The Sr. Director, Revenue Operations is a key part of Vimeo's enterprise finance team and will work closely with Vimeo’s enterprise business leadership to drive continued rapid growth while delivering a superior customer experience.  This leader will manage an operations team responsible for critical components of the quote-to-cash process, and they will work cross-functionally to optimize the end-to-end process from Salesforce quoting through to billing and accounts receivable.   

What you'll do:

• Oversee all facets of the daily operations of the billing and collections functions, ensuring accurate and timely processing of billing and invoicing
• Work closely with SVP of Business Operations and sales leadership to optimize Salesforce workflows and data architecture to ensure seamless Zuora billing
• Play a leading role in the change management function for enterprise product launches and process updates
• Partner with sales leadership on sales commission plan development and design; ensure sales commissions are paid accurately and on a timely basis
• Implement new systems to support the company’s growth and realize operating efficiencies, including a commissions system and a collections module
• Constantly evaluate existing processes and workflows to identify opportunities to improve, automate, and scale
• Provide operational and financial thought partnership for sales leadership.
• Serve as the primary point of contact within finance for the deal desk team; provide approvals for special pricing or custom billing terms
• Work with BI team and key stakeholders to deliver a comprehensive set of KPIs for the enterprise business

Skills and knowledge you should possess:

• 8+ years of experience in some combination of billing, collections and sales finance, preferably with a high-growth SaaS company
• Bachelor’s degree in an appropriate subject area such as finance, accounting, or business.  MBA is a plus
• 4+ years of experience in manager- or director-level positions responsible for revenue operations, system design and administration or business intelligence
• Ability to think strategically and implement ideas/initiatives tactically
• Excellent commercial awareness with ability to make recommendations based on a balanced assessment of tradeoffs
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture of inclusion
• Experience with Salesforce and Zuora highly desired
• Proven track record of building and following processes and procedures that can scale as we grow
• Bias towards solving problems, taking action and pursuing continuous improvement

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