People Operations Manager
Noom is a leading global digital health company focused on helping people live healthier lives through behavior change. We’re a mission-driven, high-growth organization that’s powered by science, technology, and world-class talent.
Our People team is seeking a People Operations Manager to help us create a positive employee experience across all Noom entities with empathy, resourcefulness, and a service-oriented mindset. The People Operations team acts as the central point of contact for all general inquiries, provides employee assistance and support, develops and maintains HR policies and processes, and provides transactional guidance to our ever-growing population of 3600+ employees across 39 states.
What you’ll do:
HR Systems
- Improve and maintain scalable solutions for employees communicating with the People team on People matters, with high attention to customer service and timeliness
- Oversee and maintain quality and integrity of key People data and metrics
HR Processes
- Establish and maintain overarching, scalable strategy for operational people processes and data (self-service information, systems/tools for information and transactions, data integrity and usability, etc)
- Partner with People Business Partners to create self-service training and resources that address the most common employee needs and identify ways to innovate and optimize
- Oversee the immigration process for current employees and incoming new hires
- Revamp and oversee BootCamp training for HQ employees
HR Vendor Management
- Manage all vendor relationships for People team systems, ensuring we leverage and optimize these services and resources available
Compliance
- Oversee all leave processing and ensure state and federal compliance
- Responsible for all compliance matters (handbook, policies, record keeping, training requirements, audits, annual reporting, etc), including regular training for employees and new hires
People Management
- Grow, develop and help scale the People Ops team
Ad Hoc Project Management
- Oversee large and small scale projects
- Will wear multiple hats, owning and completing people projects across the organization
What we look for:
- 7+ years of experience in HR operations, policy development, and HR transactions.
- Experience working with individuals across various departments
- Proven ability to lead, coach and inspire growing teams with years of strong people management experience, ideally within an HR Ops function for a multi-state company. International experience is a plus.
- Experience developing and reviewing multi-state HR policies for both legislative compliance and in alignment with an organization's culture.
- Proven experience with HRIS/Workday and Payroll systems
- Strong HR project management experience, with an attention to detail and focus on accuracy.
- Ability to work in a dynamic, rapidly-changing environment by prioritizing situations which require a sense of urgency.
What Makes This Job Amazing:
- You’ll be helping millions of people lead healthier lives every day
- You’ll have wonderful benefits including healthcare/dental, wellness budget, daily gourmet meals prepared by our onsite chefs, onsite yoga, and annual technology upgrade allowance
- You’ll experience huge learning & professional growth opportunities. Noom believes in supporting you; we’ll cover the cost of books, courses, conferences… you name it!
- You’ll become part of our transparent, high-performing, and close-knit team
- This is a full-time position that offers a competitive salary, equity, and benefits. We guarantee you will learn a tremendous amount in a short time. For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement.
More About Noom
At Noom, we believe that the individual is the greatest force for good, not just in their health but in unlocking their fullest potential. We apply the same principles inside Noom. Across our dynamic organization, we empower our teams to execute on big ideas and we start and end each day with responsibility to make the world a healthier place. Fortune, Inc., Glassdoor, and Crain’s have all named Noom a Best Place to Work including being named on Fortune’s lists for Best Workplaces in New York, Best Workplaces in Technology, Best Workplaces for Women, and Best Workplaces for Millennials.