HR Director - Americas

| Hybrid
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Smartly.io is hiring our first US based HR Director. This will be a challenging and rewarding opportunity. As we scale our US employee population you will have the dual responsibility of planning strategically and executing operationally.

This role offers a great combination of operational and strategic experience. You will lead and deliver on daily HR operational tasks.

You will play a strategic role in the development compensation & benefits, performance management, Learning & development, & career mapping/talent development programs as well as diversity & equality initiatives.

As an Human Resources Director you will:

  • Partner directly with team leads to provide counsel on performance management, advise on complex talent issues, advise on compensation and leveling, and serve as advisor to team members on their career development and goals.
  • Work closely with team leads, senior leadership, and all Smartlies to resolve employee relations issues, improve work relationships, build morale, and increase productivity and retention.
  • Analyze trends and metrics to develop solutions, programs and strategy that solve for future business needs. 
  • Serve as a primary example and beacon of the Smartly culture: (Trust by Default, Take Ownership, Work Smartly, Solve Customers’ Problems, Maximize Learning & be a Hungry, Humble, Hunter). 
  • Liaise with external payroll & benefits provider to ensure optimal service and resources for Smartlies. 
  • Provide guidance and input on business unit restructures, workforce planning and succession planning.
  • Identify & execute training needs for business units and individual executive coaching.
  • Partner with other internal teams to develop policies & processes to ensure compliance with local, federal & global employment & regulatory law while balancing business critical needs. 
  • Partner with the people operations team in order to ensure that all people related data is registered and tracked accurately in real-time.
  • Act as a point of contact for all HR issues in the US, and use good judgment in escalating and/or asking for support as appropriate.

We're definitely looking for you, if you:

  • Learn quickly, dig into details, collect and integrate wide ranging and disparate sources of information and apply a thorough thought process not only to find the essence of a problem but more importantly to actively build or influence its solution.
  • Have 5+ years experience in executing operational HR tasks with extreme efficiency and limited resources (Self starter and finisher!).
  • Have developed HR knowledge and experience with multiple disciplines including employee relations, performance management, employment law, compensation practices and strategy, career pathing and inclusion and diversity.
  • Have had at least one work experience in a global, high growth/start-up SaaS or tech organization (You can anticipate future Smartly obstacles).
  • Have at 3+ years experience building and leading the implementation of strategic HR initiatives (You can design and execute scalable programs).
  • Prioritize other’s business critical needs over your own and focus on the growth and development of those around you aligning with the principles of a servant leader management philosophy.
  • Prioritize culture and values as the keys to growing a successful business (You will be a model example of the daily application of Smartly values).
  • Are resilient and maintain composure to remain positive under pressure and continually evolving circumstances.
  • Have strong consultative coaching skills and the strength of personality to motivate and inspire your team and the broader Smartly organization.
  • Manage your time and priorities well to achieve hard-set goals.
  • Communicate effectively with all areas of the organization including senior leadership to build credibility as a valued partner.
  • Legal right to work in the US.

Who we are 

Smartly.io is a fast-growing team of 350+ Humble Hungry Hunters. We are building a B2B SaaS product to fully automate and optimize online marketing at scale for the largest advertisers. We are a global company with 40 nationalities and footholds in 16 cities, serving 600+ brands, including eBay, Uber, and Skyscanner. 

We are on a mission to make online advertising easy, efficient, and enjoyable across all major platforms. Easy as in automated, efficient as in constantly driving performance, and enjoyable through the best user experience and service in the market. We do this by combining creative automation, ad operations, and outstanding customer service to help brands scale their results – not headcount.

Great people choose us and stay with us because they like our company culture and how we tackle challenges of huge scale at speed. Learn more about how we work at smartly.io/culturehandbook.

Some things we're proud of:

- 94% of Smartlies recommend the company as a great place to work.

- 4.9/5 stars on Glassdoor.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • FlowLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • WebflowCMS
    • HubspotCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

We put Smartlies' health first. While we have created more flexibility for Smartlies to choose where they work, we continue to follow all local health measures to ensure that our New York office remains open and safe for all who choose to come in.

An Insider's view of Smartly

What projects are you most excited about?

At Smartly.io we are most excited about continuing to work with our partners to solve challenges and better enable them to enhance their performance on paid social. Many brands we work with have been focusing more and more on creative so it's no surprise that Smartly has as well. I've seen our Creative solutions evolve so much in the last two years

Corinne

VP US East

What are some things you learned at the company?

Open communication is encouraged at all levels of Smartly.io, it's a big part of the culture. I enjoy the interesting challenges that come from working with customers, and having the autonomy to push your idea's forward and work on things you're interested in or want to add to your skillset.

Malachy

Customer Solutions Engineer

How do your team's ideas influence the company's direction?

We foster transparency, which allows our teams the freedom and responsibility to pursue our vision in a self-driven way. Everyone is trusted as an owner, we’re all responsible for thinking and acting in the long-term interest of the company. At Smartly.io, nothing is someone else’s problem — we’re all doers with an entrepreneurial attitude.

Kristo

CEO & Founder

What are Smartly Perks + Benefits

Smartly Benefits Overview

Smartly.io’s benefits are meant to ensure that employees stay healthy, well, and energized in different life situations. Smartly.io supports employees so that everyone can focus on learning and creating positive impact in their role.

Growth-minded colleagues. Competitive salaries & option plans. Full five weeks of paid vacation. Paid parental leave. Health coverage. Wellness benefit. Reimbursement flexibility. Opportunities to rotate to our offices across the globe. Get your own laptop + smartphone. Weekly lunches. Opportunities to attend industry events. Team stipends for activities while not in the office.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
5 Weeks Per Year
Paid volunteer time
Paid holidays
Paid sick days
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
One-time Benefit for New Hires
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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