People Business Partner

| Greater NYC Area



WHO WE ARE

Braze is a customer engagement platform that delivers messaging experiences across push, email, apps, and more. Braze is built specifically for today’s mobile-first world and tomorrow’s ambient computing future. Braze is set apart as the platform that allows for real-time and continuous data streaming, replacing decades-old databases that aren’t built for today’s on-demand, always-connected customer. With data, technology, and teams working together in unison, the Braze platform makes marketing more authentic, brands more human, and customers more satisfied with every experience. 

Each month, tens of billions of messages associated with over 1.5 billion active users are managed through our technology. Braze is a venture-backed company with hundreds of employees in offices located in New York City, San Francisco, London, and Singapore. We’ve been recognized by Forbes Cloud 100 at #85, ranked #225 on Inc.'s 500 Fastest Growing Private Companies, listed as #21 in the Deloitte Technology Fast 500 List, and recognized by The New York Times as “The Next Wave of ‘Unicorn’ Start-Ups.” Learn more at Braze.com.

WHAT YOU'LL DO

As a People Business Partner, you will serve as a trusted resource and confidant to employees, a strategic consultant to management on employee relations issues, and lead human resources initiatives. You will be empowered to have direct ownership over a variety of projects and work. This role will be based at our New York City headquarters and is an awesome opportunity to bring your people relations experience to a fast-growing tech company!

Here are some of the things you’ll do:

  • Provide guidance and assistance to management on a broad range of HR policies and compliance, practices, and programs
  • Act as a thought partner with managers to improve departmental people-related priorities
  • Advise employees by taking a consultative approach to help them enhance their working relationships, plan and execute on their career goals, and be impactful and successful contributors to the Braze team
  • Serve as an initial point of contact and intermediary for managers and employees, and offer advice, counseling, and training on employee relations matters
  • Be both an advocate for employees and a champion for the business
  • Work hand-in-hand with leadership and management to diagnose organizational design and development needs; increase employee motivation, engagement, productivity, and retention; recommend and implement solutions to continuously build morale; and drive our engaging and exciting culture!
  • Coach leadership and management on workforce and succession planning to identify and take action on critical talent
  • Evaluate training programs and determine training needs for both individuals and teams
  • Analyze workforce trends utilizing technology and data with the People Operations team
  • Build and implement people-focused programs that align with Braze’s mission, values, culture, and goals
  • Serve as a valued partner to other People team functions (People Operations, Talent Acquisition, Learning & Development, and Operational Excellence)

WHO YOU ARE

You’re a highly-motivated, enthusiastic, and passionate HR practitioner who is able to balance the needs of the business with the needs of our people!

Specifically, you have:

  • 1-2+ years of specific HR business partner experience (start-up/tech industry experience preferred, supporting technical client groups like Engineering and Product)
  • 3-5+ years of full-time professional work experience (business and HR experience preferred)
  • A strong understanding and experience with HR best practices and employee relations
  • Excellent verbal and written communication, and cross-functional collaboration skills
  • A strategic mindset and a “roll-up-your-sleeves” attitude -- no task is too small for you
  • Ability to deal with ambiguity and be adaptable as situations require
  • Robust multitasking skills and comfort wearing many hats at once 

WHAT WE OFFER

  • The opportunity to make a significant impact on the Braze team and business
  • A team that is diverse and inclusive 
  • A collaborative and transparent environment that offers a true sense of partnership and camaraderie
  • Support from your peers across the People team and other departments who do what it takes to get the job done
  • A competitive compensation package consisting of a base salary, performance-based bonus, and equity
  • A comprehensive benefits program, including medical, dental, and vision coverage; disability, critical illness and accident, and life insurance; commuter benefits; company-matched 401(k); and parental leave
  • Flexible time off to balance your work and personal lives
  • Learning and development opportunities so you can advance your career, and fun social events!
  • Daily catered lunches, snacks, and beverages

In addition, this position is exempt under the provisions of the Fair Labor Standards Act.

Read Full Job Description

Location

Easily accessible from Penn Station and Hudson Yards.

An Insider's view of Braze

What are some social events your company does?

Every month, a different department hosts a social event - this provides a great opportunity to get to know and collaborate with people across teams. In addition to broader team social events, we also host a quarterly team outing where we do team building activities and socialize outside the office. It’s really fun!

Zana

Business Development Manager, East

How do you collaborate with other teams in the company?

I work closely with teams from across marketing, as well as from a variety of different departments—from customer success to product—to inform the content we create. Thankfully, the people at Braze aren’t just really smart; they’re also thoughtful and kind. That makes collaboration easier and something I look forward to every day.

Todd

Managing Editor, Content Marketing

How would you describe the company’s work-life balance?

At Braze, we refer to work-life balance as work-life harmony -- and we strongly value it. Our flexible paid-time-off policy gives team members the ability to take time off in the way that suits them best.

Andrew

Senior Manager, People Relations

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
In addition to volunteering in our communities globally, our Braze Cares program focuses on charitable giving. Employees can curate donation funds to support causes and Braze matches $100 per employee
Partners with Nonprofits
We have a partnership in NYC with New York Edge, a nonprofit bridging the opportunity gap among underserved students by providing programs to improve academic performance, health & wellness & more.
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Continuing Education stipend
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