People Operations Manager

| Greater NYC Area
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BentoBox empowers restaurants to own their presence, profits, and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, The Meatball Shop, Rose’s Luxury, and more. Learn more at www.getbento.com

The People Operations Manager will have responsibility over payroll, benefits, and IT at BentoBox. Reporting to the VP of People, this individual will be the primary admin for our payroll and benefits systems, and will ensure all BentoBox employees have access to the hardware and software they need to get their jobs done.

Responsibilities

  • Own the collection of information and uploading/submitting payroll
  • Manage the annual open enrollment process, ensuring the most comprehensive and cost-effective benefit plans are adopted and rolled out
  • Review the company’s compensation, equity, and benefits structure on an ongoing basis, in an effort to remain competitive in the employment market and to keep our employees engaged
  • Act as an internal resource to employees with benefits questions, engaging with the appropriate third party vendors/resources when applicable
  • Create and manage asset tracking system, hardware refresh policy, and other scalable IT processes; manage and adhere to IT budget
  • Provision and deprovision critical software applications, troubleshoot basic technology issues for employees, and ensure consistent upkeep of conference room equipment
  • Uphold BentoBox’s core mission, vision, and values

Skills and Attributes

  • 4+ years of experience managing payroll and benefits for over 50 employees
  • Knowledge of NY state and federal employment laws and regulations, specifically relating to payroll and cash/non-cash compensation
  • Above-average understanding of hardware and software applications
  • Impeccable organizational and documentation skills
  • Great communication skills, a high degree of integrity, and a positive attitude

What We Offer

  • Competitive salary + equity 
  • Full benefits (medical, dental, vision, 401(k), commuter benefits, life insurance)
  • Flexible vacation plan
  • Paid parental leave
  • Professional development, growth, and support
  • Perks when dining with BentoBox customers such as tip reimbursement
  • Stylish SoHo office with fresh snacks, seltzer, cold brew coffee, and a bar
  • Delicious catered lunches from BentoBox customers every Friday
  • Making a positive impact on the hospitality community
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

Location

1 Broadway sits at the very tip of Manhattan and offers stunning views of New York harbor and the Statue of Liberty, as well as easy access to the best restaurants in the city, a transportation. Our office is outfitted with best-in-class tech, comfy communal spaces, and of course, plenty of snacks.

An Insider's view of BentoBox

How would you describe the company’s work-life balance?

BentoBox has been my family for the last few years. I've been able to grow professionally as well as personally with my time at BentoBox -- forever grateful for that perfect work-life balance.

Betsy

Senior Product Manager

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.

Pat

People Partner, GTM

What makes someone successful on your team?

The past five (going on six!) years at BentoBox have shown me what it means to be part of a team that rallies around each other, unified to achieve a collective goal. One team, one dream – getting closer and closer to a full reality with each passing day – to be the technology that elevates every interaction between restaurants and their guests.

Melissa

Manager, Onboarding

What is your vision for the company?

Our vision is to be the technology that elevates every interaction between the restaurant and its guests.

Krystle

CEO

How has your career grown since starting at the company?

I've always been passionate about food and restaurants, and after going to culinary school and working back of the house, I wanted to find a different path within the industry. Joining BentoBox allowed me to learn from some incredibly talented colleagues and mentors to grow my career, supporting hospitality in a new way.

Chelsea

Director, Restaurant CS Ops

What are BentoBox Perks + Benefits

BentoBox Benefits Overview

We take a hospitality-first approach to everything we do at BentoBox. For us, that means empowering our employees with the tools they need to take care of their physical, mental and financial wellbeing and of course, take plenty of time off to rest and recharge. We are constantly reevaluating our benefits offerings to ensure we are meeting our employees where they are and enabling them to enjoy their life (and time at BentoBox) to the fullest.

Culture
Volunteer in local community
Partners with nonprofits
BentoBox has partnered with nonprofits such as the Food Education Fund, Queer Food Foundation, The Okra Project, and No Kid Hungry.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have 9 extremely active employee resource groups including the LGBTQ Leadership Council, Black Associate Council, Women's Impact Network, Disability Council and more!
Hiring practices that promote diversity
BentoBox is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Enroll in pet insurance at a discounted rate!
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Charitable contribution matching
Up to $500 annually!
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
BentoBox sponsors an office kickball league!
Professional Development Benefits
Job training & conferences
BentoBox offers an annual Learning and Development stipend that employees can put towards continuing education, conferences, and more.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
BentoBox offers a yearly learning stipend to help employees with their professional growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

One perk that is unique to BentoBox? Employees can expense their tip at ANY BentoBox restaurant, and with 14,000 customers and counting, that's a lot of dough.

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