People Operations Coordinator
The People Ops Coordinator plays an integral part in managing People Operations processes and the employee experience at Namely. The ideal candidate will be highly self motivated with a desire and capacity to learn and grow in the team. You’ll be a key player in the day-to-day operations of the People team and be responsible for building an exceptional employee experience, from day one onward.
Responsibilities
- Own and optimize new hire onboarding experience including communications, system setup, first day orientation, I-9 verification, new hire orientation and management of new hire buddy program
- Provide support to Namely employees by responding to inquiries and requests including employment verifications, leaves of absence requests, unemployment claims, workers’ compensation, benefits administration, etc.
- Manage and optimize employee changes in HRIS (transfers, terminations, etc.), and maintain optimal system setup for record-keeping and data collection.
- Develop, maintain, and distribute internal HRIS (Namely) reports for stakeholders
- Maintain the integrity, accuracy, and cleanliness of internal HR data
- Translate HR ticket queue data (ZenDesk) into the build-out of an HR knowledge base for employees
- Manage logistics and improvement of the offboard process
- Assist with setup and administration of major People Ops cycles with a strong focus in Learning and Development initiatives
- Manage the LMS (Litmos) and course assignments for all employees
Requirements
- Bachelor’s degree
- 1 - 3 years of professional experience with at least 1 in HR
- The ability to own and balance multiple priorities in a fast-changing environment
- Must be a team player who enjoys high volume, fast paced and dynamic environment
- Exercises professional maturity and discretion when dealing with sensitive data
- Strong communication skills with employees at every level of the organization, attention to detail, resourcefulness, collaboration and organization skills
- Strong Microsoft Office in Excel & PowerPoint
- Ability to learn quickly and take on progressively more responsibilities and grow within the People team
Nice to Have
- Experience with the Namely product
- Experience working with unstructured (i.e., qualitative) data
About Namely
Namely is the first HR, payroll, and benefits platform employees actually love to use. People are at the center of everything we do—from our platform to our staff. Why join us? We believe every company and every employee deserves a great workplace, supported by HR technology they use and love. Most importantly, we believe in giving you the tools you need to do the best work of your career.
We invite you to fill out the EEO survey below as part of our ongoing diversity initiatives at Namely. Your participation in the survey is completely optional and voluntary, and none of the information you provide will be considered in the hiring process or with respect to any employment decision made by Namely. Namely will have access only to anonymized data submitted through these surveys.