Built In
New York City, NY
Remote

VP, Revenue Operations

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At Built In, the health, safety and well-being of our employees and of our communities is a top priority. Due to the effects of COVID-19, we have decided to manage our entire business remotely until further notice. HQ-based employees will temporarily work from home until it is safe to return to our office. As we continue to grow, we are excited to be hiring for all open roles and look forward to meeting with qualified candidates in a virtual setting. For anyone who joins our team (yay!), your onboarding experience will also be conducted virtually. Thank you for your interest in Built In and be safe! 

Hello, We’re Built In

What We’re Up To 

We’re building the largest platform for tech professionals globally. Monthly, millions of professionals visit BuiltIn.com from across the world. We’re the only platform they need to stay ahead of tech trends and news, develop their careers and find opportunities at companies they believe in. 

Our 1,800 customers include innovative companies of all sizes, from exciting startups to companies in the Fortune 100. To attract our audience of skilled professionals, they trust us to tell the stories of their cultures and share their job opportunities. This helps them hire the industry’s most sought-after professionals locally, nationally and remotely – ultimately  contributing to the industry’s ability to innovate a better future.

What You’ll Be a Part Of 

Working at Built In is the chance to help shape a fast-growing company. Whereas we served eight tech hubs at the start of 2021, we entered 72 new markets across the U.S. by year’s end. Global plans are in the works. With venture funding of $30 million to date, we’re expanding not just our geographic footprint but our products and technology.  

With the launch of e-learning opportunities for users, we’ve made Built In even more valuable for the professionals who already trust us with their careers. And as we grow into the leading SaaS product for employer branding, we're using the latest technologies to serve customers in new, exciting ways — and you’ll contribute to that. 

You’ll also be a part of changing the lives of professionals like you, ambitious people with a passion for tech and love of learning. As a result, you’ll understand the impact of your work in a deeply personal, especially meaningful way.

We’re looking for a VP, Revenue Operations (Chicago IL or Remote)

As  the global VP of Revenue Operations you will report directly to the CRO. You will be supported by the Revenue Operations team and responsible for ensuring Built In’s go-to-market teams have the data, processes, enablement and tools to operate at their best. While this function has responsibility for many tactical/ongoing responsibilities, the VP of Revenue Operations role has a strategic focus centered on executive business partnership and helping to develop the long-term growth strategy.

This role will be an integral member of our leadership team, partnering with Sales, Customer Success, and Marketing teams to determine strategy, implement performance metrics, and influence alignment of all revenue operations. This intersectional role will drive revenue effectiveness by establishing measurable processes to improve sales & marketing efficiency and determine growth goals in addition to driving GTM performance, produce actionable reporting and analysis while documenting and building strong relationships across the leadership team to influence decision making.

How you'll contribute

  • Partner closely with our Sales, Customer Success, and Marketing leaders and their teams, providing insight and foresight to these teams.
  • Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales, marketing, and finance organizations.
  • Evaluate sales process, systems and other metrics to deliver an accurate forecast to the CRO and CFO.  
  • Leverage data and BI tools to develop leading indicator metrics and early warning systems to help ensure the business continually achieves our revenue goals. and.
  • Build and develop a strong enablement function that leads to improvements in sales productivity and new hire ramp time. 
  • Partner with Sales Leadership, Finance, Product and Legal on pricing optimization, contract standardization, and quote-to-contract efficiencies.
  • Partner with the CRO and finance to develop a sales plan that includes sales compensation plans, sales quotas, team sizing and territories. 
  • Prioritize investments in enabling technologies in support of sales and customer success productivity including enhancements to the company Customer Relationship Management technology platform.
  • Optimally deploy sales personnel, making recommendations for sales roles, coverage models, or team configurations in order to maximize sales productivity.

Who you are

  • Accountable for the on-time implementation of sales organization quotas, territory planning, and performance objectives.
  • Accountable for forecasting accuracy, and achievement of sales, profit, and strategic objectives.
  • Accountable for Time To Ramp (TTR) performance metrics for new hires.
  • Responsible for the efficient allocation of technology, support, and training resources impacting the sales organization.
  • Responsible for achievement of strategic objectives defined by company management.

What you need

  • 10+ years of sales/business operations or revenue operations experience in a high-growth SaaS/PaaS environment.
  • Experience successfully managing analytically rigorous corporate initiatives leveraging standard SaaS sales metrics and benchmarking.
  • Proven ability to identify and lead growth enabling initiatives for rapidly scaling organizations
  • Well-organized, strong communication skills and ability to manage and influence direct and indirect reports with high motivation for continuous improvement and ability to drive impact.
  • Experience architecting and managing revenue systems from ground up - CRM, Marketing Automation 
  • Business Intelligence, Analytics and Data science experience
  • Enablement team leadership experience is a preferred.
  • MBA is preferred but not required.

What We Value

We’re revolutionizing tech recruitment. So we question everything, because the best answers sit just to the right of a question mark. That’s our heritage as a disruptive company — as a company whose future depends on our capacity to innovate with a sense of drive, purpose and urgency. If you join Built In, you will work from this set of values: 

  • Be Inclusive, Always. We’re committed to a culture where all people are respected, have a say and can be their whole selves. We will uplift and advocate for one another. Always.
  • Be Unreasonably Passionate. Our passion is borderline obsessive, and we’re ok with that. No one ever built anything great on a “meh.” We work with outsized passion to fulfill our mission.
  • Be Humble. You don’t have all the answers. Luckily, you don’t have to. Don’t worry about being right. Be humble instead. 
  • Stay Curious. Curiosity is a springboard to the future. It can transform the wisp of an idea into a breakthrough. We ask “what if.” We work with wonder. It’s how we innovate.
  • Lead with Solutions. Question everything. But offer solutions as you do. Raise issues. But propose a few answers. For every hole you poke, offer a way to patch it up. 
  • Own the Result. We have no time for blame or shame. When you stumble, own it, learn from it + get back to business. 
  • Do More. Do more than your job description. Take initiative. Take charge. No job is beneath you, and no job is too big. Be a leader and do more — do whatever it takes. 

Be Inclusive, Always

Research shows that women and other marginalized groups tend to apply to roles only when they check every point on a job description. We encourage you to apply if you meet the majority of qualifications and this role is aligned with your career trajectory. 

Built In is an equal employment opportunity employer.  Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Built In is guided by principles of diversity, equity and inclusion (DEI). We are committed to this work over the long-term, but here’s some of what’s in place today:

  • We have five thriving ERG groups: Built In For The People, BuiltOut, United We Parent, Womxn United in Tech and Built In Tribe. 
  • We have a dedicated Director, HR + Inclusion who oversees our DEI roadmap, which provides our annual metrics, goals and initiatives. 
  • We are proud to be led by a female CEO and founder. 


NOTE: BUILT IN NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM BUILTIN.COM

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What are Built In Perks + Benefits

Culture
Volunteer in local community
Team based strategic planning
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Financial & Retirement
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite gym
Professional Development Benefits
Job training & conferences

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