Head of Talent

| Greater NYC Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Mulberry is disrupting a $40B insurance industry by providing omnichannel merchants a seamless plug-and-play platform from which to offer product insurance. We call NYC home and are founded by a team of executives who are passionate about e-commerce and building efficiencies through a customer-first outlook. Our platform not only drives revenue for brands, but also improves customer experience and trust in warranty programs.

Mulberry is hiring for a talented & experienced Director of Talent to help grow our team. You'll be joining a close-knit, agile team and will be expected to bring proven growth strategies and best practices to the organization, while serving as the face of Mulberry to our large candidate pool. 

Main Responsibilities: 

  • Design & execute an effective candidate sourcing strategy for roles across the organization 
  • Be able to perceive talent gaps & anticipate staffing needs in-house & diligently work to fill those gaps 
  • Strengthen Mulberry’s recruitment process, lifecycle & overall candidate experience 
  • Support new-hire onboarding & overall people development 
  • Use data to iterate on process & to make informed decisions 
  • Work closely with hiring managers in both a supportive and advisory function
  • Help to create compelling job descriptions, as well as a robust interview process
  • Strengthen Mulberry’s ATS branding, as well as our branding across various recruitment platforms 
  • Work in partnership with select third-party recruitment firms, with an eye to reduce these partnerships in the near future 
  • Generate a robust inbound recruitment pipeline 
What We’re Seeking: 

  • At least 4 years of search experience within a recruitment firm or in-house
  • Proven experience in full-lifecycle hiring: sourcing, interviewing, closing
  • Exceptional representative of the company: professional, passionate, and knowledgeable
  • Able to work in a collaborative environment
  • Driven and ready for a challenge 
  • Strong verbal & written communication skills
  • Passion for process & technology
  • Empathetic, smart and ambitious
  • Technical, detail-oriented mindset, with the ability to analyze and synthesize data 
  • Can-do attitude: no task is too small or too large 
  • Strong organizational skills
  • Solutions-oriented & able to problem solve in a high-pressure environment
  • Ability to take on multiple projects simultaneously, while meeting and managing deadlines
  • Ability to take initiative 
  • Down-to-earth, engaging personality
  • Great sense of humor 

Nice-to-haves:
 
  • Experience working for a startup or on a small team 
  • Familiarity with the e-commerce and/or insurance spaces 
Benefits and Perks:

  • Competitive Salary 
  • 1:1 ongoing training and career development 
  • Equity
  • Full Benefits 
  • Unlimited PTO 
  • Gym on-site
  • Strong, vibrant, and fun culture, with lots of outings
  • Unlimited snacks, pool table, and an awesome rooftop deck
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • MixpanelAnalytics
    • FullstoryAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • AirtableManagement
    • SalesforceCRM
    • SalesloftCRM
    • IntercomEmail
    • SendGridEmail

Location

250 Hudson Street , New York, NY 10013

An Insider's view of Mulberry Technology

What’s the vibe like in the office?

The Mulberry office is the epitome of work hard, play hard. Everyone is hands on in getting things done, all ideas are welcome and learning is always encouraged. But there’s always time for a laugh and they make sure we have plenty of opportunity to connect with each other and understand the “bigger picture” we contribute to.

Christine

Partner Success Manager

What does your typical day look like?

Mornings are for black coffee & reading. We start the day with creating new features while other times we address feedback. Being in a product-driven environment, I work in our customer application by constantly improving to provide polished & effective tooling. The team is great, we crack many jokes and have plenty of fun in our new challenges.

Eloy

Frontend Engineer

How does the company support your career growth?

I made the transition to the startup space two years ago. In the last two years, Mulberry has given me the opportunity to grow both personally and professionally. Furthermore, I have learned how to work in a fast-paced environment, work cross-functionally, and work with a diverse group of people.

Gina

Operations Associate

What is your vision for the company?

Mulberry is building the trust-layer for commerce. We help digital platforms grow loyalty (and revenue) by seamlessly embedding extended protection into their customer journey. With Mulberry, anyone can offer up to 10 year product insurance as an add-on online, while giving customers a best-in-class claims filing experience.

Chinedu

Founder & CEO

How do you empower your team to be more creative?

I have always believed that sales is an art first, a science second. While sales is metrics and strategy driven it also requires creativity to succeed. I push my team to rely on the facts but to always make sure they are asking themselves the “5 w’s” (who, what, when, where and why) to drive innovation.

Ashley

Co-founder & Head of Growth

What are Mulberry Technology Perks + Benefits

Mulberry Technology Benefits Overview

Here are some of the benefits + perks of working at Mulberry:
-Competitive Salary
-1:1 ongoing training and career development with the Co-Founder, and all team members
-Equity
-Full Benefits
-Unlimited Paid Time off
-Gym on-site
-Strong, vibrant, and fun culture, with lots of outings!
-Unlimited snacks, pool table, and an awesome rooftop deck!

Culture
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Promote from within
More Jobs at Mulberry Technology8 open jobs
All Jobs
Data + Analytics
Dev + Engineer
HR
Marketing
Sales
Sales
new
New York
Developer
new
New York
Developer
new
New York
Sales
new
New York
Data + Analytics
new
New York
Marketing
new
New York
HR
new
New York