Senior Revenue Operations Manager

| Remote
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Bread, a division of Alliance Data, is a technology-driven payments company that partners with merchants and partners to personalize payment options for their customers. Bread integrates directly with merchants on their ecommerce site and gives them a single platform that lets them offer more ways to pay over time. Bread’s full-funnel recommendation engine serves up the right options at the right time, empowering merchants to sell more, improve conversion, and lift average-order-value.

A Senior Revenue Operations Manager can identify operational problems, find their own solution, and oversee its implementation. If given a strategic opportunity and a plan, they can implement it.

In this role, you will operationally assist the Revenue team by:

  1. Auditing existing revenue processes and constantly driving efficiency & productivity improvements.
  2. Develop reporting and analytical framework for individuals and leadership team.
  3. Coordinate with revenue teams and senior leadership on new process implementation, adoption and measurement.
  4. Manage Revenue team’s existing tech stack (i.e. Salesforce, ZoomInfo, MixMax, InsightSquared, Guru, Sales Navigator, etc)
  5. Develop enablement processes to facilitate onboarding and training of new sales talent

Our Senior Revenue Operations Manager will evaluate our Revenue team processes, programs, and systems to continuously optimize workflows and drive the most success for Bread. The candidate for this role will be someone who can both manage and improve our current Revenue Operations infrastructure while building strong relationships across the organization. This is an ideal role for someone who wants to help us scale our Revenue Operations team so we can balance supporting our growing Sales, Merchant Success, and Partnerships teams. We are looking for an individual who can be a jack of all trades managing sales processes and the tech stack, all while maintaining our data integrity and providing a long term solution for our revenue teams.

Your Role at Bread:

  • Revenue Operations:
    • Respond to all business questions about revenue pipeline & merchant onboarding with accurate data in a timely manner
    • Own revenue pipeline reporting & provide key insights to senior leadership on a regular basis
    • Manage territories and governance across the sales teams to ensure equitability.
    • Oversee sales quotas and compensation tracking for a team of 20-30 sales reps.
  • Revenue Systems:
    • Support 50+ revenue users in Salesforce via process improvement, change management, performance tracking and analytics relevant to their functional areas.
    • Optimize the current sales tech stack including improving the workflows currently in place with Salesforce and owning the diligence of additional platforms.
    • Own Revenue process documentation & verification in our knowledge base
  • Sales Team Support & Reporting:
    • Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to executives and major stakeholders
    • Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment.
    • Provide accurate, real-time visibility of team performance across leadership within the Revenue organization using InsightSquared
    • Develop a Revenue Enablement function to assist with onboarding and training of new hires as well as ongoing refresher trainings

Must Have:

  • Bachelors degree required
  • At least 5 years of relevant work experience 
  • At least 2 years of Salesforce experience and highly proficient with Salesforce report building to inform strategic decision making
  • Demonstrated proficiency in the use of all sales software
  • Speaks confidently and articulately in front of executives or a group
  • Ability to build for the long term, but also able to find efficient short-term means
  • Analytical and data-driven ability and interest to work cross-functionally across product, engineering, solutions and other business teams
  • Comfortable with making and executing on decisions
  • Understands when to prioritize the urgent vs the important
  • Demonstrates the ability to think both analytically and creatively
  • Strong problem-solving skills
  • Communicates clearly and effectively
  • Pays close attention to detail

Nice to Have:

  • Salesforce Administrator experience is helpful but not required for this role
  • Work experience in the B2B SaaS or Finance sectors is a plus
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • FluxLibraries
    • ReactLibraries
    • ReduxLibraries
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • LookerAnalytics
    • PythonAnalytics
    • RAnalytics
    • RedshiftAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • UsertestingDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • DatanyzeLead Gen


In the heart of the Flatiron district in between both Madison Square Park and Union Square Park

An Insider's view of Bread

What are some social events your company does?

We eat lunch together virtually on Fridays, as well as on Mondays to welcome our new hires, and have monthly virtual happy hours. We have virtual affinity groups for women =, people of color, and the LGBTQ+ community, and two virtual book clubs. Our culture committee also plans happy hours based in our Flatiron office or at nearby bars.


Office and Culture Manager

What projects are you most excited about?

A typical day at Bread is different depending on the engineer. While some engineers enjoy more autonomy, I enjoy collaborating on projects with other engineers and coming up with great solutions together. We strike a balance between stability and innovation through code reviews and guest lectures. I feel supported in my career growth here at Bread.


Software Engineer

What makes someone successful on your team?

We are looking for people that are willing to learn! That want to be here and have an impact. People that are willing to work hard, collaborate, and foster an environment of inclusivity.


Head of Talent

What unique initiatives do you have that encourage innovation?

One thing we like to do for our Engineers at Bread is provide the opportunity to participate in Working Groups. These are quarterly teams of 4 to 6 engineers that set out to tackle a specific engineering initiative outside of their core engineering team. This is another opportunity as an engineer at Bread to have impact across all of Engineering!

Ed Cudahy

Chief Technology Officer

How do you collaborate with other teams in the company?

One of the great things about working at Bread is the cross-functional collaboration with other teams. As an integrations engineer, I have not only learned how to intentionally build a product in a thoughtful manner from the Engineering and Product teams, but also how to be effective in a client facing role from our Sales and Success teams.


Integrations Engineer

What are Bread Perks + Benefits

Bread Benefits Overview

Health, Dental & Vision Insurance after 30 days
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
Employee Stock Purchasing Plan (ESPP) at 15% discount (no holding period)
Flex-time Off (FTO - basically unlimited PTO)
Parental Leave
Adoption Assistance
Tuition Reimbursement
Fitness Reimbursement
Work From Home Stipend
Commuter Benefits
Team Events
Virtual Therapy

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Ladies of Bread LGBreadTQ Bread of Color
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
We have in office yoga once a week!
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Dollor for dollar up to 5% after 6 months with the company
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Bread sponsors family oriented events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Friday.
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Bread offers employees professional development opportunities like annual individual budget for training, the ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Bread hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend
We offer $$$ annually for continuing education.
Time allotted for learning
Paid industry certifications
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Bread's full profileSee more Bread jobs