Payments & Fraud Analyst at Tipico

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Company Description

We are Tipico, a team of teams and the biggest sports-betting operator in Germany. Our goal is to amplify the emotions of millions of people experiencing sports every day. We are driven by our core values passion, progress and trust to secure the best possible product for our users. 

Tipico is expanding its operations in the USA! Become part of our success team.

Job Description

Do financial investigations interest you? Are you motivated by numbers and revenue generation through multiple payment platforms?

If so, you’re in the right place! We are looking for people to build and develop a career in payments and fraud through skill such as analytics, investigation, and customer service. We want innovators, we want doers!

We are looking for someone who will help run the day to day Payments and Fraud Operation. This person will work cross functionally with Customer Service, Marketing and Finance specific to all Fraud and Payments related matters. Some of the tasks will involve:

  • Handles the day to day Payments and Fraud department tasks
  • Conducts complex Fraud investigations 
  • Understanding of Payment and Withdrawal Methods specific to I-Gamming
  • Assist in writing policy and procedures for the Payments and Fraud team 
  • Previous experience answering Chargebacks 
  • Work with Payment Vendors and Suppliers to ensure the best product is delivered
  • Report on Payment KPIS and also help develop ideas to optimize Payment Acceptance
  • Support in Writing of Payment FAQS for website

Qualifications

  • Minimum2 years’ experience in a Payments and Fraud Role 
  • Excellent organizational skills and attention to detail.
  • A bachelor's degree or a related field from four-year college or university
  • Experience working with Salesforce, Zendesk, JIRA, Confluence or other software systems
  • Recognize and resolve situations that are ambiguous or challenging using logic to identify alternatives. Evaluate and present approaches to solving complex problems -while thinking in terms of contingency plans.
  • Some travel within and outside the US.

Additional Information

  • Work in an environment where you, your work and ideas matter and have an impact
  • Be part of the first in the new and upcoming USA online sportsbetting market
  • Work in a new and young business with high potential and growth
  • Build your own success story together with us
  • Start-up feeling, backed-up by the group. Leading European sports betting house, this is a high-volume business and working
  • Self-organized, self-responsible and entrepreneurial employees
  • Medical, Optical, Dental Health Benefits

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • RxJSLibraries
    • Formik Libraries
    • styled-componentsLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Amazon AWS, RedshiftDatabases
    • Kafka, Kibana, ElasticDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • WordpressCMS
    • SalesforceCRM
    • emarsysCRM
    • emarsysEmail

Location

On the Hudson River waterfront. You’re steps away from upscale amenities in this trendy area and 15 minutes from Manhattan via Path or Ferry.

An Insider's view of Tipico

How would you describe the company’s work-life balance?

I really appreciated the way Tipico value work-life balance. I realise an exciting and challenging job does not necessarily mean to jeopardize your personal life.Sport is very important for my well-being for instance. I work out every day and feel empowered by the company to do so. I like this is all based on trust and respect.

Nicolas Leboeuf

Data Marketing Manager

What does your typical day look like?

Nothing starts without a first cup of coffee! After that I jump right in. I like to manage my own time so usually I catch-up with my messages and pending tasks then I am able to put focus on the most important part of my job which is the candidates.

I'm always on the lookout for great people to join our amazing team :D

Elisabeth Mertens

Talent Acquisition Specialist

How has your career grown since starting at the company?

Tipico provides great opportunity, we have so many examples of people development. I think I am also a great example, I joined in 2014, was given the opportunity to build a small team of data engineering which then grew into a department of 35 great people running the business tooling of the group.. now I am very excited to drive the USA Venture.

Adrian Vella

Managing Director

What unique initiatives do you have that encourage innovation?

Every day in the office I get to witness progress driven by passionate people working towards the same goals. I get to work with a multicultural team that knows how to share a good laugh, embrace innovation and upholds continuous open minded communication.

Katja Meyer

Gaming CRM Team Manager

What projects are you most excited about?

It is an exciting journey wen are in to grow a customer base in the USA. A completely new market, new opportunities with focus on so many different sports. In CRM, the most exciting projects are always related to optimise the personalisation continuously, to target customers at the right time with the right content supported by AI. Future is now!

Matthias Kaiser

CRM Team Manager

What are Tipico Perks + Benefits

Tipico Benefits Overview

Startup culture, High volume Business

Medical , Dental , Vision

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
10%
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
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