Mgr, HR Communications - Hybrid
JOB SUMMARY
Reporting to the Vice President, HR Communications the ideal candidate must be a creative and detail-oriented leader who has a passion for developing and executing communication strategies that help employees understand and appreciate their total rewards. Through effective and engaging communications our team's mission is to support employee well-being, engagement and retention, while enhancing employees' perceptions of their career with Charter. We are looking for someone who thrives in a fast-paced work environment, makes connections between small details and the bigger picture and who believes in the value of partnerships and relationships.
MAJOR DUTIES AND RESPONSIBILITIES • As part of the HR Communications team, develop and execute communication comprehensive strategies leveraging multiple channels (email, intranet and video).• Build and cultivate internal relationships and partnerships at all levels of the organization and across business units.• Develops and delivers clear and concise content as needed, responding to feedback from key stakeholders, effectively managing voice and tone, ensuring content is easy to understand and grammatically correct.• Ensures messaging is accurate, appropriate for the audience and that communications are consistent with our brand, including voice and visual identity• Demonstrate capability to learn and use internal and external content management systems and tools used for publishing online content and sending targeted email messages.• Partner with external vendors in support of HR communication activities.• Uses data-driven approach to inform ongoing strategy, optimizes content and channels; provides regular dashboard reporting of production metrics to measure performance.• Perform other duties as assigned to support HR communications programs, campaigns, and initiatives.
PREFERRED QUALIFICATIONS
Skills / Abilities and Knowledge • Exceptional written and verbal communication skills, with the ability to analyze and interpret data related to complex concepts and summarize them into clear and concise content• Experience with digital platforms and an understanding of how to maximize their effectiveness. Experience in Adobe Experience Cloud preferred• Develops communication strategies and tracks metrics• Manages cross-functional communication projects in a fast-paced environment with competing deadlines• Demonstrated project management and process improvement skills• Ability to own and support content development, design, review, and approval for communications initiatives• Expert level skill in MS Office package (MS Word, PowerPoint, and Excel)• Strong organizational skills and comfort functioning as an individual contributor, as well as leading project teams• Self-motivated and able to grasp new concepts quickly• Exceptional interpersonal and organizational skills• Integrity, sound judgment, and out-of-the-box thinking are a must with the passion to add value through strong networks and collaboration with all colleagues• Knowledge of AP Style is a plus
Education
Bachelor's degree in related field (Journalism, Communication, Marketing, Public Relations) is required
Related Work Experience
5-7 years in HR Communications, Employee Communications or Internal communications
WORKING CONDITIONS
Office environment with hybrid option
Travel as required HCU500 329345 329345BR