Director, Diversity, Equity & Inclusion

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Here at SeatGeek, we believe our team is an important unfair advantage. We also know that hiring, retaining, and developing people of all backgrounds powers that unfair advantage and are looking for a Director of Diversity, Equity & Inclusion to join our People Team.
Reporting into our Chief People Officer, you'll design creative programs throughout the employee lifecycle to ensure a diverse workforce and equitable internal practices. You are an experienced DEI practitioner with the expertise to assess gaps, coach leaders, and measure progress and a passion to promote meaningful, long lasting change.
What you'll do

  • Create successful design, implementation and long-term effectiveness of DEI strategies and programs throughout the talent lifecycle (hiring, performance management, compensation, career development, engagement and retention)
  • Provide expertise and partner in the development and implementation of DEI training and internal programs with the People Team and broader organization
  • Support executive communications on Diversity, Equity, and Inclusiveness topics
  • Establish benchmarks and metrics to ensure effectiveness of DEI programming. Analyze data to help identify trends, insights and gaps to inform strategy; develop and insightfully report out on metrics that measure progress and the effectiveness of our diversity and inclusion strategy
  • Advise, coach, and guide all levels of leadership to build cultural competence
  • Evaluate and maintain relationships with external organizations and partners (i.e., industry, non-profit, and community groups) that align with our strategic DEI goals
  • Act as a genuine and trusted D&I advocate for employees and a change champion for the organization
  • Create and moderate safe spaces for honest and practical dialogue around diversity and inclusion


What you have

  • Minimum of 3 years of dedicated experience implementing holistic DEI recruitment and talent management strategies
  • A track record of success driving DEI strategy with positive results
  • Impeccable integrity and professional ethics
  • Previous HR experience and thoughtful understanding of HR practices and talent management processes, including performance management, compensation, internal mobility, engagement and retention
  • Ability to operate as an effective , thoughtful partner to multiple functions within the People Team and broader organization
  • Curiosity and open mindedness. You love teaching yourself new things and have an active interest in startups and technologies
  • You are an operator - able to work on details while also being able to zoom out and focus on long-term strategy


Perks

  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
  • A WFH stipend to support your home office setup
  • Flexible PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace, Ginger.io, and One Medical
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music


SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlexFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • LookerAnalytics
    • SketchDesign
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Our office is in the heart of the Flatiron District, conveniently surrounded by multiple subway and Path stations.

An Insider's view of SeatGeek

What are some social events your company does?

The importance of gathering is baked into our DNA at SeatGeek! We always take time to celebrate milestones together, whether in person or virtually, and, while we throw an amazing End of Year party, my favorite events are a little more personal! We empower employees to create their own social events from fitness classes to crafting or or tv nights!

Erin

Workplace & People Programs Manager

What projects are you most excited about?

An ongoing project I am excited about is the redesign of one of the core flows in our app. It is a high impact, cross functional initiative and I love how we’ve been able to implement a new technical foundation, introduce new features, and improve the user experience. I’m looking forward to the initial release and gathering insights from consumers!

Jenny

Software Engineer II

How do you empower your team to be more creative?

We encourage teams to solve problems and create delightful customer experiences, not implement pre-defined solutions. Our teams leverage research/data to understand our customers needs and behaviors, but we also believe that giving teams the space to be creative during a discovery phase opens the possibilities of what they can come up with.

Bree

Director, Portfolio Management

What are SeatGeek Perks + Benefits

SeatGeek Benefits Overview

At SeatGeek, two of our goals related to benefits and perks are wellness and work/life balance. Whether it's generous time off or subscriptions for mental and physical wellbeing, we want to make sure employees are taken care of at work and outside of it.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
We partner with DEI job boards and employer branding channels. We also priorities HBCUs and underrepresented groups at colleges nationwide each year during campus recruiting for our R&D team.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

SeatGeek employees receive a monthly ticket-purchase stipend for live events!

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