Head of US People Team

| Greater NYC Area
Smartly.io is looking for an experienced HR Professional to lead our People Team in the Americas. This will be a challenging and rewarding opportunity. As we scale our US employee population you will have the dual responsibility of planning strategically and executing operationally.
Reporting to the Global Head of the People Team, this role offers a great combination of operational and strategic experience. You will lead and deliver on daily HR operational tasks as well as managed the regional people/talent team in the US.
You will play a strategic role in the development compensation & benefits, performance management, learning & development, & career mapping/talent development programs as well as diversity & equality initiatives.

As the Head of the US People Team Lead you will:

  • Partner with team leads to provide counsel and advise on performance management, complex talent issues, compensation and leveling
  • Serve as advisor to team members on their career development and goals
  • Help to resolve employee relations issues, improve work relationships, build morale, increase productivity and retention between all Smartlies, team leads and leadership.
  • Analyze trends and metrics to develop solutions, programs and strategy that solve for future business needs
  • Serve as a primary example and beacon of the Smartly culture (Trust by Default, Take Ownership, Work Smartly, Solve Customers’ Problems, Maximize Learning & be a Hungry, Humble, Hunter)
  • Liaise with external payroll & benefits provider to ensure optimal service and resources for Smartlies 
  • Provide guidance and input on business unit restructures, workforce planning and succession planning
  • Identify & execute training needs for business units and individual executive coaching
  • Partner with internal teams to develop policies & processes to ensure compliance with local, federal & global employment & regulatory law while balancing business critical needs
  • Partner with the people operations team to ensure that all people related data is registered and tracked accurately in real-time
  • Act as a point of contact for all HR issues in the Americas, and use good judgment in escalating and/or asking for support as appropriate

We're definitely looking for you, if you:

  • Have 8+ years experience in executing operational HR tasks with extreme efficiency and limited resources (Self starter and finisher!)
  • Have developed HR knowledge and experience with multiple disciplines including employee relations, performance management, employment law, compliance, compensation practices and strategy, career pathing and inclusion and diversity
  • Have had at least one work experience in a global, high growth/start-up SaaS or tech organization
  • Have experience designing, building and leading the implementation of strategic scalable HR initiatives
  • Prioritize other’s business critical needs over your own and focus on the growth and development of those around you aligning with the principles of a servant leader management philosophy
  • Prioritize culture and values as the keys to growing a successful business
  • Are resilient and maintain composure to remain positive under pressure and continually evolving circumstances
  • Have strong consultative coaching skills and the strength of personality to motivate and inspire your team and the broader Smartly organization
  • Manage your time and priorities well to achieve hard-set goals
  • Communicate effectively with all areas of the organization including senior leadership to build credibility as a valued partner

Additional Requirements:

  • Experience managing a team of HR and Talent professionals
  • Legal right to work in the US
  • Bachelor's Degree or higher
  • SHRM Certification a plus
  • Natural curiosity, an ability to learn quickly and self manage are necessary to succeed.

Who we are
Smartly.io automates every step of social advertising to unlock greater performance and creativity. We automate creative production and ad buying in one single platform.
We are a global team of over 350 Smartlies with footholds in 13 cities, serving more than 650 brands worldwide, including eBay, Uber and TechStyle.
We take ownership, optimize impact and maximize learning. Smartlies choose us and grow with us thanks to our company culture. Learn more at smartly.io/culturehandbook.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • FlowLanguages
    • TypeScriptLanguages
    • PHPLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • JIRAManagement
    • HubspotCMS
    • IntercomCRM
    • SalesforceCRM


We're located in the Flatiron District—the neighborhood where business meets pleasure, and a thriving hub for tech startups.

An Insider's view of Smartly.io

What's something quirky about your company?

We truly live and breathe insane transparency at Smartly.io - whether it’s in our monthly founder’s happy hour where anyone can ask our CEO any question or in any internal meeting or clients meeting where feedback is constantly demanded and given.


Head of Digital Disruptors

What projects are you most excited about?

I’m so excited about working to roll out Smartly’s platform for Pinterest. Our partners love how we help them on Facebook and it’s extremely motivating to know that we can provide even more value to them by expanding to Pinterest and beyond!


VP US East

How does the company support your career growth?

Open communication is encouraged at all levels of Smartly.io, it's a big part of the culture. I enjoy the interesting challenges that come from working with customers, and having the autonomy to push your idea's forward and work on things you're interested in or want to add to your skillset.


Service Operations Engineer

How do your team's ideas influence the company's direction?

We foster extreme transparency, which allows our teams the freedom and responsibility to pursue our vision in a self-driven way. Everyone is trusted as an owner, we’re all responsible for thinking and acting in the long-term interest of the company. At Smartly.io, nothing is someone else’s problem — we’re all doers with an entrepreneurial attitude.


CEO & Founder

What projects are you most excited about?

Automating the whole online customer acquisition funnel. We’ve only scratched the surface in solving problems for paid social marketing teams, and we’ve already pinpointed many processes in design and business intelligence which we could automate, like video creation processes, or reporting and attribution across


CTO & Founder

What are Smartly.io Perks + Benefits

Smartly.io Benefits Overview

Brilliant colleagues. Competitive salaries & option plans. Full five weeks of paid vacation. Paid parental leave. Health coverage. Wellness benefit. Reimbursement flexibility. Opportunities to rotate to our offices across the globe. Get your own laptop + smartphone + noice cancelling headphones. Friday demos with beer & weekly breakfasts. Opportunities to attend industry events. Team outings.

Friends outside of work
Eat lunch together
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available
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