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Head of Talent Acquisition

| Greater NYC Area

CLEAR makes life easier and more secure by using biometrics – your fingerprints, eyes and face – to confirm that you are you, and keep you moving. Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet or phone. Now in 45+ airports and other venues nationwide, you are your ID, credit card, ticket, reservation and more with CLEAR.

We’re defining and leading an entirely new industry, moving quickly with data-informed decisions, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List and winner of the SXSW Interactive Innovation Award, we’re working tirelessly to create frictionless customer experiences for our 3+ million members across the country.

The Head of Talent Acquisition will lead a talent acquisition team and provide direction and best practices for recruiting exceptional talent for both our corporate and field populations. In this role, you will be responsible for employer brand building, process improvements, infrastructure, and growing the capabilities/efficiencies of the team and hiring managers.

This position is a highly visible and critical leadership role, reporting to the Chief People Officer.

What You Will Do:

  • Be passionate about Talent Acquisition, leading and managing a fully in-house recruiting team - be an internal and external ambassador for CLEAR
  • Understand talent needs to develop strategic hiring/workforce plan
  • Provide strategic guidance, enablement, thought leadership and operational assistance to the recruitment team
  • Optimize the team’s ability to achieve delivery, quality, diversity and cost targets for recruitment and ensure compliance and control of all recruitment activities and processes
  • Provide solutions to complex business problems where analysis of situations requires an in-depth knowledge of organizational objectives
  • Identify talent on the market and build a pipeline of candidates for future vacancies
  • Be prepared to lead by example, searching and selecting top talent to join the company
  • Define and communicate Talent Acquisition strategies, including sourcing and acquisition strategies; recruiting tools and processes; talent mapping and systems
  • Establish and oversee adherence to recruiting effectiveness metrics and key performance indicators (KPIs) (e.g., number of hires, quality of hire, early turnover, hiring manager satisfaction, pool quality, offer acceptance, bench strength, cost, decrease in agency costs, pipeline development, source of hire, referral rates)
  • Design and implement external candidate marketing and proactive recruiting programs and processes that attract, select and retain a qualified, diverse workforce
  • Establish various tools and resources to effectively evaluate talent in a variety of methods in order to ensure that the company is selecting highly qualified and engaged professionals to join the organization
  • Develop, gain approval for and manage the Talent Acquisition budget

Who You Are:

  • Bachelor’s degree
  • 10+ years of relevant experience with direct talent acquisition leadership experience, managing a team in a high growth environment. Background in tech recruiting and familiarity with an organization with a field population a plus.
  • Proven ability to lead and manage recruiting teams in all phases of Recruitment cycle
  • Strong leader with a magnet for talent - You must have managerial experience building amazing teams and supporting their development through ongoing feedback and coaching
  • Ability to develop and utilize metrics and analytics to drive recruitment
  • Proven ability to set Service Level Agreements in a recruitment environment
  • Excellent communication, negotiation skills
  • Excellent project management and organization skills in order to work and lead several initiatives simultaneously, effectively and efficiently
  • Entrepreneurial and creative solution-oriented mindset, with the ability to ‘think like an owner'
  • A collaborative and cooperative work style; outstanding interpersonal and communication capabilities
  • Genuine comfort and effectiveness as both a manager and a doer; an intense focus on getting things done, and a willingness to be as “hands-on” as required
  • Ability to influence without authority; experience managing multiple stakeholders at all levels
  • You’re a visionary who sees how CLEAR’s platform will improve both customers' lives and the services that are offered
  • Highly organized with the ability to organize others around you


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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • Node.jsFrameworks
    • PostgreSQLDatabases

Location

Our building is convenient to several trains + bus stops! If you want a change of scenery, our club level has a gym, cafe, games, and a great lounge!

An Insider's view of CLEAR

What’s the vibe like in the office?

One of my favorite things about CLEAR is how passionate and excited everyone here is about what we are building. You can really feel that in the office - you are empowered to put your ideas on the table and take ownership of the work you are doing. We also have a chef that makes breakfast 3x/week which is not a bad way to kick off the day!

Emily

Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

We constantly fight tech debt and have the buy-in from management and business to spend 25% of effort each sprint addressing tech debt. We call it the sustainability budget. This ensures the code is well designed, maintained and fun to work with. You'll do the best work of your career.

Dee

Senior Director, Engineering

How has your career grown since starting at the company?

Since joining CLEAR in 2014, I have had several opportunities to take on new and expanded responsibilities, often because I spotted opportunity and raised my hand to take it on as the company’s needs have evolved along with its growth.

Leah

Chief of Staff

What are CLEAR Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
We provide free breakfast daily! One of our favorite office perks? Our fabulous chef comes in on Tuesdays (Omelette Bar!), Wednesdays (Mexican!), and Thursdays.
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