Leadership Development Director at Noom

| Greater NYC Area
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Noom is looking for an experienced people manager to help direct our growing team of 3,000+ coaches. You will oversee the day-to-day development of our amazing community of coaches and directly manage our senior coach leaders. You will collaborate most directly with Project Directors, HR, and Coaching Operations. You will lead initiatives related to performance management, leadership and people development, and quality coaching.


What you’ll be doing:

  • Motivate, inspire, and maintain a positive work culture for Senior Leadership
  • Give feedback and approval on team wide initiatives
  • Play a key role in a structurally sound org redesign 
  • Support Leaders in Leadership Development, refining their people development and management skills and applying best practices to the leadership team
  • Make sure leaders on the team have the tools they need to lead and develop the people the manage
  • Create clear and consistent processes for disseminating and upholding performance standards team wide.
  • Guide leaders in performance management decisions as needed, such as when to escalate to People Team for termination versus issuing a final warning
  • Guide leaders in effective change management and adoption of new processes and protocols by large teams
  • Support employee development and professional growth strategies
  • Be the bridge between Coach Leaders and HR/Coaching Operations.
  • Create and own an escalation system to swiftly act on time-sensitive issues
  • Equip Senior Leaders with HR related knowledge and resources necessary to serve in this level of management, such as performance management strategies, conflict resolution, and advanced communication techniques
  • Be a resource for our DEI team as they implement initiatives that will impact our team

What we’re looking for:

  • 10+ years of experience managing people and working with large teams
  • Experience managing global and/or widespread remote teams a plus
  • Human Resources knowledge and expertise, including conflict resolution, performance management, and sensitive DEI issues individually and at scale.
  • Proven success implementing professional development initiatives
  • Experience with organizational design preferred

Nice to haves:

  • Experience managing managers in a large team that is revered for it’s high quality service
  • Have either worked in HR/People Development, or understands HR principles well. Knowledge of compliance; familiarity with jurisdictions across multiple states
  • Excellent communication skills and the ability to train leaders on People Development and People management skills 
  • Comfortable, confident, and quick in making decisions that impact a large team
  • Interpersonal savvy. Encourages others to ask questions and voice concerns, especially direct reports. Approachable, communicates effectively, instills trust, checks ego
  • Handles sensitive and high stress situations with grace and understanding
  • Strategic Mindset. When making a decision, can think 10 steps ahead, consider all of the angles or sides to a story, can see the big picture
  • Preferably local to the New York, NY area, or willing to relocate


What Makes This Job Amazing:

  • Helping millions of people lead healthier lives every day
  • Being part of Noom's rocketship (with revenue exploding 20x in the last 2 years, and team growing, there are great opportunities for advancement)
  • Wonderful benefits (wellness budget, free meals in the office)
  • Huge learning & professional growth opportunity (professional growth is a must at Noom, we reimburse all books, send you to lots of courses, etc.)
  • Being part of a transparent, high-performance, yet still close-knit culture

This is a full-time position that offers a competitive salary, equity, and benefits. We guarantee you will learn a tremendous amount in a short time. For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement. 

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Technology we use

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Location

229 W 28th Street, New York , NY 10001

An Insider's view of Noom

How would you describe the company’s work-life balance?

When I first started at Noom, I’ll admit to a bit of skepticism, “Wouldn’t it be better to just receive more salary in lieu of these benefits?” In my first six months as an employee at Noom, I’ve seen (and taken advantage of) these benefits and can attest to the difference it makes on life both in and outside the office.

Randy

Data Analyst

How has your career grown since starting at the company?

I started at Noom eight years ago. It was my first real job out of college, and I’ve been fortunate to have held many positions since starting. Starting as Noom’s office administrator, I am now the product manager. Noom has supported my growth at every stage.

Stacey

Product Manager

What unique initiatives do you have that encourage innovation?

At Noom, rapid iteration isn’t limited to just features. For example, the way we conduct feedback. At most companies, feedback employees get is limited to performance reviews that come yearly or bi-yearly. We conduct weekly 1:1s with mentors, tech leads, and product managers—to get feedback on both our performance and help the company grow.

Rose

Growth Engineer

What are Noom Perks + Benefits

Noom Benefits Overview

In addition to full-time compensation, Noom’s full-time employees have access to early equity packages. With a growing international community, all Noom employees have the option to work remotely. Whether this means staying in your PJs all day or working from a remote island in the Carribean. Additionally, Noom employees receive access to comprehensive health insurance, and perks include daily lunch prepared in-house for employees at its NYC headquarters, weekly yoga sessions, weekly and monthly team bonding, an annual offsite, and more.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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