Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
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Human Resources Operational Specialist- Field Operations Rotational Program

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***THIS POSITION MAY BE LOCATED ANYWHERE WITHIN OUR FOOTPRINT ACROSS THE U.S., AT ANY ONE OF OUR REGIONAL LOCATIONS OR MANAGEMENT AREA OFFICES.***
JOB SCOPE:
Are you soon to be a Spring 2023 college graduate? Are you looking for an opportunity to put your skills to use? The Field Operations Rotational Program offers participants valuable hands-on experience to jumpstart their careers in Field Operations. This immersive program provides real-world projects and problem-solving opportunities that support professional development for recent graduates within Human Resources degree programs.
Candidates will participate in a 1-year rotational program to learn the fundamentals of our business and make an impact on the future of Field Operations. Here, you will have the chance to work with Spectrum business leaders to help you navigate our organization and grow into a successful career.
JOB SUMMARY:
Responsible for the implementation of consistent standardized operating practices to ensure stable service delivery aligned with the Company's and Field Ops initiatives and expectations. Partner with Field Operations management to plan and evaluate needs for development and/or improvement.
Responsible for assisting in management, planning, monitoring and reporting on key projects. Coordinate project details, data collection, reporting and communication to successfully drive project efforts.
MAJOR DUTIES AND RESPONSIBILITIES

  • Join and support the collaborative culture of Spectrum and build /leverage a network of peers and mentors across business areas within and outside Field Operations.
  • Participate in or lead small projects assigned to you and fulfill all objectives laid out at goal setting.
  • Surpass the learning plan to engage with each function during immersive learning experiences and understand interdependencies between functions that impact business results. Scope process improvement opportunities for the team; driving consistency across systems, processes, data and analytics, and reporting.
  • Recommend and present persuasive rationale for process improvements and enhancements in projects and assignments to add significant value to the business.
  • Own assigned positions of responsibility through assignments / rotations and deliver results in challenging situations.
  • Use analytical tools to assess business challenges that you encounter during your program and identify root causes.
  • Go beyond analysis to find creative problem-solving techniques to address business needs appropriately.
  • Develop a deeper knowledge base across our business units and products.
  • Communicate with impact, ask effective questions in various situations to gather information, uncover needs, and create solutions to foster a truly collaborative and consultative relationships.
  • Define key industry terms and concepts important to our business and use advanced business knowledge to identify and implement solutions.
  • Periodically engage with senior executives to present and discuss your progress.


REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

  • Ability to learn from all experiences and opportunities.
  • Must demonstrate proven ability to work independently, be open and flexible to change with some mentorship, in a fast-paced team environment.
  • Proven analytical skills with ability to recommend and develop tactics and measurable implementation.
  • Must possess strong work ethic.
  • The ability to understand and analyze complex business issues.
  • Must be self-motivated. Is proactive and takes advantage of opportunities without being asked. Seeks opportunities for self-improvement.
  • Excellent presentation and communication skills with the ability to communicate to senior leadership.
  • Proficient in Microsoft Office.


Education
Fall 2022/Spring 2023 Bachelor's Degree in Human Resources.
PREFERRED QUALIFICATIONS

  • Prior Internship experience with Fortune 500 Company.
  • Leading Projects in a cross functional matrixed organization
  • Business Analyst/Data Analyst Experience
    WORKING CONDITIONS
    Office environment
    Some travel may be required
    EOE Race/Sex/Vet/Disability
    Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
    Charter is committed to diversity, and values the ways in which we are different.

TOP301 330491-4 330491BR

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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