Manager, Human Resources

| Greater NYC Area

About Us:

At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer experience. We have pioneered the closet in the cloud and believe that every person globally will soon have a subscription to fashion. We are proud to be both a profitable and fast-growing business, with a loyal 11 million members who believe that rental is the future.

Key Responsibilities:

  • Lead/coordinate recruiting, staffing, interviewing, testing and assisting with selection of non-exempt positions. Partner with Operators to concentrate recruiting efforts in needed areas of the business
  • Source and participate in recruiting events and create community partnerships to develop a pipeline of non exempt talent in particular for technical roles
  • Monitor and analyze attrition, attendance and other key HR metrics to effectively make recommendations to business partners
  • Create and ensure implementation and compliance of all selection processes for non exempt positions including posting and advertisement of open roles
  • Lead and coordinate the new hire onboarding processes
  • Partner with RTR managers and temp agencies to facilitate and perform thorough investigations using sound judgement as it relates to HR/ER matters as they arise
  • Active stakeholder in the improvement of employee engagement with a focus on new hire experience
  • Partners with operations leadership in the development of engagement action plans based on their Employee Engagement Survey results in alignment with company goals.
  • Advise, and resolve associate concerns
  • Ensure consistent policy implementation and adherence
  • Communicate across all levels of the business
  • Actively seek, design, implement and monitor HR processes for the team to ensure continuous improvement and enhancement of associate experience
  • Be a leader of change

Additional Responsibilities (as needed):

  • Administer and advise leaders regarding legal and regulatory compliance: FMLA, ADA, FLSA, EEO, OSHA, Safety, etc.
  • Coordinate facility recognition & employee appreciation programs
  • Guide and advise leaders in corrective action, employee terminations, etc for both RTR and temp agency hourly population
  • Support performance management
  • Support in administration of benefits and compensation including annual open enrollment

Qualifications:

  • Bachelors degree in HR, Business Administration, or a related field
  • Must be bilingual in Spanish
  • At least 5 years experience in a dedicated HR role with at least 3 years of progressively increased responsibilities including recruitment/hiring 
  • 5 years experience interpreting and applying HR policies, procedures, programs and processes
  • Ability to create, analyze, report and manipulate data as it relates to HR metrics
  • Capable of making decisions independently
  • Strong written and verbal communication
  • Have a positive, “can-do” attitude and excellent interpersonal skills
  • Strong planning and organizational skills
  • Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint/slides) as well as experience with an HRIS system; Workday experience a plus
  • Must operate with a sense of urgency and have a strong attention to detail
  • Align with the company's Core Values to ensure a world class customer experience
  • Ability to work flex shifts, hours, nights and weekends as business dictates
  • Experience in a manufacturing or warehouse environment 

Benefits:

At Rent the Runway, we’re committed to the happiness and well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

  • Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
  • Industry leading 401k match - an investment in your future. 
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • MySQLLanguages
    • Node.jsLanguages
    • LinuxLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PlayFrameworks
    • DropWizardFrameworks
    • Sinatra RubyFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • Microsoft DynamicsCRM
    • SailThruEmail

Location

345 Hudson Street , New York , NY 10014

What are Rent the Runway Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
Promote from within
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