The Role

SevenRooms is looking for a Senior Manager, Accounts Receivable Operations to lead and manage our global Order Management, Billing & Collections functions within the Finance team. In this role, you will lead a team of Billing Managers and AR specialists who are responsible for supporting customers and internal teams through the purchase, billing and payment processes. A key part of the position will be focusing on evaluating, implementing, and continually improving policies, processes, automation and quality control measures across invoicing, collection and revenue operations. You will manage day-to-day operations while having an eye on the future plans for system and process enhancements to support continued business growth. 

What You’ll Do

• Oversees AR processes to ensure timeliness & accuracy of subscription creation, activation, billing and collections
• Manages the billing & collections function and team on a daily basis and in a hands-on fashion, including subscription creation, activation, invoice creation, billing, collections, and cash application
• Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
• Interface with various department leads to provide timely, accurate and relevant data
• Assess current operations, document processes and offer recommendations for improvement, and implement new processes, checks and SLAs
• Create and distribute periodic billing and A/R metrics and reports; prepare special reports, as requested
• Assists in the monthly closing process
• Assist with the annual financial statement audit

Who You Are

• 7+ Years of experience in billing, subscription billing, AR, and collections in a high-growth SaaS organization
• Deep understanding of subscription billing and financial concepts
• Proven track record for improving processes and problem-solving
• Strong analytical and problem-solving skills
• Experience building KPIs/metrics and supporting the analysis of data to drive more streamlined processes 
• Ability to work and achieve results in a fast-paced environment, helping the team make more informed decisions and business partner with the Revenue teams outside of Finance
• Strong knowledge of Google Apps (Gmail, Docs, Spreadsheets, etc.)
• Experience using Netsuite and Salesforce strongly preferred
• Strong people management skills, ability to coach, mentor and develop across all levels 
• Excellent written and verbal communication skills 
• Focused on doing what’s right for the business; clear and genuine communicator with excellent relationship building skills who inspires trust and credibility with all levels of individuals, both inside and outside the company
• Team player that puts the company and team first

What We Offer

• Fair and equitable compensation: Salaries for our positions are based on market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.
• Comprehensive benefits package: A full slate of benefits coverage including: medical, dental, vision, pre-tax commuter options, gym reimbursements, 401K, and unique wellness memberships through OneMedical (primary care), Aaptive (virtual workouts), Carrot (fertility and pregnancy benefits), Headspace (mindfulness exercises), Quit Genius (coaching to help employees quit smoking), and Spring Health (personalized mental healthcare).
• Flexible and independent working schedule: We offer unlimited vacation because we trust you to take the time you need to recharge and be your most productive self.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall development as a leader in the industry.
• Work from anywhere: We have employees located around the world. We recognize that flexibility has become an integral part of our work lives and allows us to bring our best selves to work. 7R employees can be 100% remote for approved work locations with established business operations.

About SevenRooms 

SevenRooms is trusted by thousands of hospitality operators around the globe, from local independent restaurants to multi-concept hospitality groups like MGM Resorts International, Wolfgang Puck, Mandarin Oriental Hotel Group, Bloomin' Brands and more. Together with our clients, we power tens of millions of guest experiences across the globe every month.  

Founded in 2011, SevenRooms is venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth. We were included on Inc.‘s annual Best Workplaces & Forbes’ Best Startup Employers lists in 2020.

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

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