People Operations Manager

| Greater NYC Area | Hybrid
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YieldStreet is disrupting the trillion-dollar lending and investment industry. We recently raised $178m in financing from world-class venture capitalists to help us scale. Our investor demand is soaring, and our team is expected to double in size this year. Do you have what it takes to join a booming startup that is changing the investment industry?

About YieldStreet

YieldStreet is building the largest global digital wealth management platform to change the way wealth is created. With an investor-first approach, our investor community builds a diversified portfolio of investments outside of the stock market and generate passive income.YieldStreet is giving unprecedented access to asset classes such as Real Estate, Marine Finance, Legal Finance & Commercial loans. We’re headquartered in New York City with offices in Brazil, Argentina and Greece. 

We believe top notch technology and data can help us build the world’s most robust alternative investment platform and create financial independence for all. Join us. 

About the Role

The People Operations Manager will partner directly with the Chief People Officer to build the people operations function from the ground up. The ideal candidate is a true generalist and thrives in high growth environments building, scaling, and evolving people, culture, and HR programs and processes. In this role, you will roll up your sleeves with a “no task too small” mentality while also thinking strategically about the broader needs of people operations function. 

Initially the POM will be hands on in building and executing across many functional areas of HR such as culture & engagement, onboarding, employee experience, employee relations, compensation & benefits, performance management, compliance, and learning & development. As we build and scale the people operations team, the role will evolve and become the “glue” to the HR department acting as a head of operations within the department and will partner with specialists across the team to ensure a seamless operation and employee experience. 

What you’ll do

  • Create scalable, cohesive HR infrastructure that is tailored to employees at all levels.
  • Lead evaluation and implementation of HR platforms and systems. Today that includes owning our PEO relationship and all aspects of execution for it. In the future its evaluating and implementing an HRIS and other technology solutions (e.g. performance management, employee engagement tools, etc.).
  • Partner with the recruiting team on the hand off from candidate to end to end onboarding experience, creating seamless, scalable, and highly effective processes that ensure new employees feel welcomed, ramped, and integrated into the business and team. 
  • Develop and own people operations data dashboard showing key and actionable insights about our growing and evolving team. 
  • Develop, implement, enforce policies that are compliant, practical, and are aligned with the culture and environment we want to create for our employees and to support the business.
  • Engage with employees on employee relations matters, cultural initiatives, and day to day process development and improvement to provide a work environment conducive to success.
  • Research, benchmark, manage our comprehensive compensation, benefits and perks offering.
  • Review and develop benefit options including: retirement / 401k, PTO, maternity/paternity leave plans, wellness and other rewards programs that are competitive, comprehensive, and well-utilized. 
  • Partner with CPO to review current compensation strategy and make recommendations for best practices in attracting and retaining people in a competitive market. Operationalize compensation practices in recruitment and through employee life cycle. 
  • Partner with the CPO on assisting managers with communication and coaching with respect to performance management, team development and employee relations.

Required Skills

  • True HR generalist and program manager 
  • 5+ years of work experience in various areas of HR and project management
  • Highly skilled at creating and implementing scalable process that creates efficiency and effectiveness across the HR function and broader business/team
  • Must be metric and process-driven while also flexible
  • The confidence to collaborate and challenge leadership and executives for the right reasons
  • Comfortable in a dynamic, entrepreneurial, and always evolving startup environment

What Makes You Successful

Own and Execute: 

  • Gets things done, with both a short and long-term view in mind
  • Be able to thrive in a fast-paced, agile environment with exceptional organizational skills and the ability to re-prioritize on a consistent basis
  • Exemplary planning and organizational skills, along with a high attention to detail

Decide with Data:

  • Be pragmatic and outcome-oriented, leveraging data to make decisions
  • Detect new or missed opportunities that will help YieldStreet grow and improve regularly
  • Be able to package data so it can be easily digested, analyzed and reacted to

Be Passionate:

  • Bring a focus of YieldStreet’s vision to your day to day tasks
  • Bet on your strengths; allow these skills to be absorbed by leaders on your team to make an impact
  • Be known for authenticity, honesty, and integrity

Stay Curious:

  • Never take no for an answer, be able to dissect an issue and come up with creative solutions 
  • Ask questions. At YieldStreet we believe that progress stops when you stop asking questions
  • Focus on team collaboration and communication

Benefits

We offer an attractive market salary, stock option plan, health & dental benefits, life insurance, 401(k) match, paid vacation and holidays and that's before you even step in the office!

This is an opportunity to work with a group of diverse, smart, and friendly people from 8 different countries who speak a total of 17 different languages. Our team is comprised of successful entrepreneurs with combined exits of over $1B, and we get social with each other during happy hours in our work hard/play hard culture. Make sure you get to know Diver the fish, and help yourself to a variety of top tier scotch and whiskeys at the company bar.

We're located in a beautiful new office in Midtown, our building is close to most major subway lines.

*** Please, no solicitors or recruiters. We're saving our dollars to pay the right candidate!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • FlexFrameworks
    • PlayFrameworks
    • SparkFrameworks
    • AkkaFrameworks
    • LagomFrameworks
    • Kafka Frameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • KubernetesDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • SegmentAnalytics
    • HeapAnalytics
    • PeriscopeAnalytics
    • FullStoryAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • ClickUpDesign
    • TrelloManagement
    • ClubhouseManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail
    • SendGridEmail
    • MarketoLead Gen

Location

We're located in a beautiful new office in Midtown with a balcony overlooking Park Avenue, close to Grand Central and most major subway lines. We are headquartered in NYC and also have offices in Miami, Boston, Greece, Malta and Brazil.

An Insider's view of Yieldstreet

What are some social events your company does?

My favorite part of Yieldstreet is our camaraderie. It’s refreshing to be part of a team that likes spending time together vs bolting for the door as soon as the clock strikes 5. We do group workouts, host guest speakers, do team outings, and go for dinners at popular spots like Vandal, Lavo and Nobu.

Meg

Chief of Staff

How do you collaborate with other teams in the company?

We collaborate across functional differences (your normal departmental divisions) and geographic distances. We not only share documentation about features and strategy, but also about the best spots to grab a bite, a drink, or to catch a show! Yieldstreet folks look out for each other, so our teams in Brazil, Argentina, Malta have followed suit.

Charlie

Senior Product Manager

How has your career grown since starting at the company?

My career has grown tremendously in the year and a half at Yieldstreet. I started as the only Product Manager on the team, and as we've scaled, I have had the opportunity to grow the product team to six people. I was recently promoted to Director and now have a wide-ranging set of responsibilities and the capability to impact company strategy.

Glenna

Senior Director, Product Management

How do you make yourself accessible to the rest of the team?

I sit amongst the team, grab lunch with the team, go to happy hours with the team and that is why I feel like I'm always in the know with the challenges and successes of the team. Being accessible doesn't have to just be scheduled and I expect that my team will / can come to me at any time or any place to address whatever needs to be addressed.

Matt

Head of Credit Underwriting

What are Yieldstreet Perks + Benefits

Yieldstreet Benefits Overview

We offer an attractive market compensation and benefits package including a stock option plan, health, dental & vision benefits, life insurance, 401K match, unlimited paid vacation, wellness and educational stipend, sabbatical and paid holidays and that's before you even step in the office!

Culture
Partners with nonprofits
Yieldstreet has raised money for Robin Hood for COVID-19 relief and has also raised money for United Hatzalah through the Yieldstreet Foundation.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Summer Fridays!
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Yieldstreet launched its first women-focused Employee Resource Group in 2020.
Hiring practices that promote diversity
Yieldstreet conducts inclusive and structured hiring processes that assess and evaluate all candidates equally, striving to hire the best and most diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Yieldstreet employees can contribute up to $2750 annually to their FSA. Yieldstreet also contributes to your HSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Yieldstreet also provides 4 weeks of leave for the secondary caretaker.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Yieldstreet offers pre-tax commuter benefits for all employees.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Employees get free lunch on Wednesday.
Company-sponsored happy hours
Happy hours are frequently hosted by individual teams and company-wide.
Fitness stipend
Yieldstreet pays for fitness classes that we attend together as a team.
Home-office stipend for remote employees
Each employee gets $300 for remote work supplies.
Onsite gym
Professional Development Benefits
Job training & conferences
Yieldstreet offers employees professional development opportunities like the ability to attend job related conferences and seminars, leadership training, and 1-1 coaching for managers.
Lunch and learns
For example, New York Times best selling author, Alexa von Tobel recently held a lunch & learn about her new book "Financially Forward". All of our employees received a free copy of her book.
Promote from within
Continuing education stipend
Yieldstreet offers learning and development stipend to all employees.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We don't have a budget for industry certifications but we pay for those that are relevant.

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