Revenue Operations Analyst

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Founded in 2019, Flex is an early stage NYC-based FinTech startup that is building the infrastructure to enable flexible bill payments for all Americans, starting with a very common and very large expense: rent. Flex enables its users to pay their rent throughout the month on a schedule that better fits their finances, rather than paying the full amount on the first of each month. This enables renters to better manage their bills and have more available cash throughout the month. Although we're starting with renters, that's just the tip of the iceberg. Interested in learning more? Join us!


Flex is looking for a dynamic Revenue Operations Analyst to join our fast growing team. Reporting to the VP of Revenue Operations you will be instrumental in driving our growth. Revenue Operations is a new and fast-growing team within the company; Tasked with streamlining and scaling revenues, RevOps touches all aspects of revenue generation from pre-sales through onboarding and existing client growth. The team is responsible for sales strategy, enablement, project management, analysis, process creation and optimization. As a key member of this team, you will wear many hats and have countless opportunities to make your mark on our world class organization. 


The Revenue Operations Analyst is responsible for optimizing the Process, Tools, Data, Enablement, Planning and Execution across the GTM engine, specifically driving alignment and efficiency from Marketing to Sales to Partner Success across the customer lifecycle.

What you'll do:

  • Oversee Total Addressable market reporting for current and future verticals, assisting with growth strategy
  • Build out robust partner reporting metrics and analyses to determine ideal inputs that lead to successful partners
  • Support QBR planning, prep, and data presentation
  • Own the territory management process from lead routing, territory optimization, and sales and post sales account assignment process
  • Support the data integrity process in Hubspot and across the tech stack through partnership with key revenue leaders
  • Establish a system of record of reports and dashboards across the tech stack, partnering with the Analytics/Data Science team
  • Establish a system of record of reports and dashboards across the tech stack
  • Partner in optimizing the latest performance metrics for all 
  • Partner in optimizing the latest performance metrics for revenue functions
  • Leverage data to identify hotspots across the revenue team to determine areas for potential enablement.
  • Develop robust revenue analytics reports
  • Assist revenue operating cadence by providing consistent scalable data and dash boarding to key stakeholders

Who you are:

  • Bachelor’s degree
  • 3+ years’ experience in a high-performance revenue operations environment
  • Advanced knowledge of Excel
  • Experience utilizing Hubspot and/or Looker
  • Strong business acumen and project management skills, with a bias for data-informed decision-making
  • Experience successfully working cross-functionally with Finance, Marketing, Sales, Partner Success and Product
  • Passion for helping your team develop, learn, and succeed
  • High EQ, interpersonal skills, with demonstrated ability to influence and motivate
  • An understanding of marketing, sales, and partner success platforms, systems, and tools
  • The ability to independently lead projects including scope, prioritize, and execute initiatives
  • Able to build internal relationships with key stakeholders internally
  • Excellent communication and project management skills
  • Fast learner

Life at Flex:


We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we are remote-friendly with employees located throughout the US, Australia, Brazil, and Israel. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.


We offer many employee benefits, including:


- Competitive pay

- Company-paid medical, dental, and vision

- 401(k) + company stock options

- Unlimited paid time off + company paid holidays

- Parental leave + IVF and adoption support

- Flex Cares Program: Non-profit company match + pet adoption coverage

- Pet Insurance

- Free Flex subscription

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Location

NYC employees are encouraged to visit the WeWork located in the heart of Manhattan, near Union Square. Remote employees are able to work from anywhere. Flex is dedicated to building an equitable, remote-first culture!

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