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People Operations Specialist

| Greater NYC Area


Paxos is a financial technology company delivering pioneering blockchain solutions for global financial institutions. Its flagship service is BankchainTM, a next-generation blockchain settlement platform that is transforming post-trade across capital markets. Paxos’ management team is led by CEO and Co-Founder Charles Cascarilla and its board of directors includes former FDIC chair Sheila Bair, former Senator Bill Bradley, former chair of the Financial Accounting Standards Board Robert Herz, former chairman, president & CEO of Lotus Development Corporation Jim Manzi and former NYSE CEO Duncan Niederauer.


We are looking to hire a Specialist on the People team who will own and execute projects across a wide array of people processes such as Talent Acquisition, Employee Onboarding, Performance Management and Learning/Development. This role will partner closely with the VP/Head of People and other leaders on the team to seamlessly execute on projects that are critical to people growth at the company. This is an opportunity to work with a team of leaders who are passionate about People and Talent and believe that there is a directly causal relationship between people decisions and business outcomes. 


We hold ourselves to a very high hiring bar. To achieve this, we think of roles first and foremost as outcomes to be achieved, not simply a description of tasks and responsibilities. We have developed what we call a ‘Success Profile’ for this role, which has two sections:

  • Outcomes: Meaningful and measurable work products that have a significant impact on the team and business over a defined timeframe
  • How to Achieve Outcomes: We have a strong point of view on how this role will succeed in achieving outcomes at Paxos. So, we have taken the Operating System of Paxos - our values - and made it relevant to this role. 


  • Partner with the Head of Talent Acquisition to build and execute a plan for employment branding initiatives such as blogs, industry events etc. that will build a strong passive talent pipeline. Success is measured by providing seamless project management on each initiative to meet the overall branding goal.
  • Build and own the programmatic roll-out of the company’s bi-annual performance calibration program to measure and reward performance across the company. Success is measured by the effectiveness of helping managers and employees across New York, London and Singapore offices participate.
  • Partner with the Head of People to roll-out a total rewards program for the company to attract and retain top talent. Success is measured by designing and running a project to communicate the new program effectively and manage the integration with relevant tools.

How to achieve the Outcomes:

Functional Acumen Required:

  • Strong project management skills to manage multiple moving pieces of a project or program and the ability to do that at scale.
  • Operational understanding of people processes such as recruiting, using compensation ranges, performance management etc.


Shared Commitment to Excellence:

  • You proactively look for benchmarks (internal or external) before proposing new solutions, programs or processes. Whether it is creating a new onboarding program, communicating a new reward program or other people programs, you want to know what other best-in-class companies are doing.
  • A strong track record of using data to influence stakeholders to adopt and comply with people processes. You rely on good data on people to convince business stakeholders like managers to adopt people processes rather than using the rulebook to expect compliance.


Search for the Truth:

  • You are really good at using the context or the “why” behind a project to foresee bottlenecks or issues downstream. You realize that not doing so will dilute the impact of your project and make it sub-optimal.
  • You proactively seek to educate yourself on the business or organizational context behind any people initiative you work on. You use the additional vetting to meaningfully to make your work more impactful.


Be an Owner:

  • You have a strong sense of accountability towards business outcomes rather than just the part of the process that is your responsibility. You understand that a business outcome is a result of all the pieces coming together even if you own only a part of it.
  • Strong track record of being able to take an ambiguous problem such as “rolling out a new approach to real-time feedback” and break it down into manageable units and continue to iterate. You understand that solving hard problems means taking multiple cracks at it and are unfazed by it.


Real-time Candor:

  • Track record of advising business stakeholders to make good decisions on people and people processes using data. You understand that sometimes means having to tell managers what they don’t want to hear or having to say “no” to them.
  • You understand the importance of communicating in real-time to help business stakeholders understand the status of important people projects. Even if that means having to communicate delays, you realize the importance of doing that and explaining why.

Desired Experience:

  • Experience working in consulting, primary or secondary research organizations to help clients understand best practices on people operations and talent management.
  • Experience working in Talent Management functions for tech companies running people programs (outside of recruiting/talent acquisition) is a plus.


Paxos is an equal opportunity employer. It does not discriminate on the basis of sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical and mental disability, medical condition, genetic information, veteran status or any other basis protected by federal, state or local law.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • CassandraDatabases
    • KafkaDatabases
    • WordpressCMS
    • HubSpotCRM


Paxos is located right by Grand Central, a convenient location for all commuters with plenty of food and entertainment options.

An Insider's view of Paxos

What’s the vibe like in the office?

The office vibe is positive, comfortable and dynamic. As Office Manager, I try to promote a 'good vibes only' mentality, periodically hosting company-wide parties and ensuring a healthy amount of celebration and fun. I keep the kitchen stocked with all natural snacks and beverages to help the team stay sharp and focused.


Office Manager

How do you collaborate with other teams in the company?

As Director of Ops, I am fortunate to manage functions that integrate broadly across the company. One of our core values is a shared commitment to excellence, so every team member is driven to get the very best results. No work is done in silos, and open communication and inclusiveness are key to achieving our goals.


Director of Ops

What does career growth look like on your team?

Paxos has a very well defined engineering ladder. We have a technical and managerial track for all engineers. Depending on the engineer's career aspirations, we provide coaching and guidance on either track. In addition to this, we try to provide unique experiences and learning opportunities that benefit the person and the company.


Head of Engineering

How do you collaborate with other teams in the company?

To promote collaboration across teams, we host frequent cross-functional team events. A few of our past events include bowling night for the operations and engineering team, as well as dinners that bring together different members from each team.

Derek Yu

Assistant Controller

What are Paxos Perks + Benefits

Paxos Benefits Overview

The company culture at Paxos thrives on working hard and playing hard. We have a fully stocked kitchen filled to the brim with hundreds of healthy snack options to get you through the day. Our team is a bunch natural collaborators who don't mind getting their hands dirty every now and then. We host a bunch of events such as monthly events, holiday parties and even a guac-off where team members compete to see who can make the best guacamole in the office!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Paxos' FSA program allows employees to contribute up to $1000 dollars for out-of-pocket medical expenses.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Paxos provides 100% company-paid medical insurance.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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