Head of People

| Hybrid
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Hi, we're Brigit! A holistic financial health company helping every American build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. We're backed by leading VC's including Lightspeed Venture Partners and DCM, a number of the world's most influential social impact investors like Flourish and Sound, and several mission driven celebrity investors like Kevin Durant and Will Smith! If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!


We're looking for a mission-driven Head of People to help lead Brigit through its next growth phase. Reporting to the COO, you'll play a critical role in helping to create an amazing environment for our teams to contribute and help us scale through our next stage of hyper-growth.


The Role:


We are looking for an experienced Head of People who is excited about growth and development within the workplace. This role will work closely with our executive team and own and manage the portfolio of People, HR & Culture. Demonstrated hands-on experience in human resources, employee relations, recruiting and other People & Culture disciplines are essential for this role. The candidate will partner with all areas of the company to help our team build and support their organizations and act as a thought partner for management in how we develop and scale the business. This role involves driving recruitment of the best talent, coaching on team leadership, helping to resolve employee relations issues and managing programs that help develop staff. This position is a key strategic role in the company helping to grow the business and allowing us to build a unique and strong people oriented culture. The right person will undoubtedly be a thought partner for management in how we build and scale the business to achieve our mission to improve the lives of the underserved.

What you will be doing:

  • Driving the full spectrum of recruiting strategies, including the design and deployment of recruitment strategies, tactics, and tools to attract and recruit talented individuals
  • Establish fair and thoughtful people-oriented policies and practices that are aligned with, and enhance, our mission and core values, and see that they are adhered to consistently
  • Resolve sensitive personnel matters with the utmost integrity, discretion, and thoughtfulness
  • Review and improve performance management approaches to develop and retain existing staff. Upgrade our performance review templates and methodologies
  • Help adopt and implement the right tools across People and Recruiting for analytics and reporting to ensure alignment with objectives
  • Design organizational structures and career pathways that encourage effective operations, and also support mutually beneficial growth opportunities for maturing employees and efficient succession and contingency planning
  • Optimize employee compensation and benefits programs to ensure market competitiveness and reflect our values and the needs of our people
  • Oversee the management of our external human resources partners (including payroll, benefits programs, etc) and compliance with all labor-related regulations. 
  • Facilitate annual programs such as the employee engagement survey(s), open enrollment, and required training
  • Help to build and foster the right working environment and support for our people to motivate and retain our fast growing team including leadership coaching, mentoring programs etc. 
  • Help develop company-wide diversity and inclusion programs 

Qualifications

  • A passion for making a social impact and the drive to help build a business that dramatically improves people’s lives
  • At least 7 years in a relevant People & Culture role
  • Ability to prioritize and work well in a fast-paced, rapidly growing tech environment
  • Previous experience successfully scaling a team headcount by at least 3x and working directly with the founding team
  • Proven success developing new and/or improving practices in the following areas: human resources, employee relations, people development and recruiting
  • Strong empathy and change management skills to scale teams through hyper-growth and rapid change
  • SHRM or SHRM-CP certification is a plus

Our Benefits & Team

-Help hard working Americans build a brighter financial future

-A chance to join a high-growth company at an early stage

-Competitive salary and benefits and equity participation

-A dynamic, flexible and collaborative start-up work environment with a highly talented team

-Flexible PTO

-401k Plan

-Paid Parental Leave [Primary and Secondary]

-Monthly reimbursements to use against wifi and cell phone bills


At Brigit, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.


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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • CircleCIFrameworks
    • JestFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • AbstractDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement

Location

Our office is conveniently located in the Flatiron District, close to plenty of great restaurants and walkable to all the main subway lines.

An Insider's view of Brigit

What are some social events your company does?

One of my favorite events that Brigit has is employee-run quarterly breakfasts. The staff running the breakfast attempt do their best in impersonating a New York deli - making breakfast sandwiches on griddles and pourover coffee to order. We also try to encourage a no meeting and laptop policy during the breakfast hour to spend some quality time.

Jeremy

Engineering Manager

What's the biggest problem your team is solving?

Our goal on Data Science is to strike the right balance between helping more users and minimizing losses. Most users need money to purchase food, gas, or even buy a meal. The credit underwriting models we use allow us to help as many people as we can and improve our user retention over time in order to achieve a competitive advantage.

Madhu

Senior Data Science Manager

How has your career grown since starting at the company?

I joined Brigit after graduating from college. During my 2.5 years at Brigit, my career has grown in ways I would not have expected. Six months into my time at Brigit, I began doing more backend work and moving into a Full-Stack role. After 1.5 years, I took on the role of technical lead on our Membership team.

Avery

Software Engineer -- Tech Lead

How do you make yourself accessible to the rest of the team?

I'm always available via slack and then I work to schedule skip levels with everyone on engineering, as well as with folks outside of engineering on occasion throughout the month to make sure I have a pulse on how folks are doing. Additionally I try to solicit feedback through our culture & development platform and use that to spur conversations.

Hamel

Co-Founder & CTO

What are some things you learned at the company?

In my time at Brigit I've been able to learn how not to just build a brighter future for others but for myself as well. Each and every day here I have had the opportunity to improve my problem-solving skills, adapt to meet the needs of our users, and provide them the information they need to build the lives they want for themselves.

Ethan

Customer Care Associate

What are Brigit Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Free lunch on Thursday!
Company-sponsored happy hours
Happy hours are hosted on occasion
Pet friendly
Brigit's pet policy is dog friendly daily
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns
Promote from within
Continuing education stipend
Customized development tracks
Personal development training

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