Head of Human Resources

| Greater NYC Area
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Haven Technologies has built deep capabilities in the life, annuity and disability insurance spaces. And now, our tech is your tech.

The same purpose-built platform and expertise that have helped us delight customers, transform complex, advisor-driven businesses, and launch groundbreaking products with speed are available to everyone as a SaaS offering. Insurance carriers can use our advanced solutions for new business, in-force management and product development.

But Haven Technologies is not just, well, all about technology. Our people and culture make our product. We believe magic happens when people have an opportunity to work with amazing colleagues and build things that matter.

As a team made of over 300+ dreamers, possibility-seekers and difference-makers, we are focused on taking on challenging problems to create simple, more accessible, and more customer centric solutions. We're located in New York's Flatiron District and in case you're wondering, yes, we provide free snacks. Cold brew too. If you're creative, professional and kind, we'd love to hear from you. Curious about what it’s like to work with us? Read about our culture and values here!

Let’s change the future of life insurance. Together.

ABOUT THIS ROLE

As we prepare for our next phase of growth, we are seeking a Head of Human Resources who can build and lead an HR organization at this critical time.This role will oversee and build a high-performing team with compassion and commitment. They will be a core member of Haven's senior executive team and will report directly to the CEO with a dotted line to the Chief Culture and Innovation Officer, while collaborating closely with other leaders. The role will be based in New York City.


WHAT YOU’LL DO

  • Set direction and plan for all People-related strategy at Haven, while working closely with CEO, CTO and Chief Culture and Innovation Officer.
  • Direct the company's People operations, which comprises human resources and talent acquisition, including Employee Relations, HR compliance (including immigration),and Total Rewards,
  • Build relationships at our parent company, MassMutual, to provide transparency, get input, and build understanding of our HR goals and processes.
  • Manage and grow an HR team in alignment with our mission and vision, using innovative, best practices and policies that will build and retain a world class team and technical talent, while creating a high-performing culture of success, accountability, transparency and collaboration.
  • Identify, track and report key metrics and performance indicators on people related areas to ensure progress and growth against goals.
  • Manage talent acquisition and comprehensive strategic recruiting plans, including branding, sourcing channels, screening, interviewing, assessments, diversity, data collections, job offers and metrics.
  • Lead and advocate for diversity and inclusion practices, including designing company policies that reinforce diversity in the workplace, address all kinds of harassment and protect minority groups. Put in place practices to help hiring managers and HR staff on how to select, manage, evaluate and retain diverse employees.
  • Manage HR analytics & reporting, talent reviews, training and development.
  • Build processes to enhance talent attraction, retention, development, and succession.
  • Manage employee relations and performance issues and advise on best practices of performance management.
  • Manage all areas related to overall employee compensation and benefits including equity option plans, health benefits, HR procedures and HR compliance in multi-jurisdictions.

WHO YOU ARE

Successful candidates will demonstrate many of the characteristics that our core values represent:

  • Build things that matter: You have a love of building something new and care about making a positive difference.
  • We’re all entrepreneurs: You love learning new things and are comfortable working in a startup-like, dynamic environment --  moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Haven our leaders are all players and coaches.
  • Yes before no:  You keep an open mind and are excited about new ideas and helping others actualize their ideas.You are intellectually curious and analytical in a strategic context.
  • We matter to each other: You care about people and courageously stand up for what is right, for your team, for others at the company, and for customers.  You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to effectively address sensitive HR and business issues with complete discretion and confidentiality.

REQUIREMENTS

  • HR Leadership Experience: VP of Human Resources (or similar role) at a company with at least 100 employees. Overall 15+ years of HR experience in a leadership position. Demonstrated ability to establish and run core HR processes and functions while developing a world-class employee experience throughout the entire employee lifecycle.
  • Domain and Functional Expertise: Demonstrated experience and knowledge in key functional areas of HR across Total Rewards, Policies and Procedures, Employee Relations, HRIS & Payroll, and more. A deep knowledge of legal HR compliance matters. Knowledge of New York and U.S. employment laws and regulations required.
  • Technology Culture Exposure: Experience with a technology company and culture at various stages of development. Insight into how managing technology talent impacts HR approaches across culture, compensation, talent management and more.
  • Team Building: Strong management skills and demonstrated ability to hire, mentor, and develop a high-performing HR team.
  • Strategic Thinking and Communication: Understanding of planning and executing short and longer term HR strategies with a metrics and goal-driven approach. Ability to manage communications with board of directors as well as key stakeholders at the highest level both written and in presentations and meetings.
  • Entrepreneurial Bent:  You have built something from the ground up and know what it’s like to work in a fast-paced and agile environment, tolerating ambiguities and resolving them as appropriate. You likely have some experience at a smaller company with this, or within a larger company driving a new initiative.
  • Location:  While we’re all working from home these days, you must have the ability to work from our NYC location full time when we return to the office.
  • Work Authorization: Authorized to work in the US without sponsorship

BENEFITS:

We have a stellar team of coworkers, a really cool office, and lots of fun activities. Oh yeah, and we pay competitive base salaries and we reward performance. Our salary structure is commensurate with experience. In addition, you will be eligible to participate in our comprehensive benefits program including medical insurance and 401(K).

We believe that one of the benefits to working here is our people and culture! We’re proud to share that we’ve been consistently named a top workplace by Great Places to Work (#11 Best Workplaces in New York, #15 Best Workplaces in Financial Services and Insurance) and BuiltIn (#2 Best Places to Work in NYC)!

The privacy of your personal information is important to us, click here to review our privacy notice.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement

Location

We're located in the heart of Manhattan's Flatiron district, surrounded by tons of great food and hangout spots. Close to the subway and the park.

An Insider's view of Haven Technologies

How would you describe the company’s work-life balance?

The work life balance here is defined by the ability to not have to choose between work and life. I don't have to choose between being successful at work and being successful in the things that make me happy. It's fulfilling to be at a place where you can put in the work and also enjoy the fruits of your labor.

Nick

Developer

How do you collaborate with other teams in the company?

At Haven, we believe the best ideas can come from anywhere. Cross-functional collaborations with other teams happen in meetings or over Slack. Engineers, PMs, Actuaries, & designers contribute in the realm of delivering the best product. Whatever the challenge of the day is, I get to work with ingenious minds towards building a great solution.

Binal

Developer

How does the company support your career growth?

During my first week at Haven Tech I was immediately entrusted with high-impact projects. I was given the opportunity to tackle difficult problems and engineer solutions. Career growth at Haven Tech is learning-based, if you have a passion for learning, your managers and team will support your goals.

Natasha

Head of Risk

What unique initiatives do you have that encourage innovation?

In 2019 we hosted the Innovation Challenge, a year-long contest to develop employee-generated innovations in the life insurance space. By design, the challenge brought together employees to brainstorm ideas, pitch product ideas, develop proof of concepts, and later build the winning products in a way that was self-driven yet internally encouraged.

Todd

CTO

What makes someone successful on your team?

A successful person on a Haven Tech team is open to tackling new challenges and sees them as opportunities rather than obstacles. We're growing quickly as a business, plus the conventional industry needs updating, so a Haven Tech team member needs to be flexible and be okay with a little bit of ambiguity.

Khuyen

Product Manager

What are Haven Technologies Perks + Benefits

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with Nonprofits
Every year, our parent company, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.
Friends outside of work
Eat lunch together
Intracompany committees
Haven Life has People & Culture committees that work on our efforts around diversity, inclusion, community volunteer efforts, recruiting best practices and planning fun company events!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability Insurance
The company pays for basic long-term disability coverage that provides for payments of up to 50% of base pay. Employees may elect to pay for an additional 20%
Dental Benefits
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision Benefits
Health Insurance Benefits
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/ employee_benefits.pdf
Life Insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/ employee_benefits.pdf
Wellness Programs
Team workouts
Mental Health Benefits
Counseling and resources are available to employees and all members of their household. This benefit includes up to six free face-to-face visits per issue per year.
Retirement & Stock Options Benefits
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) Matching
Performance Bonus
Match charitable contributions
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous Parental Leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Flexible Work Schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Family Medical Leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid Volunteer Time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid Holidays
Paid Sick Days
Occasional illness: up to 5 days per calendar year
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
We bring our team together during the summer and end of the year.
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Since remote we've hosted virtual themed happy hours.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Lunch and learns on various topics from insurance 101 to nutrition.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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