Hi! This is an exciting opportunity to join a startup that is already global, growing 100%+ YoY, and very early in its GTM maturity. We sell software to customer service departments from 200 to 10,000 employees and are rapidly going upmarket.

We build software to help Customer Service teams coach their reps on how to deliver exceptional, human customer experiences. We work with leading brands like Peloton Cycle, Mailchimp, New Balance, Zola, and more!

Before skills, we seek to work with people we trust. Everyone builds trust in different ways and for us, it's seeking people who are inherently collaborative, introspective, brave, and competitive. We define these words differently than most, which we'll uncover in the conversations of the interview process!! 

For this role, you'll be the first one in it. We want to find someone who can be an individual contributor and leader at the same time, with aspirations to become more and more strategic at Maestro.

The most technical skill required is being savvy with Salesforce. Otherwise, I'm curious to learn from you what skills are required to be successful in this role. We will talk about this in the interview process too.

We are ~25 employees based in NYC, love to work in the office together, and offer competitive pay and benefits. 

Please reach out if this excites you!

P.S. Yes, this might be one of the weirdest job descriptions you've read but that's part of the beauty of MaestroQA - we don't pretend to write a Job Description for a role we don't know that much about and are excited to learn from you!