People Operations Generalist

| Greater NYC Area
Transfix is the leading freight marketplace that's transforming the $600 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable service, Transfix is changing the world of transportation one load at a time. Come leave a positive impact on the environment as we help reduce the carbon footprint caused by the 65 billion wasted miles on the road.
Transfix was named one of Forbes' "Next Billion-Dollar Company" in 2018.
Based in New York City, Transfix is backed by top VC firms including New Enterprise Associates (NEA), Canvas Ventures, and Lerer Hippeau. The company has raised more than $78.5 million in funding.
The problems we solve everyday are real and require creativity, grit, and determination. We are building a culture that challenges norms while fostering experimentation and personal growth. We're hiring team members who are passionate and are energized by the vision to simplify and transform one of the largest and most complex industries through technology, data and a strong commitment to customers.
As our People Operations Generalist, you will shape our employee experience as we continue to scale. You'll build relationships across all teams and be instrumental to our growth.
If you are excited about tackling challenges to improve the lives of truckers and shippers across the country and reinventing an industry from the inside out, send us your resume.

What you'll do:

  • Employee Relations
  • Answer employee inquiries, escalate to Senior Manager of People as necessary
    Coach managers and employees with people issues
    Assist Senior Manager of People with investigations, documentation, etc
    Facilitate productive discussions between managers and employees during performance improvement plan meetings and exit conversations.
  • Engagement
  • Manage content of bi-weekly People Team newsletter
    Develop programs and processes that enhance the employee experience
    Be a champion of change by giving context and guidance on new initiatives
    Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
    Launch, analyze and report on engagement, onboarding and exit surveys
    Use data to influence or support key people decisions and recommendations
  • HR Administration
  • Manage and administer leave of absence and accommodations practices
    Work with benefit brokers to ensure we follow all compliance and reporting laws
    Facilitate annual open enrollment: plan analysis, plan selection, HRIS integration, company communication and trainings
    As needed support the administration of payroll and benefits processes, and work close with finance and accounting peers.
    Produce regular and ad-hoc reports using a variety of tools and systems.

About you:

  • Minimum of 5 years experience with at least 1 year of direct employee relations experience
  • Demonstrated analytical and technical skills to perform data to collect and analyze data.
  • Highly proficient in google docs, slack, and other modern collaboration tools.
  • Strong presentation skills in small or large group settings.
  • Proven success in driving employee engagement and culture initiatives
  • Exceptional interpersonal skills, high level of empathy, and a strong sense of good judgement
  • PHR or SHRM-CP certification preferred
  • You have high integrity and will maintain strict confidentiality regarding payroll, benefits, and employee issues
  • Meticulous by default and ability to work in a fast-paced environment
  • Resourceful and adaptable - we are a lean team! You're proactive in finding solutions and take pride in delivering strong results to employees.

To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases


Transfix borders the famous Times Square neighborhood–there is nothing you won't find here!

An Insider's view of Transfix

What are some social events your company does?

Transfix has a culture committee dedicated towards creating events that cater to our team’s unique interests. From Game Night to Transfixgiving Dinner, our events are a healthy mix of both in-house team bonding to outdoor team building experiences.


Office Manager

How do you collaborate with other teams in the company?

Our team's success is heavily dependent on making sure everyone is communicating with each other. This is why we are constantly instant messaging each other and doing a weekly check-in with our managers to resolve any issues that we may have. This is also a good time to get feedback on our performance so we know where we stand at all times.


Associate, Carrier Experience

What are Transfix Perks + Benefits

Transfix Benefits Overview

Transfix covers 100% medical benefits for all full-time employees, as well as provides unlimited paid vacation.

We have amazing catered lunches every Friday, and a kitchen that is stocked with snacks / drinks throughout the week. Depending on the season, we have avocados for days. Not to mention, there's enough cold brew on tap to win the Kentucky Derby!

Lastly, we have a cultural committee called "Guardians of the Galaxy" that meets bi-monthly to make sure each month has it's fair share of fun office events. Maintaining a fun and inclusive office culture that keeps employees engaged it very important to us.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies

Additional Perks + Benefits

Our Medical, Vision, and Dental plans are 100% paid—we got you covered!

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