Office and Employee Experience Manager

| Greater NYC Area
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Founded in 2019, Flex is an early stage NYC-based FinTech startup that is building the infrastructure to enable flexible bill payments for all Americans, starting with a very common and very large expense: rent. Flex enables its users to pay their rent throughout the month on a schedule that better fits their finances, rather than paying the full amount on the first of each month. This enables renters to better manage their bills and have more available cash throughout the month. Although we're starting with renters, that's just the tip of the iceberg. Interested in learning more? Join us!


Our new HQ is located in Union Square NYC and we are eager to bring on an Office and Employee Experience Manager to oversee facilities to ensure our employees and visitors alike have a highly functional and enjoyable workplace and to support our leadership team in scheduling meetings. This role sits on the People team and will be integral in driving the development of employee experience as it relates to the workplace. This is an exciting opportunity to learn many areas of the business while playing a key role in the growth of the organization. It will be important to be extremely organized, communicate well with many different people and personalities, and have a growth mindset that inspires you to constantly learn new things.

What you'll do:

  • Manage leadership communications and schedules for a variety of meetings related to client engagements, interviews, etc
  • Oversee and book travel arrangements including air and ground transportation, hotel accommodations, reservations for offsite meetings, and arrangements for business or social meals and gatherings
  • Manage office needs and day-to-day operations of our New York HQ, ensuring that the office is maintained with the highest level of care and quality and fully stocked with supplies
  • Organize, submit and file expense reports and receipts accurately and in a timely manner for leaders, as needed
  • Coordinate and send gifts and merchandise to new hires, VIP clients, partners, etc
  • Maintain strong relationships with the in-building facilities management organization
  • Collaborate with various teams on planning and executing team building events
  • Proactively build relationships with leadership and employees, as well as use data to understand the habits and needs of NYC employees and objectively provide recommendations for workplace improvements
  • Working closely with the People team to provide administrative support to all areas of the employment lifecycle, this includes onboarding, employee job change, policy distribution, and offboarding
  • Act as a project manager and be excited to wear multiple hats

Who you are:

  • 3+ years of experience as an office manager, employee experience manager or coordinator, or in a similar role
  • Experience assisting management at the Director level or above, including calendar management, travel arrangements, personal and professional correspondence and expense management
  • Ability to adapt to a fast-paced startup environment while working with cross-functional teams
  • Proactive and comfortable taking initiative
  • Resourcefulness and creativity to create an environment that is unique to Flex 
  • Problem solver and ability to identity process inefficiencies
  • Sharp written and verbal communication skills
  • Enjoy collaborating with both internal team members and external partners
  • Ability to multitask and prioritize deadlines and deliverables

Life at Flex:


We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we are remote-friendly with employees located throughout the US, Australia, Brazil, and Israel. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.


We offer many employee benefits, including:


- Competitive pay

- Company-paid medical, dental, and vision

- 401(k) + company stock options

- Unlimited paid time off + company paid holidays

- Parental leave + IVF and adoption support

- Flex Cares Program: Non-profit company match + pet adoption coverage

- Pet Insurance

- Free Flex subscription

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Location

NYC employees are encouraged to visit the WeWork located in the heart of Manhattan, near Union Square. Remote employees are able to work from anywhere. Flex is dedicated to building an equitable, remote-first culture!

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