Collections Associate 

Who we are

DV is the leader in digital performance solutions, improving the impression quality and audience impact of digital advertising. Built on best practices, DV solutions create value for media buyers and sellers by bringing transparency and accountability to the market, ensuring ad viewability, brand safety, fraud protection, accurate impression delivery and audience quality across campaigns to drive performance.

Since 2008, DV has helped hundreds of Fortune 500 companies gain the most value out of their media spend by delivering best in class solutions across the digital ecosystem that help build a better industry. Learn more at DoubleVerify .

What you’ll do

DoubleVerify is seeking a highly motivated Accounts Receivable and Collections Associate. We look for hands on, self-starters who thrive in a fast-paced environment. 

The Collections Associate is expected to:

• Meet monthly cash collection goals
• Reduce the over 90 days outstanding by 20% and decrease the unapplied cash by 40% within first 90 days of employment 
• Manage portfolio of customer accounts to ensure timely collection of Accounts Receivables and minimize delinquent balances to reduce Days Sales Outstanding (DSO)
• Maintain a good follow-up system to ensure promises to pay are met and accounts are not neglected
• Send reminder notices and statements to outstanding customers
• Interact with customers to resolve outstanding issues
• Identify root causes of problems affecting payment of invoices, by analyzing relevant information and clearly communicating and collaborating with our client and colleagues to resolve those problems in a timely manner
• Review and rank customers by risk of collectability and monitor high risk accounts
• Develops effective relationships with customers. Understands their process, key players and how to work efficiently within their system to collect outstanding balances effectively
• Effectively and professionally present information and respond to questions from managers, employees, vendors and/or customers with knowledgeable, respectful, and solutions-orientated approach
• Assist with AR month end close and other Ad hoc request

Who you are

• 2+ years of related experience in a collections role
• Advanced Excel skills (Vlookup, Pivot Tables, etc.)
• Bachelor’s Degree from an accredited institution (Accounting/Finance preferred)
• Detail Oriented, strong analytical skills, time management skills & ability to work independently
• Strong communication skills - both written and verbal
• Able to handle multiple priorities in a fast-paced environment
• Proven professional ability to handle highly confidential information
• Solutions-oriented, exceptional customer service
• Knowledge of NetSuite
• International collections experience a plus