Digital Learning Specialist (Remote)

| Greater NYC Area
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About Spruce


Spruce is the platform enabling modern real estate transactions. We work with forward-thinking mortgage lenders, real estate companies, and investors. We believe that the future of real estate will be driven by automation, efficiency, and digital experiences. Our mission is to provide the products and services necessary to make that happen.


About the job


Spruce is looking for a Digital Learning Specialist who will report to the Learning Programs Manager. The Digital Learning Specialist provides technical and design support of Spruce’s online learning strategy and learning management system (LMS). This position is responsible for the support, design, development, implementation, delivery, and maintenance of content, assets, and other resources used for online learning functions. The Digital Learning Specialist is the gatekeeper of the Learning Management System (LMS) and the primary system administrator, ensuring that all learning resources complement the overall learning strategy. The role will collaborate closely with different leaders, managers, and subject matter experts throughout the company. 


What you'll do

  • LMS Management:
  • Support the deployment of learning programs including uploading and updating courseware and curricula, training assignments, learner notification text, and rules in LMS
  • Utilize LMS reporting capabilities and develop custom reports to assist with planning and managing the company’s training and development initiatives
  • Run demos of the system and provide training to individuals and users groups
  • Creates and manages user structures including the creation of user logins, user groups, permissioning, and learning cohorts
  • Manages course enrollment including progress tracking
  • Troubleshoot and resolve user technical issues

  • Instructional Design
  • Utilize knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience
  • Responsible for learning needs analysis, creating objectives, design, scripting, development, review, testing, and implementation of online learning materials, ensuring that they complement the overall learning strategy
  • Creates storyboards to collaborate and collect feedback from leaders, managers, and subject matter experts to assist in designing innovative learning solutions
  • Uses cutting edge technology and publishing tools to create eLearning and videos
  • Collaborates with Learning team to develop and implement blended learning solutions

What we're looking for

  • Experience as the primary administrator or developer for a Learning Management system 
  • Experience in Instructional Design, online learning, adult education, and multimedia development is a must
  • Previous experience using some e-learning authoring tools (i.e.SnagIt, Vyond, Camtasia, Adobe Creative Cloud, Articulate 360 (Rise), PowerPoint, video creation)
  • Strong oral and written communication skills; ability to communicate complex technical concepts
  • Ability to troubleshoot and resolve technical issues
  • Strong leadership and consultation skills

We are proud of the team we’re building. We're committed to equal opportunity employment -- and beyond. We believe diverse experiences and perspectives build a stronger team and a better product. We welcome fresh perspectives and challenge our own assumptions to make Spruce better. The more inclusive we are as a company, the better we can serve our customers.

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Location

We're conveniently located in Chelsea with lots of access to public transit. Chelsea was just named one of the top ten coolest neighborhoods in the world! https://www.timeout.com/newyork/news/chelsea-was-named-one-of-the-top-10-coolest-neighborhoods-in-the-world-100621

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