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Director of Executive Recruiting

MaestroQA
| Remote
Sorry, this job was removed at 12:50 p.m. (EST) on Tuesday, December 21, 2021
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MaestroQA builds software to empower managers to coach customer support teams. Etsy, Mailchimp, Peloton, Zendesk, and more use MaestroQA to coach customer service agents on how to deliver better experiences and analyze customer service conversations to identify insights on what customers love and hate about their brands.

This role will report to the me (CEO) to help me with my #1 responsibility going forward - building a phenomenal team of leaders.

Currently, we invest heavily in retained search firms and still want to going forward and think this role can be a force multiplier to be even more effective.

Key Outcomes

  • Build networking opportunities with VPs so leadership can learn what ‘great’ looks like
  • Build a continuous pipeline of candidates for roles
  • Coach leadership on how to recruit and close these candidates
  • Be sparring partner with leadership on how to assess candidates

Key Requirements

  • Owned Executive Searches from start to finish in the past across a variety of roles 

Compensation

An attractive total compensation package will be offered to the successful candidate.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • CSSLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • FluxLibraries
    • LodashLibraries
    • ReactLibraries
    • ReduxLibraries
    • CircleCIFrameworks
    • CypressFrameworks
    • DjangoFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • JestFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • Ruby on RailsFrameworks
    • DynamoDBDatabases
    • MongoDBDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • FigmaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • TrelloManagement
    • ClubhouseManagement
    • WebflowCMS
    • Adobe BizibleCRM
    • DocuSignCRM
    • IntercomCRM
    • LinkedIn SalesNavigatorCRM
    • OutreachCRM
    • SalesforceCRM
    • SendGridEmail
    • mixmaxEmail
    • MarketoLead Gen
    • LeadIQLead Gen
    • LinkedIn Sales NavigatorLead Gen

Location

Our head office is located right in between Union Square and Washington Square - easily accessible from any part of the city with plenty of lunch options!

An Insider's view of MaestroQA

How does your team reward individual success?

Good performances result in opportunities for great performances! When you prove you can do something well you get opportunities to teach others, build new processes & help the company grow. This doesn't mean "Let's heap more work on Ben!" It simply means, you're rewarded with a chance to shape your role around what you want to do the most.

Ben

Customer Success Manager, Mid-Market

What does your typical day look like?

Every day at Maestro is different and I love it! I am never bored and am constantly given an opportunity to grow. Any challenge that we face is tackled as a team and the level of collaboration and trust that we have in one another is something unique and special. We work with an amazing set of customers who I feel invested in supporting long term.

George

Senior Customer Success Manager, Strategic

What does career growth look like on your team?

There's so much opportunity to grow at Maestro. Within Sales, SDRs get promoted to AEs or AMs, where there's lots of upward mobility between segments, including the possibility to sell multi-million dollar deals. We have a strong feedback culture, which fosters fast growth, and those that are self-starters are able to help build + scale our team.

Aron

Director of Sales

What is your vision for the company?

our mission is to create a place people learn and are stimulated by their work more than anywhere else. We teach speed as a habit, emphasize structured thinking, and create space for self and team reflection. We embed our values in all parts of the employee experience, from our approach to hiring, management, culture days, and employee autonomy.

Vasu

CEO

How does your team reward individual success?

We love to promote our team members so they know they are valued & their efforts do not go unnoticed. Incentives, perks, accelerators, continuous training, and development are some of the other ways we invest in our employees.

Shantae

Lead Recruiter

What are MaestroQA Perks + Benefits

MaestroQA Benefits Overview

At Maestro, we truly value the diversity of thought, perspectives, and life experiences of our team. We know that the best outcomes stem from bringing together voices with wide-ranging identities, embracing a culture of belonging and that sustaining a workplace where everyone can bring their full selves is a path, not a destination.

We offer competitive salaries, stock options, benefits, and more! The biggest perk by far is stepping into a ground-floor opportunity and getting to actually build the roller coaster.

Location: Work in-office, hybrid, or 100% Remote
Compensation: Competitive Salary
Equity: Company Equity
Benefits: Medical, Vision, & Dental Coverage
Retirement: 401K & Retirement Planning
Time Off: Unlimited PTO & 10 Paid Holidays

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

MaestroQA is an incredibly close-knit group of people that enjoys getting to know each other and spending time together whenever we can. Transparency, honesty, and open feedback is built into all aspects of our culture

View full list of perks + benefits

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