Learning and Development Manager

| Hybrid
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Learning and Development Specialist - Hybrid 

The Company:

AlphaSights is the global leader in knowledge on-demand. We connect investment and business leaders with a dynamic network of industry professionals whose informed perspectives help our clients make superior investment and business decisions. With 1200+ employees and nine offices across the US, Europe, Middle East, and Asia, AlphaSights regularly ranks as one of the fastest-growing companies in the world. Learn more at alphasights.com.

The Role:

AlphaSights is looking for an ambitious and thoughtful Manager to join the Professional Development team (aka Learning & Development team). You will be part of a global team, and you will have an impact on all phases of the talent lifecycle. Professional Development at AlphaSights provides opportunities for our employees to continuously grow their skills and, ultimately, to achieve their personal and professional goals. We are committed to supporting the learning and development of AlphaSights' most valuable resource: its people. You will work with the Professional Development Leadership Team to execute training and development programs for AlphaSights team members. A successful candidate will be excited about doing whatever it takes to support and enable coworkers to unlock their full potential. You will be involved in everything from onboarding to senior leader development.

The mission of the Professional Development Team:

  • Cultivating our workforce's commercial, interpersonal, and leadership skills
  • Strengthening AlphaSights' commercial effectiveness by increasing employees’ abilities
  • Improving the quality of work life and job satisfaction for employees
  • Accelerating employees’ careers

Core Responsibilities:

  • Act as the internal talent consultant for AlphaSights’ Americas region:
    • Develop effective working relationships with company stakeholders
    • Work with team leaders to build customized solutions for their team-level issues, and help teams to function at the highest developmental level
    • Personally deliver trainings, and train others to present engaging trainings
    • Serve our workforce of commercially-driven professionals in their unique learning and development needs
  • Be an internal expert and role model on talent management
  • Spearhead all talent processes in the region, including:
    • Pre-hire communication and onboarding
    • Ongoing training and development
    • Promotions
    • 360 reviews
    • Talent reviews
    • Executive coaching
    • As well as other parts of the talent lifecycle
  • Manage and lead a team of individual contributors to scale our talent processes and offerings
    • Train local and global team members; manage expectations, motivate, and demonstrate what excellence looks like
  • Help the team and wider functions innovate the way AlphaSights deploys Professional Development throughout the organization to support the high growth of the firm
    • Set transformative organizational goals for milestones
    • Attempt to scale the organization’s approach to Professional Development
    • Collaborate with the professional development leadership team and gather stakeholder input to build the roadmap for Professional Development priorities
  • Measure outcomes
    • Use analytics to drive learning outcomes and initiatives, following a systematized approach to training evaluation (e.g., Kirkpatrick Model)
    • Constantly improve and innovate learning outcomes and behavioral change by soliciting feedback from participants, measuring impact, researching industry best practices, and endeavoring to make trainings as interactive and engaging as possible
  • Learner engagement
    • Conduct quality assurance reviews of content to ensure the learner experience stays positive and we do not experience organizational burnout
    • Emphasize “just in time” learning for common challenges our workforce faces
    • Develop engaging content for both our commercial (CST) and support (Specialist) functions
  • Align with the human resources and recruiting teams to present a seamless talent narrative for candidates and employees
  • Maintain strict confidentiality at all times to build trust in the organization and the Professional Development function

What We Look For:

  • 3-4 years of relevant experience in Learning & Development or a related talent field OR 4-5 years of experience in a commercial role with a desire to build a career in talent
  • Attained bachelor's degree
  • Fluency in English required
  • To be successful in this role, you should display:
    • Career maturity and alignment: clarity of direction, commitment to getting there, and awareness of how Professional Development at AlphaSights fits with your journey
    • Rigorous attention to detail: ability to execute on numerous work streams within the same timeframe
    • People-oriented, emotionally intelligent team player: ability to de-escalate situations patiently and effectively

What You Can Expect

  • A fast-paced environment with measurable deliverables and a focus on results
  • A team-oriented, strongly supportive culture emphasizing transparency, continuous feedback, professional development, and celebrating wins
  • Comprehensive medical benefits (health, vision, and dental) 
  • Subsidized lunch program, corporate gym discounts, monthly team events, free breakfast & snacks
  • Work Flexibility: Option to work from home every Thursday and Friday

Want to know more about the Learning and Development team at AlphaSights? Watch this video to learn more! 


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Location

Since 2011, our New York team has grown to ~700 employees across two offices, both located within a 5-minute walk of Grand Central Station.

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