Hi from Pumpkin!

Pumpkin is a pet care company on a mission to keep pets healthy. We want to revolutionize pet healthcare by making it easier for families to provide their pets with the preventatives and insurance they need to live healthy today and fur-ever. Launched by Zoetis (ZTS), a Fortune 500 company that’s the world’s largest animal health company, Pumpkin is an early-stage startup with big dreams! As a pack, we share agility, guts, collaboration, and a relentless pursuit in creating a happier world for pets and their people.

We are seeking a People Operations Coordinator (Contractor) who is passionate about cultivating a seamless and best-in-class employee experience for our distributed workforce. This person will play an integral role on the People Operations team by providing daily HR administration and colleague support. This position requires a high level of confidentiality, attention to detail, and customer service. Please note this would be a 30 hour per week role for a 3 month period. If you’re an animal lover who thrives in a fast-paced and dynamic environment, we want to hear from you!

What You'll Do:

• Assist with day to day functions of the People Operations team via administrative and project-based support, partnering with the People Operations Manager to do so
• Be the primary point of contact for Pumpkin HQ and manage the day-to-day office operations including liaising with building management, managing office keys, mailing out new hire welcome boxes, ordering office supplies & snacks, receiving packages and mail, reception duties when onsite, and keeping the office tidy and running smoothly
• Assist with the new hire onboarding experience by coordinating and scheduling new hire orientations and meetings, owning our Pumpkin University and Buddy programs, and making sure our new employees are set up for success, often working cross-functionally to do so
• Support in documenting and sharing out Pumpkin best practices and standard processes and policies
• Provide additional support to the People Operations team in areas such as company outings, events, and other People related projects
• Triage general questions and inquiries received from People team members and other stakeholders

What We’re Looking For:

• 1-3 years in an HR or People Operations support role, or 2-4 years of administrative experience in a fast-paced environment
• Customer-service oriented and can proactively support a hybrid and distributed team
• You’re a problem solver, deadline driven, and highly organized with a strong attention to detail
• Willingness to learn and pitch in wherever help is needed, and take on additional duties and tasks
• A collaborative and flexible style, with a passion for change and continuous improvement
• You’re able to establish, manage and leverage relationships with internal and external partners and vendors
• Experience in high-growth or startup environment preferred 

Newly hired staff must be fully vaccinated by their start date. Applicants unable to comply with this policy due to an underlying medical condition or sincerely held religious belief may be eligible for an accommodation, unless such an accommodation would be unduly burdensome or present a direct threat to the applicant, our employees, or the members of our greater community.

About Pumpkin:

We are on a mission to ‘Make the best pet care possible fur all’. Pumpkin is a rapidly growing pet care startup disrupting the $1.7B US pet insurance industry. Pet insurance is growing 17% YOY, yet only 2% of dogs and cats in the US are currently insured. We’re looking to change that so that every dog and cat can live the best life pawsible.

Our Culture & Values

Launched by Zoetis (ZTS), a Fortune 500 company that’s the world’s largest animal health company, Pumpkin is led by a team of engineers, product managers, marketers, data experts, designers, and customer care specialists who love and live for our pets – and for yours.

Pets Come First: Put what's best for pets at the center of everything you do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with your gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care