Director, Human Resources Business Partner at CLEAR

| Greater NYC Area
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With CLEAR, you are always you. CLEAR's mission is to enable frictionless and safe journeys using your identity. With more than 8 million members and 100+ partners across North America, CLEAR's identity platform connects you to the cards in your wallet - transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data. CLEAR is at the highest level of security by U.S. government regulators and is also certified as Qualified Anti-Terrorism Technology under the SAFETY Act.

Reporting into the SVP, People Strategy and Operations, the Director, People Partner will help drive our People strategy and support our Corporate business units. We are looking for a solutions-oriented change agent who has a proven track record of partnering with business leaders to drive results. This work includes developing and executing business strategies focused on talent management, organizational effectiveness, employee engagement, supporting day-to-day operations, process improvements, and change leadership. Additionally, this person will support core People initiatives and programs, finding opportunities for increasing their effectiveness. The ideal candidate thrives in a fast-paced, growth environment where they can simultaneously build and execute scalable People initiatives and programs.

What You Will Do:

  • Serve as the Director, People Partner to our Corporate business units
    • Develop and maintain a deep understanding of the business, objectives and key priorities, team members and dynamics
    • Partner with business unit leaders to identify organizational and capability needs necessary to drive business results
    • Partner across all levels of the organization to retain, develop and motivate people to achieve their fullest potential
    • Continually pursue team, function and organizational improvement by developing innovative People strategies and driving execution and change management through the effective use of talent tools and resources 
    • Use data and business insights, proactively identify issues and opportunities, prioritize with leadership and work with cross functional partners to develop practical solutions to improve performance, retention, and employee experience 
    • Establish yourself as a trusted advisor to business leaders; coach and guide leaders on effectively managing their teams and leading in the organization
    • Effectively and efficiently execute People programs and initiatives within the business and ensure they achieve intended outcomes, including workforce planning, performance management, talent development, and succession planning
    • Offer guidance and counseling on work-related issues and when intervention is necessary, help to resolve issues in an efficient manner
    • Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling
    • Serve as a leader on the People & Performance team; partner with peers to identify opportunities and provide insights/expertise

Who You Are:

  • 10+ years of experience in a people function, or as an HRBP
  • Demonstrated experience in building trusted relationships with senior business leaders, effectively coaching and advising leaders on organizational issues and team challenges
  • Strengths in:
    • Problem solving, critical thinking, and self-initiative
    • Communicating and influencing at different levels of the organization to achieve results
    • Effective and persuasive written and verbal communication and interpersonal skills; high quality document and report preparation
    • Coaching leaders and teams to use company best practices for maximum effectiveness
    • Working as a team member- building and maintaining a positive work environment across the network
    • Data insights and analytics
  • Experience working in an entrepreneurial environment requiring strong multi-tasking abilities
  • Knowledge and experience in core people functions including strategic people planning, workforce planning, talent management and development, engagement and retention, compensation, HR systems and employee relations

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Our building is convenient to several trains + bus stops! If you want a change of scenery, our club level has a gym, cafe, games, and a great lounge!

An Insider's view of CLEAR

What’s the vibe like in the office?

One of my favorite things about CLEAR is how passionate and excited everyone here is about what we are building. You can really feel that in every conversation - you are empowered to put your ideas on the table and take ownership of the work you are doing. In a hybrid model it's even more important to share those values with other team members.

Emily

Senior Technical Recruiter

What projects are you most excited about?

Recently, I was working with our training team to create a leadership development program for our operations organization. We’re developing all of the courses in-house and it’s given me exposure to virtually every single team in the company. I’ve used these lessons to amp up my communication strategy for other projects.

Clory

Senior Director, Member Experience

What are some things you learned at the company?

In previous roles, I hadn’t had quite as much autonomy as I do at CLEAR. When starting here I didn’t realize I was empowered to make high-level suggestions, do proof of concepts, and present possible technology changes to the organization. It was great to get a nudge from my team and manager to be more open about my ideas to them and other teams.

Kyle Olson

Software Engineer

How does the company support your career growth?

CLEAR is in an exciting transition from a small company to a large company with more focus on process and scalability. These are good problems to have and they leave so much room for employees to step up and grow into a desired role. It’s great to have an idea and be given the opportunity and support to lead something from a simple idea to a POC.

Aaron

Senior Software Engineer

What are CLEAR Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Through our partnerships with Care.com and OneMedical, we offer various benefits relating to child care.
Remote Work Program
All CLEAR HQ's work in a hybrid model. Employees can work remotely up to 3 days/week (with at least 2 days in office.)
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
We provide daily, catered breakfast and lunch for those who are in office!
Stocked Kitchen
Some Meals Provided
We offer catered breakfast and lunch for those in office at each of our HQ locations!
Happy Hours
Relocation Assistance
Professional Development Benefits
Promote from within
Online course subscriptions available

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