Revenue Operations Analyst

| Hybrid
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DRIVE OPERATIONAL EFFICIENCY ACROSS FINANCE & SALES

This is an incredible opportunity to join a small, high-impact global-team that is chartered with three main objectives: 

  • Improve financial and operational decision-making across the organization, 
  • Proactively identify and execute business and operational improvements across the organization, and 
  • Implement globally scalable business infrastructure, practices, and policies. We partner with every group across the company (Marketing, Sales, Customer Success, Product, Finance and Legal), and given the strategic and operational nature of the team, work closely with the CFO, CEO and other members of the executive team to influence key business decisions.

As a member of this dynamic team, you will have the opportunity to tackle challenging business problems, support change and innovation within the organization, and play a key role in developing strategy, process, and analytics to drive key decision making. We’re looking for a special individual who has a demonstrated ability to quickly understand the core drivers of any business, analyze and generate insights from large and complex data sets, then help plan, lead and implement changes that improve overall efficiency.

WHY YOU SHOULD JOIN OUR TEAM:

Our Director of Revenue Operations brings operational experience and has grown in her career in companies both large and small. She brings a wealth of knowledge around go-to-market operations and understands what’s required to drive productivity and efficiency across Marketing, Sales, Customer Success, and Finance. 

This role sits within our Finance team. Our CFO has led several well known companies through successful acquisitions and IPO processes. In other words, he’s seen the movie before and looks to do it all over again as we further scale out Sisense across the globe. Our VP of Business Operations has built Revenue Operations teams from the ground up and has a track-record of leading high-performing teams and driving business transformation in a number of industries, including software companies like Sisense.

HOW YOU’LL RAMP:

By Day 30...

  • You’ll develop a basic understanding of our Go-To-Market Strategy, Sales Process, and Revenue Streams.
  • You’ll calculate basic business KPIs.
  • You’ll learn Sisense Go-To-Market (GTM) data models as you expand on your existing data modeling and analysis skills.
  • You’ll have a basic understanding of our sales tech stacks: Salesforce (SFDC), Configure, Price Quote (CPQ) and other prospecting tools.

By Day 60...

  • You’ll assist in developing, reporting, and automating key performance metrics for all levels of the organization.
  • You’ll be able to work collaboratively with Sales and Customer success leaders to analyze their teams’ capacity, territories, and account distribution.
  • You’ll begin work on developing a robust model for optimizing our Sales and CS coverage that includes company attributes, territory potential, and load balancing factors.
  • You’ll collaborate with line leaders and operational teams to support ad-hoc analysis.

By Day 90...

  • You’ll structure and execute operational and strategic initiatives by developing work plans, gathering and synthesizing relevant data, leading analyses and developing recommendations.
  • You’ll perform analysis to inform strategic decision-making, such as customer segmentation, funnel visibility, and sales productivity.
  • You’ll structure business problems into meaningful analyses and insights.
  • You’ll structure and scale models to support go-to-market and business planning.
  • You’ll creatively seek out and combine varied data sources (EG, SFDC, etc..) to deliver recommendations.
  • You’ll collaborate with cross-functional teams to identify opportunities, generate ideas, and develop business cases for profitable growth.

WHAT YOU’VE ACCOMPLISHED... SO FAR:

  • You’ve shown an ability to effectively analyze data to identify trends, and have presented your analysis to business leaders in an effective and efficient manner.
  • You’ve taken data from disparate sources and you’ve synthesized them in a manner that a senior executive and a business partner can consume. 
  • You have superior analytical, critical thinking and quantitative skills, and have used them to drive strategic direction through insightful analysis, and forge strong relationships with business partners at all levels of the organization
  • You have the flexibility (open to change) and the ability to learn on the fly.
  • You have a high sense of urgency.
  • You proactively seek out opportunities to analyze the business in ways other people may not have considered.
  • You must have rigorous attention to detail in your spreadsheets, otherwise you can’t sleep. 
  • Your Excel models are admired by your colleagues.
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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • D3JSLibraries
    • jQueryLibraries
    • HighchartsLibraries
    • LeafletLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • GraphQLFrameworks
    • apolloFrameworks
    • MobxFrameworks
    • RabbitMQFrameworks
    • Apache CordovaFrameworks
    • iOS SDKFrameworks
    • Android SDKFrameworks
    • IonicFrameworks
    • MongoDBDatabases
    • RocksDBDatabases
    • SeismicCMS
    • ConfluenceCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • latticeProject Management

Location

1359 Broadway 4th Floor, New York, NY 10018

An Insider's view of Sisense

How would you describe the company’s work-life balance?

I've never had better work-life balance than I do here! We have a flexible hybrid work model that allows employees to take control of their own schedule. Sometimes I start my day late or schedule appointments around my meetings but then there are days I work until 8 or 9pm because I need to meet with Sisensers in APAC. I love the flexibility

Susanna

Global Diversity & Inclusion Manager

How has your career grown since starting at the company?

Coming from a smaller company, Sisense gave me the opportunity to work with a number of different tools and applications that I previously never had exposure to. My manager trusted me with projects that reached different areas of the business which allowed me to showcase what I’m truly capable of.

Dennis

Team Lead, IT Support

What is your vision for the company?

My vision for the company is to grow a diverse and professional community of builders who will moonshot their career and accelerate our growth. We strive to empower Sisensers to be their best selves and do their work!

Vicki

VP Culture & Communications

What kinds of technical challenges do you and your team face?

Delivering an effective BI solution requires data modelling, product customization, and our API to meet customer requirements. With quick access to dedicated R&D mission teams and loads of experience from colleagues, I know that everyone is committed to overcoming these technical hurdles, and this directly contributes to our customers' success.

Chad

Enterprise Business Intelligence Consultant

What are Sisense Perks + Benefits

Sisense Benefits Overview

Sisense Inc. offers a comprehensive benefits program to all eligible employees. Employees are eligible to enroll in the various plans on the date of hire, within 30 days of a qualified life event, or annually during the open enrollment period. We are confident that you will find this benefit package of great value to you and your family.

Medical, Dental and Vision plans, health savings account with employer contribution, flexible spending account employer paid long term and short term disability, employer paid Life Insurance and AD&D Insurance, additional Life and AD&D insurance options, 401K Plan w/ employer match, 10 Paid Holidays, unlimited PTO, first Friday after each end of quarter we “Come up for Air” (mandatory), Internal Meeting-Less Days, health advocacy, employee assistance program, generous employee referral program, free stocked kitchens, WellSense programs that include yoga, workout programs, etc to promote healthy/happy employees, discounted tickets (ticketsatwork), paid parental leave, pretax parking/commuter benefits (NYC), Paid Parking (AZ), Employee Experience Program that includes monthly/quarterly events like happy hours, employee outings, summer party, holiday party.

Culture
Volunteer in local community
Partners with nonprofits
We recently launched The Sisense Foundation that helps empower NGOs by providing them with our product for free! Color of Change, MyChoices Foundation and she codes; are a few examples.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Sisense's offers several Flexible Spending Accounts (FSA) through Wageworks. The programs are: Health Care FSA, Dependent Care FSA, and Commuter Benefits.
Disability insurance
Sisense's provides short-term and long-term disability.
Dental insurance
Sisense provides two options for Dental through Delta Dental: DHMO and a PPO.
Vision insurance
Sisense's Vision Service Plan is covered by VSP.
Health insurance
Sisense's health insurance plan is with Cigna and we offer three options, PPO, HSA - High, & HSA - Low.
Life insurance
Sisense offers employees who work 30 hours or more, basic Life Insurance and employees have the option to elect voluntary Term Life Insurance.
Wellness programs
Sisense's offers bi-weekly yoga classes and monthly mashups activities.
Team workouts
Mental health benefits
Sisense offers access to licensed professional counselors (health advocates).
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
We have Team Thursdays in our US offices that provide catered lunches.
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.
Online course subscriptions available
Customized development tracks
Paid industry certifications

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