We are:

Wix Answers, a start-up within Wix! Wix Answers is a customer support platform that was developed and built in-house initially for Wix’s own use. Recently, we started selling Wix Answers to enterprise companies that want a unified customer support platform that will allow them to create better customer experiences for their brands.

We’re looking for a Revenue Operations Manager to oversee the end-to-end tracking of the sales process, data and reporting. You’ll be the force behind Wix Answers’ execution, helping to achieve our company’s vision by turning strategy into practice every day.

You are:

A professional with 2-4 years’ experience in sales operations in a fast-growing B2B sales organization. You’re a detail oriented, highly analytical problem solver who’s excited to build new processes and leverage data to help drive business decisions. You’re a team collaborator but also can run and lead a project from start to finish.

You’re experienced in working with multiple stakeholders cross-functionally, and understand how to successfully connect the dots between Marketing, Business Development, Sales and other relevant teams. You have at least 1-2 years experience as a Salesforce administrator.

As a Revenue Operations Manager, you will:

• Serve as system administrator for the Salesforce.com environment and responsible for maintaining Salesforce data integrity
• Manage integrations of our internal systems
• Assist in training new users, and grow the Salesforce.com skill set across the organization
• Continuously find ways to improve sales processes and drive sales productivity
• Provide reporting and insights on: productivity, pipeline, daily activities, compensation, key benchmarks
• Gather business requirements from interdepartmental stakeholders and provide relevant data and/or dashboards.
• Help define sales territories and optimize lead routing