Employee Experience Manager

| Greater NYC Area | Hybrid
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Employee Experience Manager

BE THE GO-TO PERSON FOR ALL SISENSE EMPLOYEES

Sisense’s mission is to provide the fastest unified data platform on the market. As an Office & employee experience Manager, you will own day-to-day office operations to ensure that the office is running smoothly so employees can be productive and bring their best selves to work. Acting as the main point of contact for employees, you will be expected to learn where information is stored and who the best resources are in each department while operating with the utmost discretion.

 WHY YOU SHOULD JOIN OUR PEOPLE OPERATIONS TEAM:

This is an opportunity to work closely with all levels of the business and have a hand in shaping our company culture. You will manage day to day office logistics and work closely with recruiting, human resources, team leads and c-level executives. You will report directly to our Chief of Staff that manages US and Global Experience, and is a partner to our executive leadership team.

 By Day 30...

  • You’ll have completed the on-boarding program where you’ll learn about Sisense's values and culture, get equipped with various tools and platforms necessary for your day to day job and gain a basic understanding of Sisense's  internal structure and product.
  • You’ll be the face of the company by greeting, directing and assisting all onsite visitors.
  • You’ll handle day-to-day management of conference room calendars and prioritization of conflicting needs.
  • You’ll handle weekly food, beverages and supply orders for the office including managing a ticketing system of requests.

Day 60...

  • You’ll be a liaison for facility management working with cleaning crews, catering companies, the building owner and any other third party vendors.
  • You’ll assist recruiters with scheduling in-person interviews, candidate travel and managing candidate experience onsite.
  • You’ll support internal inclusion initiatives and groups intended to deepen employee engagement and drive productivity through common connections and a welcoming work environment
  • You’ll assist the team with administrative needs including scheduling meetings, helping with HR functions, managing office budget and more.

Day 90...

  • You’ll organize and plan company events such as Lunch and Learns, Happy Hours, Company Events and Holiday Parties.
  • You’ll go above and beyond to create an office experience that inspires and delights all employees and guests.
  • You’ll assist in running new hire orientation along with the HR manager and work with in-house IT to ensure new hires are set up on their first day.
  • You’ll be in tune with the office needs and come up with creative and efficient solutions that feel representative of our people and culture.

WHAT YOU’VE ACCOMPLISHED... SO FAR:

  • You are a trusted resource and have developed relationships with leaders within your organization.
  • You have a demonstrated track record of success in effectively organizing company events for teams ranging in size from 5 people to 300 people.
  • You have a strong understanding of team and executive priorities and can manage calendars effectively, efficiently and discreetly.
  • You thrive in a high growth, fast-paced environment where you are a primary source for office coordination and logistics.

ABOUT SISENSE:

  • We're a passionate, venture-funded team with more than 2000 customers, including Nasdaq,  GE Healthcare, Honda, Verizon, and Philips 
  • We believe strongly in a data-driven approach to all that we do. We're constantly measuring and optimizing everything about the business.
  • We have close relationships with our customers.
  • We’ve been recognized by Comparably, Glassdoor, and Gartner for our amazing company culture.
  • We have super high customer retention — better than best in class SaaS companies.

 


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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • D3JSLibraries
    • jQueryLibraries
    • HighchartsLibraries
    • LeafletLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • GraphQLFrameworks
    • apolloFrameworks
    • MobxFrameworks
    • RabbitMQFrameworks
    • Apache CordovaFrameworks
    • iOS SDKFrameworks
    • Android SDKFrameworks
    • IonicFrameworks
    • MongoDBDatabases
    • RocksDBDatabases
    • SeismicCMS
    • ConfluenceCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • latticeProject Management

Location

1359 Broadway 4th Floor, New York, NY 10018

An Insider's view of Sisense

How would you describe the company’s work-life balance?

I've never had better work-life balance than I do here! We have a flexible hybrid work model that allows employees to take control of their own schedule. Sometimes I start my day late or schedule appointments around my meetings but then there are days I work until 8 or 9pm because I need to meet with Sisensers in APAC. I love the flexibility

Susanna

Global Diversity & Inclusion Manager

How has your career grown since starting at the company?

Coming from a smaller company, Sisense gave me the opportunity to work with a number of different tools and applications that I previously never had exposure to. My manager trusted me with projects that reached different areas of the business which allowed me to showcase what I’m truly capable of.

Dennis

Team Lead, IT Support

What is your vision for the company?

My vision for the company is to grow a diverse and professional community of builders who will moonshot their career and accelerate our growth. We strive to empower Sisensers to be their best selves and do their work!

Vicki

VP Culture & Communications

What kinds of technical challenges do you and your team face?

Delivering an effective BI solution requires data modelling, product customization, and our API to meet customer requirements. With quick access to dedicated R&D mission teams and loads of experience from colleagues, I know that everyone is committed to overcoming these technical hurdles, and this directly contributes to our customers' success.

Chad

Enterprise Business Intelligence Consultant

What are Sisense Perks + Benefits

Sisense Benefits Overview

Sisense Inc. offers a comprehensive benefits program to all eligible employees. Employees are eligible to enroll in the various plans on the date of hire, within 30 days of a qualified life event, or annually during the open enrollment period. We are confident that you will find this benefit package of great value to you and your family.

Medical, Dental and Vision plans, health savings account with employer contribution, flexible spending account employer paid long term and short term disability, employer paid Life Insurance and AD&D Insurance, additional Life and AD&D insurance options, 401K Plan w/ employer match, 10 Paid Holidays, unlimited PTO, first Friday after each end of quarter we “Come up for Air” (mandatory), Internal Meeting-Less Days, health advocacy, employee assistance program, generous employee referral program, free stocked kitchens, WellSense programs that include yoga, workout programs, etc to promote healthy/happy employees, discounted tickets (ticketsatwork), paid parental leave, pretax parking/commuter benefits (NYC), Paid Parking (AZ), Employee Experience Program that includes monthly/quarterly events like happy hours, employee outings, summer party, holiday party.

Culture
Volunteer in local community
Partners with nonprofits
We recently launched The Sisense Foundation that helps empower NGOs by providing them with our product for free! Color of Change, MyChoices Foundation and she codes; are a few examples.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Sisense's offers several Flexible Spending Accounts (FSA) through Wageworks. The programs are: Health Care FSA, Dependent Care FSA, and Commuter Benefits.
Disability insurance
Sisense's provides short-term and long-term disability.
Dental insurance
Sisense provides two options for Dental through Delta Dental: DHMO and a PPO.
Vision insurance
Sisense's Vision Service Plan is covered by VSP.
Health insurance
Sisense's health insurance plan is with Cigna and we offer three options, PPO, HSA - High, & HSA - Low.
Life insurance
Sisense offers employees who work 30 hours or more, basic Life Insurance and employees have the option to elect voluntary Term Life Insurance.
Wellness programs
Sisense's offers bi-weekly yoga classes and monthly mashups activities.
Team workouts
Mental health benefits
Sisense offers access to licensed professional counselors (health advocates).
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
We have Team Thursdays in our US offices that provide catered lunches.
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.
Online course subscriptions available
Customized development tracks
Paid industry certifications

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