About the Role

The People team is looking for an extraordinary and outgoing Manager, Workplace Experience to run the office/facilities operations and front desk in our NYC office as well as support our non-NYC locations. As the Manager, Workplace Experience you will be the face of the company for all clients, candidates, and visitors. In addition to running the front desk, you will lead all onsite administrative and facilities responsibilities. You should have a great attitude, strong organizational skills, multi-task well and thrive on working in a fun, fast-paced environment. You will report to the Director of People.

Responsibilities

• Own the NYC operations budget, monthly reconciliation and provide quarterly budget reports
• Manage NYC office space planning, move logistics, build-outs, and expansions by partnering with leaders across the organization and scaling to meet the growth of the business operations
• Manage all facilities vendor relationships
• Run the front reception desk of Namely’s New York City headquarters
• Ensure guests and employees feel Namely’s unique, human-centric workplace experience
• Work with leaders across the company to build a best-in-class workplace experience
• Order supplies and stock the kitchen; create and manage relationships with appropriate vendors, while being on the lookout for the best solutions
• Assist with organizing office and company-wide events, office perks, and special projects
• Communicate effectively across the organization about policies, facilities notifications, and other workplace initiatives
• Assist other departments at Namely with projects including, but not limited to, facilities, expense reports, IT, security, etc.
• Own the workplace orientation program including tours for new hires and a weekly orientation session
• Meet and greet candidates as needed and assist in the on-boarding process 

Requirements  

• Bachelor’s degree or equivalent
• 3 - 5 years of workplace/facilities experience in a fast­-paced, preferably tech, office environment
• Outstanding attention to detail, organization skills with a strong sense of urgency and efficiency in completing projects ahead of deadlines
• Positive, proactive attitude and desire to improve processes and find the best solutions
• Proven ability to work under pressure and adapt to a rapidly changing business environment
• Excellent problem-solving skills 
• Strong written and verbal communication skills with an emphasis on timely, friendly communications
• Must be able to lift 30 pounds
• Experience with Mac, Gmail, ticketing systems and MS Office, specifically Excel

About Namely

Namely is the first HR, payroll, and benefits platform employees actually love to use. People are at the center of everything we do—from our platform to our staff. Why join us? We believe every company and every employee deserves a great workplace, supported by HR technology they use and love. Most importantly, we believe in giving you the tools you need to do the best work of your career.

We invite you to fill out the EEO survey below as part of our ongoing diversity initiatives at Namely. Your participation in the survey is completely optional and voluntary, and none of the information you provide will be considered in the hiring process or with respect to any employment decision made by Namely. Namely will have access only to anonymized data submitted through these surveys.