The Director of People Operations will oversee all of the operational aspects of the People/Human Resources function across Talent Management, Talent Operations, Payroll & Benefits, Employee Experience, and Talent Acquisition and will partner with other leaders in the People department. Leading a team of three direct reports, as well as one dotted line report, you will be responsible for designing, deploying and optimizing processes and programs to support a scalable and progressive People team focused on diversity, equity, including and belonging (DEIB). You’ll partner with other stakeholders to develop, deploy, streamline, and maintain policies, programs, and processes (across all areas of HR from recruiting, rewards, engagement, payroll, benefits, budget, and legal compliance). To spearhead our operational success, you will also establish and sustain metrics that will be used to drive strategic decisions and measure progress against KPIs. You’ll also take ownership of Newsela’s real estate strategy, and help define our office space needs as we grow and scale.
Why You’ll Love This Role
As a leader on our People team, you’ll have the opportunity to drive operational excellence and scalability in a fast-growing, mission-driven talent base that values diversity, equity, including, and belonging. Your work will directly enable our team to continue building a high-engagement culture and environment, and will contribute to the growth and development of our People team as well as the teams with whom we interface. In doing so, you will ultimately help enable our company to deliver engaging, culturally responsive learning content to K-12 students and teachers nationwide.
Why We’ll Love You
With 8+ years experience in HR leadership, you’ve demonstrated success in building, deploying, and optimizing HR processes and systems for scale (including auditing existing practices, rolling out new processes/tools/systems, and developing feedback loops for continuous improvement). You bring an operational mindset to everything you do, leveraging and synthesizing complex data to measure organizational performance and develop straightforward, adoptable solutions. You have experience building out or enhancing HR analytics to drive improvements in productivity, organization effectiveness, enhance culture, and drive and measure strategic KPIs. You have developed and conducted RFPs for HR systems (payroll, benefits, etc.) and data systems, and managed the successful deployment, complete with integration across teams/other systems (e.g. payroll integration with Financial systems, or SSO). Additionally, you have experience in leading Benefits RFPs -- from strategically considering what’s needed, to evaluating and recommending cost effective solutions that scale, to design and negotiation, and successfully led a customized and modern open enrollment process. As a people leader, you are well-versed in hiring, mentoring, and developing a high-performing team as well as defining strategies and systems for rewards and recognition that drive employee engagement, professional development, retention, equity, inclusion, and belonging.
One of the fastest growing tech companies in K-12 education, Newsela was founded on the principle that while every child may have unique learning preferences, they all deserve a rich learning experience that ignites a love of learning. We built our platform based on learning science research to deliver the most engaging, authentic content to modernize how teaching happens in the classroom. Along with interactive assessments and tools, we provide teachers with digital content at five reading levels -- from +100 of the best sources -- that is relevant to the diverse backgrounds and interests of their students. Since we started in 2013, we’ve established a presence in 90% of U.S. K-12 schools and over 2.5M teachers and 37M students have registered with Newsela.