Orchard
Orchard is transforming the way people buy and sell their homes.
New York, NY

Director of Pricing Strategy & Operations at Orchard

| Greater NYC Area
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About Orchard

Orchard is radically simplifying the way people buy and sell their homes. For the average American, the home purchase and sale process takes months, creates anxiety, and is filled with uncertainty and hassle. Orchard has reimagined the end-to-end experience of buying and selling, from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one. Orchard customers manage the entire experience through a personalized online dashboard, while also getting the support of best-in-class Orchard real estate agents. 

Headquartered in New York City and with offices throughout Texas, Colorado, Georgia, North Carolina, and Virginia, Orchard has over 700 employees and growing. We've recently raised $100 million in Series D funding at a valuation over $1 billion and have financing from top-tier investors including Revolution, Firstmark, Accomplice, Navitas and Juxtapose. Our investors have also backed the likes of Pinterest, AirBnb, Shopify and Sweetgreen. We're proud to be recognized by Glassdoor, Inc. Magazine, Fast Company and Forbes on their lists of best places to work.

About the Role

Orchard is looking for a Director, Pricing Operations & Strategy to lead the Pricing team with responsibility over Orchard’s policies, processes and strategies for pricing real estate. You will work closely with Orchard’s leadership team across the Field, Data Science, and Product departments to ensure Orchard is managing risk while rapidly growing the business. The ideal candidate has hands-on experience at a startup or fast-growing company managing teams and driving execution. 

This is a full-time role that will report into the Head of Real Estate and be based out of one of Orchard’s growing markets.

What You’ll Do Here:

  • Oversee the management of a team of Pricing Analysts and Associates moving Orchard’s Pricing discipline forward
  • Build out and monitor KPIs, metrics, and SLAs that help attain Pricing’s mission of extreme speed and accuracy in all valuations
  • Report to company leadership on monthly Pricing progress and all valuation-related risks -- achieving a high standard of execution and data-driven decision-making
  • Continuously review the tooling, process, and policies behind all Pricing Team’s responsibilities to uncover opportunities to drive efficiency, conversion, and risk mitigation
  • Join Orchard’s Risk Committee in charge of following market trends and reviewing all policies that could add/remove risk from the business as Pricing’s representative     

We’d Love to Hear From You if You Have:

  • 7+ years of experience that includes familiarity with Real Estate Acquisitions, Risk Management, or Pricing functions. Preference for experience working at a tech or real estate company
  • Strong people management skills to build, develop, manage, and drive a team’s performance through coaching and motivation
  • Adaptability to thrive in a fast-paced, complex environment with evolving priorities
  • An entrepreneur who sees ambiguity as opportunity, and obstacles as chances to build new solutions
  • High energy and action-oriented with a history of getting things done quickly and concisely
  • Strong interpersonal skills and ability to gain alignment across people at various levels and functions, including verbal and written communication skills with an eagerness to collaborate
  • Adept with technology and experienced with analytics and reporting tooling

#LI-SD1

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

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Where we are

195 Broadway, New York, NY 10007

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PandasLibraries
    • scikit-learnLibraries
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • BottleFrameworks
    • PostgreSQLDatabases
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What are Orchard Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Paid industry certifications

An Insider's view of Orchard

What kinds of technical challenges do you and your team face?

Each home is unique and comes with its own challenges and surprises. Even though our team has been through hundreds of transactions, we're always learning, growing, and improving our process with each home we acquire. On the engineering side, that means never being satisfied and constantly pushing ourselves to iterate quickly and deliver quality.

Toni

Engineering

How does the company support your career growth?

Culturally, Orchard encourages a growth mindset, from early career employees to senior executives. Every employee is offered an incredible amount of learning opportunities – both formally and on the job -- to hone existing skills and gain new ones. This not only makes employees feel valued but is critical for teams to perform at the highest level.

Kaitlin

Product

What is your vision for the company?

We're looking to make buying and selling a home as easy as trading in a car. We believe that through technology, human-centered design, and exceptional operations we can remove the friction from the biggest financial transaction of our customers' lives. As a team, we get to make real progress towards achieving this vision every day.

Phil

Marketing & Product

What are some things you learned at the company?

One of Orchard's core values is "Create Raving Fans" and that means there is no task that is too big or too small for any one employee so long as we're working to deliver the best customer experience possible. Everybody is collaborating to ensure our customers have a seamless home buying and selling experience, and ego is left at the door.

Julia

Go to Market

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