Pre-Purchase Specialist

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Better is redefining homeownership and making it simpler, faster—and most importantly—more accessible for everyone. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable. Here are some interesting facts to help you get to know Better:

  • Right now we’re funding over $3 billion in home loans per month
  • We’ve funded over $14 billion in loans and $3.5 billion in insurance
  • We ranked #1 in the U.S. on LinkedIn's Top Startups 2020
  • We ranked #11 on Fortune’s Best Places to Work in Financial Services 2020
  • Our Founder and CEO was named in Comparably's Top 25 CEOs for Diversity
  • We were listed to Forbes’ FinTech 50 2020
  • And #15 on the 2020 CNBC Disruptor 50 
  • We’ve secured over $254 million from our investors to date 

Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion.  We encourage individual potential rather than years of experience. We see the value in each person’s perspective, and recognize their talents, regardless of what the market says. We believe it’s important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach. 

A Better opportunity:

Better.com is growing and we’re looking for a Pre-Purchase Specialist to join our Post Closing team. If you’re looking to make an impact alongside a collaborative team that’s transforming the homeownership industry, check us out.


The Pre-Purchase Specialist is responsible for reviewing all loan files for Investors and ensuring all required documents and information is collected and cleared for purchase. This includes working internally with Company's respective departments for missing information and clarification as well as working with third parties such as the borrower, title company, insurance company etc. Requires diligent follow up and professional demeanor while working to clear files for purchase.

Responsibilities will include:

  • Examine loan files and recognizes needed mortgage documentation
  • Analyze daily pipeline and follows up on aged loans daily 
  • Monitor investor sites for loan suspensions and updates internal tracking systems, ensuring correct ownership assignment based on curative party.
  • Deliver investors all missing documents, requirements and/or rebuttals, as applicable.
  • Effectively communicate with internal and external parties to obtain required documentation.
  • Clear aged notes with warehouse banks
  • Work all files within predetermined deadlines, proactively identifying solutions to clear conditions.
  • Coordinate the correction of errors to closing documents and collateral
  • Will work cross functionally with multiple teams to ensure that conditions are addressed in a timely manner
  • Review and interpret mortgage documents for accuracy (insurance policies, tax information, prelims, appraisals and settlement statements).

About You:

  • 4+ years of mortgage experience required, preferably in Post Closing
  • Ability to work in a high intensity and fast paced environment
  • Comfortable working in an ever-changing environment with patience and understanding
  • Strong interpersonal, oral and written communication skills
  • Detail oriented, organized, ability to multi-task and time manage to maximize output
  • Proficient knowledge working with spreadsheets, specifically google suite (sheets, docs, etc.)
  • Ability to work autonomously under minimal supervision and exercise independent judgment

The Better mission is rooted in values that drive us.

  • We do what’s in the best interest of the consumer, not ourselves
  • We have growth mindsets, not fixed ones
  • We believe that success lies in execution, not credentials
  • We act like owners, not just employees
  • We work to find answers on our own, not wait for them to be given to us 
  • We optimize for mission, not ego

Our mission speaks for itself—we continue to outpace the industry at every turn. We’ve joined forces in partnership with Ally Bank, and our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, American Express, Citigroup, Activant Capital, Ally Bank, and others have invested in our vision for what homeownership can be.

Better Benefits & Compensation

Our total rewards package consists of base salary, equity, benefits, and opportunity for yearly cash bonus. Some of our benefits include:

  • Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, savings accounts, 401k, and more.
  • Personalized care and tools for realizing your mental health and wellness goals
  • Robust wellbeing offerings that allow you  unlimited access to virtual fitness, meditation, yoga, cooking classes, homeschooling preparedness, physical therapy, and more.
  • Unlimited time off (with manager approval)
  • 12 weeks of paid parental leave after 90 days of employment, and 20 weeks after 24 months of service.
  • Inclusive fertility benefits for you or your eligible dependents, regardless of participation in a Better medical plan.

Better is an equal opportunity employer. We do not discriminate on the basis of race, color, religion or religious creed, sexual orientation, gender, gender identity, marital status, family or parental status, disability, military or veteran status, or any other basis protected by law. If you require further accommodations or have questions regarding accessibility of our roles, please reach out to [email protected]. All employment decisions at Better are based on a person’s merit, business needs, and role requirements.

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Location

Located in the heart of the financial district in NYC in the World Trade Center

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