the entire client lifecycle and eliminates dependence on paper for financial services and insurance companies. The company’s patent-pending technology uses AI and machine transcription for risk assessment and digitization, utilizing each client’s existing product and underwriting rules, layered on top of legacy IT systems. The software-as-a-service (SaaS) technology creates custom client onboarding and servicing forms using a drag-and-drop interface which can be implemented within weeks instead of months – unlike most hard-coded technology builds. The result is an easy to use and streamlined front-end agent and consumer experience that significantly reduces operational costs and eliminates errors while accelerating sales and business growth.

Some of the world’s largest insurance and financial companies use Unqork to define new business rules and deploy entire products & applications seamlessly and effortlessly without relying on costly development and maintenance of a code base. Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals and has created an ‘elegant paradigm shift’ in the way insurance and financial companies are able to operate.

Our technology is great, but our team is what makes Unqork world-class. We seek atypical individuals who are excited to tackle massive problems at scale.

What you’ll do:

As a Client Solutions Analyst, you will be working with our sales, designers, solutions architect and engineering teams to deliver innovative solutions that will allow us to win and grow business with new and existing clients.

  • Manage the scoping of the work including working with clients to develop the business solution 
  • Drive configuration, development, and build of proof of concept client solutions using Unqork’s platform
  • Partner with the sales and engineering teams to develop and standardize innovative and client-facing capabilities to integrate in the roadmap
  • Set high standards and relevant benchmarks to define business performance goals and strategies to achieve and measure success
  • Identify actionable opportunities and design solutions that positively impact customer adoption
  • Develop strong trusted advisor relationship with internal teams and key client stakeholders

About you:

  • You are resourceful, open-minded, analytical and enjoy solving complex problems
  • Focused on execution, organized and detail-oriented
  • Think abstractly and be tactical when needed
  • You have excellent interpersonal skills, are diligent and self-motivated
  • You have an eagerness to learn and excel in a high-paced environment

What we're looking for: 

  • Bachelor's degree or equivalent practical experience, Master’s or advanced degree a plus
  • 3-5 years of experience at a consulting firm, financial services company, technology company, and/or in a technology/operation role
  • Demonstrated experience and comfort interacting with senior-level executives, sales leads, engineers, and product managers
  • Experience in data analysis and database querying (SQL or XLS expertise)

Preferred qualifications:

  • Experience in leading complex operational and strategic initiatives, with strong product and user experience exposure
  • Experience in practical business modeling
  • Ability to present to executives and communicate with a highly technical management team
  • Advanced experience in a management, technical or engineering field
  • Strong track record of delivering high-quality technical implementations or digital transformations with tight deadlines
  • Experience working in a fast-paced startup environment
  • Previous experience with rating, underwriting, new business acquisition, or policy administration as it pertains to insurance

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM

Location

We’re located in Union Square West: great food, a quick block away from the park, and a short walk to the N/Q/R/W, 4/5/6, L, B/D/F/M, and PATH trains.

What are Unqork Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
16 weeks for primary caregiver and 12 weeks for secondary caregiver
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
We have Pacman and a ping pong table!
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Tuesday and Thursday
Happy Hours
Happy hours are hosted once per week
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes career mentoring and leadership mentoring
Customized development tracks
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