Internal Communications Coordinator

| Greater NYC Area

We are expected to grow by more than 100% this year, and we're looking for a driven Internal Communications Coordinator to support that growth and help us sing in tune by streamlining and centralizing company-wide communications in both our Tel Aviv and NYC offices. You will report to our Global Director of Communications and work closely with our Human Resources and Design teams, along with other teams on a less regular basis. With our rapid growth, effective internal communications have become difficult to maintain. This role will be responsible for both push and pull communications. Push where we actively reach out to the team via newsletters and company meetings and pull where we build a resource for team members with questions.

The ideal candidate will be excellent at writing and editing written materials, including newsletters and presentations. This role requires creativity and curiosity. You will have a reporter’s mentality for finding a good story and be unafraid to ask questions and make recommendations - even when speaking with colleagues substantially more senior. We’re looking for candidates with at least 4 years of professional experience (not including internships), with a focus on internal comms.


About Us:

Riskified is the world's leading eCommerce fraud-prevention company. We use cutting-edge technology, machine learning algorithms, and behavioural analytics to outsmart eCommerce fraud and help our merchants grow. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies.


Responsibilities:

  • Develop, perfect and maintain an internal communications portal where team members can get all the latest-and-greatest information
  • Work with the Communications, HR and Design teams to create and disseminate the stories we want told - through a monthly newsletter, weekly updates via Slack, engaging company meetings and whatever else we deem necessary
  • Establish relationships with teams across the company to learn about their successes and challenges and tell those stories more broadly
  • Become an expert on what we do, how we work and how to navigate our structure. If a new hire has a question about working at Riskified, we want you to be able to answer it!
  • You’ll be sending a lot of company wide updates and soliciting a lot of feedback: we want you to be able available for questions and able to route that feedback to the right people!


Life at Riskified:

We are a fast-growing and dynamic startup with 300 team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some NYC Benefits & Perks:

  • Fully-covered medical, dental, and vision insurance from your first day
  • Stock options for all employees, 401(k) + matching, commuter benefits
  • Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more


In the News:

Fortune Magazine: 25 Best Workplaces in New York

Built In NYC: Best Places to Work in NYC

Crain's: Best Places to Work in New York City

Built In NYC: How Riskified Has Carried its Brand Across Continents

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site


  • Bachelor’s degree - preferably in a writing-heavy field, such as English, History or Communications
  • 4+ years of corporate experience, with at least 2 years in internal comms
  • Extensive experience creating flawless written materials: Word and PowerPoint, emails, newsletters, etc.
  • Ability to tell a story: we want your help finding what’s interesting around the company and relating it to the rest of the company’s teams
  • Proactive and ability to work in a fast-paced, dynamic environment
  • Strong interpersonal skills a must
  • Flexible and adaptable, comfortable with ambiguity
Read Full Job Description

Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • .NETLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • AWSDatabases

Location

220 Fifth Ave., New York, NY 10001

An Insider's view of Riskified

How do you collaborate with other teams in the company?

As an Integrations Engineer, I sit with multiple stakeholders - the Customer, Sales, Product, Data Integrity, & Go-Live, to name a few. Whether a merchant has a new problem for us to solve or we're launching a new product, we maintain close contact to ensure we're on the same page, & deliver the best product & experience to our customers.

Jonathan

Integrations Engineer

How has your career grown since starting at the company?

I've been given the opportunity to work on increasingly larger deals that continue to stretch me in new ways. I've been able to work directly with the executive team and contribute meaningfully to the business. I feel valued and challenged on a daily basis and look forward to continuing to grow my career with the company.

Merrin

Account Executive

How do you make yourself accessible to the rest of the team?

I have weekly 1:1s with my team & quarterly 1:1s with all employees and they know they can come to me at any time. Making myself accessible to my team & the rest of the company is extremely important in my role and will always be one of my top priorities. It is important for employees to know they have someone they can trust & go to for anything.

Lorrie

Director, People Operations

What’s the vibe like in the office?

The vibe at Riskified is equal parts hustle and fun. Everyone is highly supportive and collaborative, which builds a genuine sense of unity in the office while making it very encouraging for everyone to excel in their positions.

Add in the amazing NYC views, adorable office dogs, and a well curated kitchen and you truly feel grateful to be here.

Arun

Director of Integrations

What are Riskified Perks + Benefits

Riskified Benefits Overview

Some NYC Benefits & Perks:
Fully-covered medical, dental, and vision insurance from your first day
Stock options for all employees, 401(k) + matching, commuter benefits
Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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