Post Closing Closer
Founded in 2016, Better is a digital-first homeownership company whose services included mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:
- From its founding in 2016 through 2020, Better funded $30.9B in home loans and provided over $7B in cumulative coverage through Better Cover and Better Settlement Services, the insurance divisions of Better
- Ranked #1 on LinkedIn’s Top Startups List for 2020 and 2021
- Ranked #2 on Fortune's Best Companies for Millenials 2021
- Fortune Best Workplaces for Women 2021
- People Magazine Companies that Care 2021
- Inc Magazine's Best Workplaces 2021
- Top Women Originators 2021
- Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
- Better has raised over $400M in equity capital since inception
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We encourage individual potential rather than years of experience. We see the value in each person’s perspective, and recognize their talents, regardless of what the market says. We believe it’s important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Better is a family of companies. Better Mortgage Corporation provides home loans; Better Real Estate, LLC provides real estate services; Better Cover, LLC provides homeowners insurance policies; and Better Settlement Services provides title insurance services.
Better is looking for Post Closing Closers to join our team. Our PC team is responsible for working with internal teams and external partners to ensure the sale of the loan to our investor networks. If you’re looking to make an impact alongside a collaborative team that’s transforming the homeownership industry, check us out.
The Post Closing Closer will work with various Better Team Members and will be responsible for prioritizing corrections and re-draws in a timely and efficient manner. Meeting deadlines is critical. Collaboration and customer service skills will be crucial to the success of this role; employees may be required to interact with Better employees, escrow, Title, Borrowers and Investors. The ideal candidate is a builder and a doer, comfortable taking control and working successfully in an ambiguous environment.
What you’ll do as a PC Closer:
- Gathering missing data, preparing closing documents as needed, forwarding closing documents to appropriate parties and ensuring documents are redrawn to meet Investor/WH Bank and regulatory requirements.
- Strong knowledge of loan closing including strong familiarity with closing disclosures, insurance guidelines, title and appraisals
- Ability to perform root cause analysis on why loan was closed in error and provide feedback to Management
- Strong knowledge of all key residential regulations including but not limited to TRID, RESPA/TILA, Reg B, etc.
What the ideal candidate looks like:
- 2+ years of hands-on mortgage processing OR closing
- Proven track record of meeting tight deadlines and the ability to act with urgency.
- Experience with Encompass and DocMagic a plus
- Proven ability to effectively manage a high-volume pipeline of files and/or customers
- Ability to troubleshoot and solve problems independently.
- Approaches challenges with a relentless mindset- no one here gives up. We try, we fail, we try again.
- Excellent attention to detail, collaboration and communication skills
- Ability to maintain composure in a fast-paced environment.
- Strong communication, organization, and time management skills.
- Approach work with empathy, humility and accountability.
Job Req ID: JR101616
Better is requiring all US employees to be fully vaccinated in order to go into the office. Our priority is first and foremost the safety of our employees and we require COVID-19 vaccination to help ensure their safety in the workplace. Please note that Better will offer a reasonable accommodation process for employees who are not vaccinated for medical or religious reasons.
The Better mission is rooted in values that drive us.
- We do what’s in the best interest of the consumer, not ourselves
- We have growth mindsets, not fixed ones
- We believe that success lies in execution, not credentials
- We act like owners, not just employees
- We work to find answers on our own, not wait for them to be given to us
- We optimize for mission, not ego
Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.
Better Benefits & Compensation
Our total rewards package consists of base salary, equity, benefits, and opportunity for yearly cash bonus. Some of our benefits include:
- Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, savings accounts, 401k, and more.
- Personalized care and tools for realizing your mental health and wellness goals
- Robust wellbeing offerings that allow you unlimited access to virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, physical therapy, and more.
- Unlimited time off (with manager approval)
- 12 weeks of paid parental leave after 90 days of employment, and 20 weeks after 24 months of service.
- Inclusive fertility benefits for you or your eligible dependents, regardless of participation in a Better medical plan.
Better is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to [email protected]. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.
California Consumer Privacy Rights Notice for Job Applicants
Under the California Consumer Privacy Act (CCPA), Better is required to inform California residents who are our job applicants or prospective talent (together "job applicants") about the categories of personal information we collect about you and the purposes for which we will use this information. The notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.