Head of Diversity, Equity, and Inclusion

| Remote
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The Company 

Quartet is a platform that makes it easier for people to get the best mental health care for them. Our technology and services reach people who need care, connect them to the right care, track the quality of their care, and support their care journeys. Backed by $160.5MM in venture funding from top investors like Oak HC/FT, GV (formerly Google Ventures), F-Prime Capital Partners, Polaris Partners, Deerfield Management, Centene Corporation, and Echo Health Ventures, Quartet partners with health insurance plans and health systems in 32 states across the country to help people get the care they need.

The Opportunity

Quartet believes that our workplace should reflect the best version of the world we want to see around us. We know that having a workplace that is diverse, equitable, and inclusive drives meaningful and important results internally and externally and that increasing DE&I in Quartet strengthens all aspects of our business.  

As a member of the People Team, you will focus on developing and driving strategy, solving complex challenges, and managing initiatives to meet business goals.  The strategy you articulate (and eventually execute upon) will drive decisions and investments in all aspects of Quartet, from hiring and promoting individuals, to product and operational enhancements, to thought leadership in the broader Mental Healthcare community. We are using the acronym DEIBA+A: Diversity, Equity, Inclusion, Belonging, Accessibility + Allyship to describe our comprehensive approach. 

Responsibilities

  • Partner with our Executive Leadership Team and external consultants to develop and operationalize a multi-year DEIBA+A strategy 
  • Serve as an internal DEIBA+A advisor to Quartet’s cross-functional Senior Leadership Team and Managers 
  • Help set company-wide OKRs and develop appropriate cross-functional action plans to ensure DEIBA+A is a strong part of our culture and to drive continuous improvement
  • Interpret data, report out on metrics that measure progress and use data to drive action and accountability across the organization
  • Serve as a project manager and subject matter expert on DEIBA+A related initiatives and projects across Quartet
  • Facilitate and support execution of internal events, workshops, programs, and initiatives related to DEIBA+A
  • Build company norms to promote and drive the adoption of equitable practices and cultivate inclusivity 
  • Partner with Product and Services teams to drive DEIBA+A related enhancements
  • Launch and measure programs aimed at increasing diversity in Quartet’s recruitment pipelines, retention among diverse employees and equitable employee development
  • Recommend policies and practices that promote DEIBA+A and accountability for DEIBA+A at Quartet across all roles, levels and departments
  • Build relationships with Quartet’s ERG leads and DEIBA+A Committee members
  • Support Quartet’s internal and external training efforts related to DEIBA+A
  • Nurture inclusion during key culture moments and remain a consistent voice of diversity for Quartet
  • Ensure we’re amplifying, lifting up, and celebrating diverse perspectives in an impactful way
  • Inspire Quartet to focus on long-term, lasting change while also creating near-term progress and recognizing wins along the way

Required Qualifications

  • 5+ years in a DEIBA+A position or consulting role
  • Able to zoom in and out between strategic and tactical, from articulating a vision to detailed execution 
  • Experience in working to advance DEIBA+A for similarly sized organizations (150-1,000 people)
  • High EQ and situational awareness with a bias towards collaboration 
  • Able to develop and implement project plans with autonomy and drive progress while operating within budget and resource requirements.
  • Keen ability to drive change: to transform, align and inspire in a high-growth organization
  • Demonstrated success communicating effectively with senior stakeholders and navigating people through difficult conversations with discretion and professionalism at all times
  • Proven ability to advocate for and amplify the voices of all underrepresented individuals regardless of how you may identify as an individual

Preferred Skills and Experience:

  • 2+ years experience collaborating with or working in HR
  • Demonstrated and thoughtful understanding of HR practices
  • Experience leading organizational change through learning and development
  • Familiarity with compliance protocols and related regulations
  • Experience representing a company at speaking events, writing blog posts, and participating in PR initiatives
  • A background in any of the following industries: Medical, Mental Health, or Clinical industries

Employee Benefits for Quartet include: Unlimited vacation, volunteer opportunities, team events, mental healthcare coverage of 15 free therapy sessions + unlimited copay reimbursements, medical, dental + vision coverage, generous parental and military leave, commuter benefits, 401K, and stock option grants.

Want to know what Quartet life is like? Click here to meet our team.

Quartet is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Quartet does not accept unsolicited headhunter and agency resumes. Quartet will not pay fees to any third-party agency or company that does not have a signed agreement with Quartet.

Please note: Quartet interview requests and job offers only originate from quartethealth.com email addresses (e.g. [email protected]). Quartet will also never ask for bank information (e.g. account and routing number), social security numbers, passwords, or other sensitive information to be delivered via email. If you receive a scam email or wish to report a security issue involving Quartet, please notify us at: [email protected]

Have someone to refer? Email [email protected] to submit their details to us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • Sci-KitLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • PySparkFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • OptimizelyAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MandrillEmail
    • MarketoLead Gen

Location

Being next to Bryant Park allows us to take meetings while taking a walk. Plus, lunch spots galore (priorities) and easy access to trains.

An Insider's view of Quartet Health

What’s the vibe like in the office?

Quartet’s office vibe creates a space that balances productivity, creativity, and collaboration. No matter if you are in scheduled meetings with team members, focusing in a phone-booth style cubicle, having an impromptu meeting with someone across the company on the couches, or grabbing a bite to eat and cold brew in the kitchen

Katie

Lead Operations Coordinator

What does your typical day look like?

I take calls from our patients, in our different markets across the country and my goal is to connect them to the right provider to ensure they get the care that they need. It feels great to make a difference at that moment, for another human being that is going through difficulty. My job makes a difference in someone's life; it feels rewarding.

Subomi

Patient Inbound Specialist

How has your career grown since starting at the company?

Quartet has given me opportunities to discover what I enjoy and excel at professionally, and what I’m eager to grow in, even if it doesn’t come naturally. Prior to Quartet, I had viewed my career linearly, but after 3 roles in Business Development, BD Ops and now Strategic Partnerships, I’m grateful for each leadership and learning experience!

Charissa

Strategic Partnerships

How do you make yourself accessible to the rest of the team?

I am proud of Quartet's open culture. Our whole team can reach out at anytime; I meet with teams many times a week, and often have 'skip levels' too. We have 'Free Form Food Fights' twice a month - a time where I meet with any and all Quartetian's without an agenda except to be available to answer any questions they have, live or anonymously

David

Chief Executive Officer

How do you collaborate with other teams in the company?

I work cross functionally with teams to help assess the current state of our markets and understand where there are areas for improvement and expansion. By analyzing data & communicating findings to teammates across the organization, we are able to refer more patients to care while increasing the speed to which they arrive at their 1st appointment

Jake

Strategy Analyst, Customer Success

What are Quartet Health Perks + Benefits

Quartet Health Benefits Overview

Quartetians receive unlimited vacation, volunteer opportunities, catered lunches, snacks, team events and outings, mental healthcare coverage of 15 free therapy sessions + unlimited copay reimbursements, medical, dental + vision coverage, generous parental & military leave, employee resource groups, professional development, 401K, stock option grants.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Our dental plan includes orthodontia too.
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy entitles Quartet Employees to receive 10% discount on premiums.
Wellness Programs
Team workouts
Quartet's team workouts include bi-weekly group meditations and a bank of fitness videos specifically for Quartet employees! We also offer subsidies for ClassPass workouts too.
Mental Health Benefits
Mental healthcare coverage of 15 free therapy sessions + unlimited copay reimbursements. Access to an on-demand digital mental health platform.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide free breakfast on Monday, Tuesday, Wednesday, Thursday, Friday. Employees get free lunch on Tuesday, and Thursday.
Game Room
Our game room includes Ping Pong, Video Games, Board Games and a regular games night hosted by our own engineers.
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Quartet hosts lunch and learn meetings once per month, minimum and they cover topics from technology related issues through to mental healthcare and wellbeing.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
We offer $2000 annually for continuing education.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Enhanced mental health benefits. Paid membership to One Medical. Pre-tax health, transit and dependent care flexible spending accounts. True work life balance. Unlimited vacation, competitive family leave policy with return to work assistance. Generous paid military leave. Game nights. Book club. Amazing office, stocked kitchen with kombucha. Regular company and departmental offsites, holiday celebrations, and monthly distinguished speakers.

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