Noom, Inc. is a mobile solutions company focused on preventative health. Noom's research-backed products help people achieve real, positive outcomes. Noom's apps boast more than 40 million installs worldwide and its flagship app, Noom Coach for Android, has been the #1 top grossing Health and Fitness App since 2012 in the Google Play Store. Noom has offices in New York City, Seoul and Tokyo. We were also the first fully digital provider of the National Diabetes Prevention Program to achieve full program recognition from the Centers for Disease Control and Prevention.

We are headquartered in New York City with international offices in Tokyo and Seoul and more than 200 employees worldwide. As our US team grows, we are looking for a full-time candidate to join our Operations team within the Coaching Department (the largest team at Noom!). You will work closely with Coach Management and play a key role in facilitating the operations of a team of 400 (and counting), managing administrative tasks and assisting in the onboarding of new hires. You will be an important liaison between Coach Management and Human Resources.

What you will be doing:

• Ensuring a seamless transition of new team members from hire, to onboarding, to training, to success!
• Being the first to welcome new coach hires to the team, acclimating them to our culture and navigating them through training week.
• Handling account administration for team members and facilitating communication between new hires and leadership
• Providing detailed reports and data on various items related to coaching team
• Updating and general maintenance of Noom’s Onboarding Handbook, Employee Handbook, and employee data
• Being a voice and an advocate for all members of the coaching team

What we are looking for:

• Exceptional organizational skills and attention to detail
• Extremely agile and demonstrate start-up scrappiness
• Understands that we fail fast to learn fast
• Ability to prioritize tasks and be a multi-tasking machine
• Ability to be self-driven and take initiative
• Ability to communicate/advocate on behalf of others; prompt follow-up
• Knowledge of when/how to self-service and when/how to ask for help
• Is a proactive and enthusiastic learner
• Friendly and approachable, both in person and virtually
• Must have excellent written communication skills
• Experience with Google Sheets/Excel
• Experience in communicating with a virtual team is a plus
• Administrative, HR, and/or operational experience preferred
• This position is based in our NYC HQ location. Local candidates only

Reasons to join us:

We are building the company we want to work for, and we can promise you a great environment where everyone is constantly learning and pushing each other. We regularly go on happy hours and company retreats, and also encourage and attend conferences and classes, so we can continue to keep learning. We also have an amazing in-house chef who provides free, delicious and healthy lunches every day (plus the occasional breakfast and smoothies in the afternoon) as well as a monthly wellness budget, so we can not only promote but also practice a healthy lifestyle.

Only hardworking, self-motivated, and enthusiastic candidates who want to grow in the organization should apply. You must be able to handle multiple priorities and tasks in a changing, fast-paced environment, with a commitment to produce high quality work. We are a results-driven, bootstrapped team and you must be willing to roll up your sleeves and get things done.