Manager, Global Benefits at Braze

| Greater NYC Area
Sorry, this job was removed at 9:44 a.m. (EST) on Tuesday, October 13, 2020
Find out who's hiring in NYC.
See all HR jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019. The company has also been named on the Forbes Cloud 100, Inc. Magazine’s 2019 Best Places to Work, and Crain's 2019 Best Places to Work in NYC lists.

WHAT YOU'LL DO

We are looking for an experienced Manager of Global Benefits to lead our growing Benefits Team within our People Operations organization. This role will lead the end-to-end strategy and administration of our benefits programs for our rapidly-growing, global organization and provide guidance and management to 3 direct reports.  

Responsibilities:

  • Administer and analyze the organization’s comprehensive benefits programs (e.g. medical plans, retirement plans, leave-of-absence and disability policies, wellness programs, insurance policies, etc.)
  • Lead annual benefits renewal processes globally in partnership with People Operations leadership and our insurance brokers.
  • Coach and develop Benefits teammates to deliver strong customer service to our employees.
  • Ensure that benefit offerings remain competitive with the market and relevant for Braze employees.
  • Monitor, interpret, and implement relevant changes related to government regulations / legislation.
  • Build robust Leaves of Absence processes (currently managed in-house) and train the benefits team to administer.
  • Partner directly with insurance brokers and benefits carriers to maximize offerings to employees.
  • Educate the HR team with front-line knowledge of benefits and compliance-related information.
  • Serve as a point of escalation for complex benefits-related questions and advise management on resolving benefits issues.
  • Audit and review vendor invoices, leading a team to resolve disputes on fees/costs and enrollments.

WHO YOU ARE

We are looking for someone who has previous benefits administration experience, with a passion for customer service, and knows their way around a spreadsheet.

Requirements:

  • 5+ years benefits administration and project management experience; management experience preferred.
  • Ability to adapt to new systems and recommend changes to improve benefits processes.
  • Workday experience strongly preferred.
  • Ability to identify gaps and implement changes.
  • Ability to remain organized and work on multiple simultaneous projects.
  • Intermediate to advanced proficiency in Excel and spreadsheets, including pivot tables, basic calculations, VLOOKUPs, and compiling, organizing and analyzing multiple complex data sets. 
  • Expert knowledge of medical insurance plans and employee benefits programs
  • Working knowledge of pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, COBRA, and Social Security and DOL requirements.
  • Professional, customer-service orientation.

Bonus Points:

  • Experience managing the administration of leave of absence policies
  • Global benefits experience
  • Experience implementing new benefit vendors/programs
  • Wellness programming experience

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Flexible time off policy to balance your work and life, including paid parental leave
  • Free daily lunch, including snacks and beverages
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Location

Easily accessible from Penn Station and Hudson Yards.

An Insider's view of Braze

What are some social events your company does?

Every month, a different department hosts a social event - this provides a great opportunity to get to know and collaborate with people across teams. In addition to broader team social events, we also host a quarterly team outing where we do team building activities and socialize outside the office. It’s really fun!

Zana

Business Development Manager, East

How do you collaborate with other teams in the company?

I work closely with teams from across marketing, as well as from a variety of different departments—from customer success to product—to inform the content we create. Thankfully, the people at Braze aren’t just really smart; they’re also thoughtful and kind. That makes collaboration easier and something I look forward to every day.

Todd

Managing Editor, Content Marketing

How would you describe the company’s work-life balance?

At Braze, we refer to work-life balance as work-life harmony -- and we strongly value it. Our flexible paid-time-off policy gives team members the ability to take time off in the way that suits them best.

Andrew

Senior Manager, People Relations

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with Nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Continuing Education stipend
More Jobs at Braze41 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Finance
new
New York
Sales
new
New York
Sales
new
New York
Operations
new
New York
Sales
new
New York
Product
new
New York
Sales
new
New York
HR
new
New York
HR
new
New York
Design + UX
new
New York
Design + UX
new
New York
Sales
new
New York
Internships
new
New York
Project Mgmt
new
New York
Marketing
new
New York
Developer
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Design + UX
new
New York
Data + Analytics
new
New York
Developer
new
New York
Sales
new
New York
Sales
new
New York
Operations
new
New York
Data + Analytics
new
New York
Project Mgmt
new
New York
Developer
new
New York
Product
new
New York
HR
new
New York
Design + UX
new
New York
Sales
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Braze's full profileSee more Braze jobs