People Operations Manager
YieldStreet is disrupting the trillion-dollar lending and investment industry. We recently raised $178m in financing from world-class venture capitalists to help us scale. Our investor demand is soaring, and our team is expected to double in size this year. Do you have what it takes to join a booming startup that is changing the investment industry?
About YieldStreet
YieldStreet is building the largest global digital wealth management platform to change the way wealth is created. With an investor-first approach, our investor community builds a diversified portfolio of investments outside of the stock market and generate passive income.YieldStreet is giving unprecedented access to asset classes such as Real Estate, Marine Finance, Legal Finance & Commercial loans. We’re headquartered in New York City with offices in Brazil, Argentina and Greece.
We believe top notch technology and data can help us build the world’s most robust alternative investment platform and create financial independence for all. Join us.
About the Role
The People Operations Manager will partner directly with the Chief People Officer to build the people operations function from the ground up. The ideal candidate is a true generalist and thrives in high growth environments building, scaling, and evolving people, culture, and HR programs and processes. In this role, you will roll up your sleeves with a “no task too small” mentality while also thinking strategically about the broader needs of people operations function.
Initially the POM will be hands on in building and executing across many functional areas of HR such as culture & engagement, onboarding, employee experience, employee relations, compensation & benefits, performance management, compliance, and learning & development. As we build and scale the people operations team, the role will evolve and become the “glue” to the HR department acting as a head of operations within the department and will partner with specialists across the team to ensure a seamless operation and employee experience.
What you’ll do
- Create scalable, cohesive HR infrastructure that is tailored to employees at all levels.
- Lead evaluation and implementation of HR platforms and systems. Today that includes owning our PEO relationship and all aspects of execution for it. In the future its evaluating and implementing an HRIS and other technology solutions (e.g. performance management, employee engagement tools, etc.).
- Partner with the recruiting team on the hand off from candidate to end to end onboarding experience, creating seamless, scalable, and highly effective processes that ensure new employees feel welcomed, ramped, and integrated into the business and team.
- Develop and own people operations data dashboard showing key and actionable insights about our growing and evolving team.
- Develop, implement, enforce policies that are compliant, practical, and are aligned with the culture and environment we want to create for our employees and to support the business.
- Engage with employees on employee relations matters, cultural initiatives, and day to day process development and improvement to provide a work environment conducive to success.
- Research, benchmark, manage our comprehensive compensation, benefits and perks offering.
- Review and develop benefit options including: retirement / 401k, PTO, maternity/paternity leave plans, wellness and other rewards programs that are competitive, comprehensive, and well-utilized.
- Partner with CPO to review current compensation strategy and make recommendations for best practices in attracting and retaining people in a competitive market. Operationalize compensation practices in recruitment and through employee life cycle.
- Partner with the CPO on assisting managers with communication and coaching with respect to performance management, team development and employee relations.
Required Skills
- True HR generalist and program manager
- 5+ years of work experience in various areas of HR and project management
- Highly skilled at creating and implementing scalable process that creates efficiency and effectiveness across the HR function and broader business/team
- Must be metric and process-driven while also flexible
- The confidence to collaborate and challenge leadership and executives for the right reasons
- Comfortable in a dynamic, entrepreneurial, and always evolving startup environment
What Makes You Successful
Own and Execute:
- Gets things done, with both a short and long-term view in mind
- Be able to thrive in a fast-paced, agile environment with exceptional organizational skills and the ability to re-prioritize on a consistent basis
- Exemplary planning and organizational skills, along with a high attention to detail
Decide with Data:
- Be pragmatic and outcome-oriented, leveraging data to make decisions
- Detect new or missed opportunities that will help YieldStreet grow and improve regularly
- Be able to package data so it can be easily digested, analyzed and reacted to
Be Passionate:
- Bring a focus of YieldStreet’s vision to your day to day tasks
- Bet on your strengths; allow these skills to be absorbed by leaders on your team to make an impact
- Be known for authenticity, honesty, and integrity
Stay Curious:
- Never take no for an answer, be able to dissect an issue and come up with creative solutions
- Ask questions. At YieldStreet we believe that progress stops when you stop asking questions
- Focus on team collaboration and communication
Benefits
We offer an attractive market salary, stock option plan, health & dental benefits, life insurance, 401(k) match, paid vacation and holidays and that's before you even step in the office!
This is an opportunity to work with a group of diverse, smart, and friendly people from 8 different countries who speak a total of 17 different languages. Our team is comprised of successful entrepreneurs with combined exits of over $1B, and we get social with each other during happy hours in our work hard/play hard culture. Make sure you get to know Diver the fish, and help yourself to a variety of top tier scotch and whiskeys at the company bar.
We're located in a beautiful new office in Midtown, our building is close to most major subway lines.
*** Please, no solicitors or recruiters. We're saving our dollars to pay the right candidate!