About Us:

At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer experience. We have pioneered the closet in the cloud and believe that every person globally will soon have a subscription to fashion. We are proud to be both a profitable and fast-growing business, with a loyal 11 million members who believe that rental is the future.

Key Responsibilities:

• Lead/coordinate recruiting, staffing, interviewing, testing and assisting with selection of non-exempt positions. Partner with Operators to concentrate recruiting efforts in needed areas of the business
• Source and participate in recruiting events and create community partnerships to develop a pipeline of non exempt talent in particular for technical roles
• Monitor and analyze attrition, attendance and other key HR metrics to effectively make recommendations to business partners
• Create and ensure implementation and compliance of all selection processes for non exempt positions including posting and advertisement of open roles
• Lead and coordinate the new hire onboarding processes
• Partner with RTR managers and temp agencies to facilitate and perform thorough investigations using sound judgement as it relates to HR/ER matters as they arise
• Active stakeholder in the improvement of employee engagement with a focus on new hire experience
• Partners with operations leadership in the development of engagement action plans based on their Employee Engagement Survey results in alignment with company goals.
• Advise, and resolve associate concerns
• Ensure consistent policy implementation and adherence
• Communicate across all levels of the business
• Actively seek, design, implement and monitor HR processes for the team to ensure continuous improvement and enhancement of associate experience
• Be a leader of change

Additional Responsibilities (as needed):

• Administer and advise leaders regarding legal and regulatory compliance: FMLA, ADA, FLSA, EEO, OSHA, Safety, etc.
• Coordinate facility recognition & employee appreciation programs
• Guide and advise leaders in corrective action, employee terminations, etc for both RTR and temp agency hourly population
• Support performance management
• Support in administration of benefits and compensation including annual open enrollment
  

Qualifications:

• Bachelors degree in HR, Business Administration, or a related field
• Must be bilingual in Spanish
• At least 5 years experience in a dedicated HR role with at least 3 years of progressively increased responsibilities including recruitment/hiring 
• 5 years experience interpreting and applying HR policies, procedures, programs and processes
• Ability to create, analyze, report and manipulate data as it relates to HR metrics
• Capable of making decisions independently
• Strong written and verbal communication
• Have a positive, “can-do” attitude and excellent interpersonal skills
• Strong planning and organizational skills
• Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint/slides) as well as experience with an HRIS system; Workday experience a plus
• Must operate with a sense of urgency and have a strong attention to detail
• Align with the company's Core Values to ensure a world class customer experience
• Ability to work flex shifts, hours, nights and weekends as business dictates
• Experience in a manufacturing or warehouse environment 

Benefits:

At Rent the Runway, we’re committed to the happiness and well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

• Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
• Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
• Industry leading 401k match - an investment in your future.